Managing Director, Strategy & Operations

Canada Pension Plan Investment Board; Toronto; Hybrid; CAD 150,000 - 250,000; Full time

Job summary

Join a leading global investment organization as the Managing Director of Strategy & Operations. You will play a pivotal role in shaping the strategic direction of the Technology & Operations Department, interfacing with senior leadership while driving operational excellence and long-term growth. This position offers a stimulating and challenging environment in the heart of Toronto, committed to fostering diversity and inclusion.

Benefits

Hybrid-flexible work environment

Stimulating work in a fast-paced environment

Diverse and inspiring colleagues

Qualifications

• Minimum of 10 years of experience in strategy roles.
• Proven ability to design and execute strategy.
• Demonstrated experience leading large-scale transformations.

Responsibilities

• Develop and implement strategic frameworks for the Technology & Operations Department.
• Lead key strategic initiatives and drive analyses based on evidence.
• Support establishment of KPIs to measure progress against goals.

Skills

Strategic Analysis

Problem Solving

Stakeholder Engagement

Education

Advanced degree in Business Administration, Computer Science, Engineering

Job description

Managing Director, Strategy & Operations

• Full-time
• Function : Information Technology

Make an impact at a global and dynamic investment organization

When you join CPP Investments, you are joining one of the world’s most admired and respected institutional investors. As a professional investment management organization, CPP Investments invests the funds of the Canada Pension Plan (CPP) to help ensure its financial sustainability for generations of working and retired Canadians.

CPP Investments invests across regions and asset classes to build a globally diversified portfolio. It holds assets in public equity, private equity, real estate, infrastructure, and fixed income, and the CPP Fund is projected to reach $3.6trillion in assets by 2050. The organization is headquartered in Toronto with offices in Hong Kong, London, Mumbai, New York City, San Francisco, São Paulo, and Sydney.

CPP Investments successfully attracts, selects, and retains talented individuals from top-tier institutions worldwide. Join our team for access to :

• Stimulating work in a fast-paced and intellectually challenging environment
• Accelerated exposure and responsibility
• Diverse and inspiring colleagues and approachable leaders
• A hybrid-flexible work environment with an emphasis on in-person collaboration
• A culture rooted in principles of integrity, partnership, and high performance
• An organization with an important social purpose that positively impacts lives

If you have a passion for performance, value a collegial and collaborative culture, and approach work with the highest integrity, invest your career here.

The Managing Director, Strategy & Operations focuses on developing, refining, and implementing strategic frameworks that guide the long-term vision of the Technology & Operations Department. Reporting to the MD, Strategy & Operations, the role serves as a key driver of strategy development, ensuring alignment with the broader strategic priorities of CPP Investments, while also leading the execution of critical initiatives. The MD acts as a pivotal integrator between strategic intent and practical delivery, enabling operational excellence across the department.

Accountabilities :

In partnership with Technology & Operations Group Heads and their teams :

• Contribute to defining functional strategies and operating models that align with enterprise strategy.
• Apply structured problem-solving approaches to diagnose complex, ambiguous challenges and develop actionable paths forward.
• Craft and communicate a compelling strategic narrative for the department, ensuring understanding and engagement across stakeholder groups.
• Lead the design and implementation of key strategic initiatives within Technology & Operations, ensuring both thoughtful planning and effective execution.
• Drive deep strategic analyses, drawing on industry research and internal data to guide evidence-based recommendations.
• Provide clear, actionable insights to senior leadership grounded in strategic assessments and rigorous frameworks.
• Monitor the external landscape to identify trends, threats, and opportunities for long-term competitive advantage.
• Serve as a trusted advisor and connector between senior leadership, helping to align perspectives and accelerate decision-making.
• Support the establishment and tracking of key performance indicators (KPIs) to measure progress against strategic goals.
• Advanced degree in Business Administration, Computer Science, Engineering, or a related field.
• Minimum of 10 years of experience in strategy roles, including time in a top-tier consulting firm and / or leadership within investment management, financial services, or technology operations.
• Proven ability to both design and execute strategy in a complex, fast-paced organizational environment.
• Demonstrated experience leading large-scale transformations, change management, and cross-functional delivery initiatives.
• Executive presence with strong communication skills and the ability to influence and engage senior stakeholders, including Group Heads and Managing Directors. Strong interpersonal and relationship-building capabilities; able to work across diverse teams and functions with credibility and empathy.
• Track record of solving highly ambiguous, “messy” problems using structured frameworks and practical execution plans.
• Experience working closely with technology & operations teams, with the ability to navigate risk, prioritize initiatives, and drive alignment across competing interests.

At CPP Investments, we are committed to diversity and equitable access to employment opportunities based on ability.

We thank all applicants for their interest but will only contact candidates selected to advance in the hiring process.

Our Commitment to Inclusion and Diversity :

In addition to being dedicated to building a workforce that reflects diverse talent, we are committed to fostering an inclusive and accessible experience. If you require an accommodation for any part of the recruitment process (including alternate formats of materials, accessible meeting rooms, etc.), please let us know and we will work with you to meet your needs.

Disclaimer :

CPP Investments does not accept resumes from employment placement agencies, head-hunters or recruitment suppliers that are not in a formal contractual arrangement with us. Our recruitment supplier arrangements are restricted to specific hiring needs and do not include this or other web-site job postings. Any resume or other information received from a supplier not approved by CPP Investments to provide resumes to this posting or web-site will be considered unsolicited and will not be considered. CPP Investments will not pay any referral, placement or other fee for the supply of such unsolicited resumes or information.