Manager, Vendor Risk Management

Manulife Financial; Toronto; Hybrid; CAD 85,000 - 135,000; Full time

Job summary

Manulife Financial in Canada is seeking a Manager, Risk Management to join the Vendor Information Risk Management team. You will conduct assessments on information security controls, measure effectiveness, identify gaps, and advise on IT risks and contract gaps with suppliers.

This is an individual contributor role based out of the Toronto, ON or Waterloo, ON office with a hybrid work arrangement (3 days in office).

Qualifications

• 5 to 7 years IT work experience, including 2 to 3 years IT auditing or equivalent experience.
• Bachelor's degree or equivalent.
• CISA is required.
• CRISC or CISSP preferred but not required.

Responsibilities

• Responsible for Information Security risk assessments of new and existing vendors.
• Reviews include IT Controls, AI governance controls, BCDR controls, Subcontractor reviews.
• Assist with risk control assessments of vendor information systems and functions.
• Provide and exhibit an expert understanding of specific technical concepts and solutions.
• Research and investigate independently new issues to maintain currency of technical expertise.
• Identify problems, propose and execute solutions.
• Perform contract reviews with Legal as appropriate.
• Collaborate with key vendors, partners and other teams.
• Assist with metrics creation and reporting.
• Improve current processes adding value and efficiencies.
• Perform site visits of vendors as required – virtually.

Skills

IT auditing

IT controls

Risk management

Vendor risk

Communication

Presentation

Adaptability

Education

Bachelor's degree or equivalent

Job description

As the Manager, Risk Management you will be part of the Vendor Information Risk Management team and conduct assessments on information security controls. In this role, you will measure the effectiveness of the security controls, identify control gaps, and provide business advice and guidance on the various IT risks and/or contract gaps associated with the supplier.

This is an individual contributor position based out of the Toronto, ON or Waterloo, ON office with a hybrid work arrangement (3 days in office).

Position Responsibilities:

• Responsible for Information Security risk assessments of new and existing vendors. Reviews include IT Controls, AI governance controls, Business Continuity/Disaster Recovery controls, Subcontractor reviews.
• Assist with the establishment and completion of risk control assessments of vendor information systems and functions
• Provide and exhibit an expert understanding of specific technical concepts and solutions
• Research and investigate independently new issues and innovations to maintain currency of technical expertise
• Identify problems, propose then execute solutions
• Perform contract reviews working with Legal, as appropriate
• Collaborate with key vendors, partners and other teams
• Assist with metrics creation and reporting
• Improve current processes adding value and efficiencies
• Perform site visits of vendors as required – virtually.

Required Qualifications:

• 5 to 7 years of IT work experience, including 2 to 3 years IT auditing or equivalent experience
• Bachelor's degree or equivalent
• CISA is required
• CRISC or CISSP preferred but not required
• Excellent organization and planning abilities
• Understanding of IT controls, audit and risk management
• Ability to present to and work with all levels of management
• Ability to handle complex issues
• Proven ability to quickly and easily adapt to changes within the business and organization
• Able to explain and bring business specific context to key IRM principles
• Understands constraints that impact specific operations and decisions in their immediate area, business and/or division
• Ability to Identify the big picture of interrelationships and dependencies
• Ability to balance competing demands with little management direction/support
• Ability to manage high Visibility and high-risk consequences
• Effective communication, presentation, negotiation and influencing skills

Decision Authority:

• IS risk assessments
• Is a powerful influence in a team environment
• Ability to Identify the big picture of interrelationships and dependencies
• Ability to balance competing demands with little management direction/support
• Ability to manage high Visibility and high-risk consequences
• Effective communication, presentation, negotiation and influencing skills.

When you join our team:

• We’ll empower you to learn and grow the career you want.
• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
• As part of our global team, we’ll support you in shaping the future you want to see.

The role being advertised is an existing vacancy.

マニュライフとジョン・ハンコックについて

マニュライフ・ファイナンシャル・コーポレーションは、「あなたの未来に、わかりやすさを」を提供する、国際的な大手金融サービスプロバイダーです。当社について詳しくは、 https://www.manulife.co.jp/をご覧ください。

マニュライフは機会均等を是とする雇用主です

マニュライフ/ジョン・ハンコックでは、多様性を受け入れます。私たちは、サービス提供先であるお客さまと同様に、多様な人材を引きつけ、育成し、定着させ、文化や個人の力を受け入れる包括的な職場環境を促進するよう努めています。当社は公正な採用、定着、昇進、報酬に努めています。当社のすべての慣行およびプログラムは、人種、祖先、出身地、肌の色、民族的出自、市民権、宗教または宗教的信念、信条、性別（妊娠および妊娠関連の状態を含む）、性的指向、遺伝的特徴、退役軍人としての地位、性自認、性に関する表明、年齢、婚姻状況、家族状況、障害、または適用法で保護されるその他の要因に対する一切の差別を行うことなく管理されます。

雇用への平等なアクセスを提供するために、障壁を取り除くことが当社の優先事項です。人事担当者は、応募者が応募プロセス中に合理的配慮を要求する場合に協力します。配慮要求のプロセス中に共有されるすべての情報は、適用される法律およびマニュライフ/ジョン・ハンコックのポリシーに準拠した方法で保存および使用されます。申請プロセスにおいて合理的配慮を要求するには、[e-mail]までご連絡をお願いします。

Referenced Salary Location

Waterloo, Ontario

Working Arrangement

ハイブリッド勤務

Salary range is expected to be between

$85,300.00 CAD - $135,300.00 CAD

Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. If you are applying for this role outside of the primary location, please contact [e-mail] for the salary range for your location.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact [e-mail] for more information about U.S.-specific paid time off provisions.

We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in the application process. For more information, please refer to our personal information collection statement.