Manager, Systems Analyst

Mackenzie Investments; Toronto; On-site; CAD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a detail-oriented Systems Analyst to join their Corporate Solutions Technology team. In this role, you will leverage your technical expertise to support multiple applications, document processes, and collaborate with cross-functional teams to deliver integrated solutions. The company fosters a hybrid work environment and is committed to continuous learning and employee wellness. If you thrive in a fast-paced setting and have a passion for problem-solving, this opportunity is perfect for you. Join a diverse workplace that values inclusivity and empowers employees to make a difference in the lives of Canadians.

Qualifications

• Strong technical skills in SQL and cloud technologies are essential.
• Excellent communication and leadership skills to drive successful outcomes.

Responsibilities

• Collaborate with stakeholders to document requirements and ensure system objectives.
• Provide timely support for production issues and minimize downtime.

Skills

SQL

API investigation

Cloud technologies (Azure, Google Cloud)

Problem-Solving

Communication Skills

Leadership Skills

Multitasking

Technical Troubleshooting

Tools

Document processing technologies

Content management platforms

Job description

Job Description

Grade: P7

Referral Level: Level 2

Division: IGM-TECH

IGM Financial Inc. is one of Canada's leading diversified wealth and asset management companies with approximately $271 billion in total assets under management. The company provides a broad range of financial planning and investment management services to help more than two million Canadians meet their financial goals. Its activities are carried out principally through IG Wealth Management and Mackenzie Investments.

Under IGM Financial’s unique business model based on leading brands and multi-channel distribution strategy is Mackenzie Investments, founded in 1967. Mackenzie Investments is a holistic asset-management partner for thousands of Canadian financial advisors and the investors they support.

At Mackenzie Investments You Can Build Your Career with Confidence.

We have a vision and a strategy that will challenge the way business in this industry is done and help Canadians be successful in the ways that mean the most to them. As part of our team, you will do some of your best work, develop some of your most valuable skills and give back in ways that make a difference in the lives of Canadians. We are proud to be recognized as one of Canada’s Top Employers by Mediacorp Canada Inc. for empowering our employees with the tools to thrive, while also providing resources to ensure physical and mental wellness were put front and centre.

Join an unstoppable team that is embedded in continuous learning, understanding, and knowledge sharing. You will thrive in our supportive environment where you can indulge your curiosity to learn, while receiving the feedback you need to refine your skills and abilities. We are dedicated to offering a hybrid work environment when applicable.

Mackenzie Investments is a diverse workplace committed to doing business inclusively - this starts with having a representative workforce! We encourage applications from all qualified candidates that represent the diversity present across Canada – including racialized persons, women, Indigenous persons, persons with disabilities, 2SLGBTQIA+ community, gender diverse and neurodiverse individuals, as well as all who may contribute to the further diversification of ideas.

Systems Analyst Position

We are seeking a highly skilled and detail-oriented Systems Analyst to support multiple applications within our Corporate Solutions Technology team. This position requires excellent communication skills, the ability to multitask efficiently, and a strong focus on delivering Systems Analyst documents, among other key responsibilities. The ideal candidate will also have strong leadership skills, taking the initiative to lead efforts, collaborate effectively with teams, and drive successful outcomes. The role involves working closely with the business to document processes, providing support for production issues, and collaborating with technical teams to deliver efficient, integrated solutions across the organization.

Responsibilities:

• Business Process Support: Collaborate with business stakeholders to document requirements and ensure that systems meet their objectives.
• Cross-Functional Collaboration: Work alongside Software Developers, Architects, and Quality Assurance Analysts to design and implement technical solutions, ensuring smooth system operations and deployments.
• System Design & Documentation: Define and communicate system requirements and designs that ensure applications are flexible, scalable, and maintainable. Deliver Systems Analyst documents with precision.
• Vendor & Stakeholder Management: Liaise with external vendors and internal business stakeholders to ensure alignment and successful technology delivery.
• Technical Troubleshooting & Analysis: Use your technical expertise to investigate complex issues, analyze data, and break down problems to propose viable solutions.
• Production Support & Issue Resolution: Provide timely support for production issues, collaborating with technical teams to resolve issues and minimize downtime, ensuring seamless operations.

Required Skills and Experience:

• Familiarity with Highly Integrated Applications: Expertise with specialized document processing technologies, content management platforms, workflows, and other integrated systems.
• Technical Background: Strong technical skills, including experience with SQL, API investigation, troubleshooting, and cloud technologies like Azure and Google Cloud.
• Systems & Application Design: Experience working on systems and application design, as well as integration of disparate technologies (different and unrelated technologies working together within a system).
• Business Process Understanding: Collaborate with business teams to document their needs and design solutions that fulfill those needs effectively.
• Functional Requirements & Documentation: Experience in delivering functional requirements, specifications, and data mappings for projects, especially involving APIs and integrated solutions.
• Problem-Solving & Troubleshooting: Ability to analyze and resolve complex technical issues while ensuring smooth delivery of technology solutions.
• Communication Skills: Excellent written and verbal communication skills, capable of conveying complex technical issues in an understandable way to non-technical stakeholders.
• Leadership Skills: Proven ability to lead initiatives and collaborate effectively with cross-functional teams, ensuring alignment and successful project delivery.
• Multitasking Ability: Ability to efficiently manage multiple priorities, deadlines, and tasks in a fast-paced environment.
• Adaptability & Continuous Learning: Ability to quickly adapt to new tools, processes, and business requirements, and a willingness to continue developing new skills and knowledge.

Please apply by April 25, 2025.

Mackenzie Investments is an accessible employer committed to providing a barrier free recruitment experience. If you require an accommodation or this information in an alternate format at any stage of the recruitment process, please reach out to the Talent Acquisition team who will work with you to meet your needs.