Manager, Supply Chain Systems

myview; Brampton; On-site; CAD 110,000 - 165,000; Full time

Job summary

Loblaw Companies Limited is seeking a Manager, Supply Chain Systems to lead a team of Senior Systems Analysts and drive ongoing Manhattan WMS Active deployments across our Canada-wide DC network. You will partner with DC leadership, IT, and cross-functional teams to deliver system improvements and a practical capability roadmap.

The role focuses on prioritizing requests based on operational value and ROI, ensuring successful implementation, testing, and stabilization while aligning business

Qualifications

• Progressive experience in warehouse management systems and supply chain operations.
• Experience leading complex WMS deployments.
• Strong understanding of warehouse operations; Manhattan WMS Active experience is strongly preferred.
• Ability to evaluate competing requests and prioritize based on ROI and value.
• Proven ability to influence stakeholders and communicate with technical and operational audiences.
• University degree or college diploma in SCM, Industrial Engineering, Business, Computer Science or related field, or equivalent experience.
• Experience with Manhattan LM, SAP ERP, Blue Yonder TMS, Kronos or SQL/data analysis is an asset.

Responsibilities

• Lead, coach and develop a team of Senior Systems Analysts and set clear goals.
• Oversee rollout of Manhattan WMS Active across the warehouse network, coordinating plans and readiness.
• Manage requirements to testing, UAT, cutover, training and stabilization.
• Collaborate with DC leaders to identify challenges and translate needs into solutions.
• Establish intake and prioritization for system enhancements with ROI and capacity in mind.
• Partner with Operations and IT to build business cases and measure benefits.
• Direct team delivery across implementations, enhancements and production support.
• Provide leadership on system issues, changes, and defects with timely resolution.

Skills

People leadership

Stakeholder management

Project delivery

Analytical skills

Change management

Communication

Education

Bachelor's degree or diploma in SCM/Industrial Engineering/Business/CS

Tools

Manhattan WMS Active

Manhattan LM

SAP ERP

Blue Yonder TMS

Kronos

SQL / data analysis

Job description

Come make your difference in communities across Canada, where authenticity, trust and making connections is valued – as we shape the future of Canadian retail, together. Our unique position as one of the country's largest employers, coupled with our commitment to positively impact the lives of all Canadians, provides our colleagues a range of opportunities and experiences to help Canadians Live Life Well®.

At Loblaw Companies Limited, we succeed through collaboration and commitment and set a high bar for ourselves and those around us. Whether you are just starting your career, re-entering the workforce, or looking for a new job, this is where you belong.

Reports to: Director, Operational Systems & Process

At Loblaw, our supply chain plays a critical role in serving customers and communities across Canada. We are looking for a Manager, Supply Chain Systems who brings together strong warehouse systems knowledge, collaborative leadership and a focus on delivering meaningful operational results.

Why is this role important?

As Manager, Supply Chain Systems, you will lead a team of Senior Systems Analysts and play a key role in the continued deployment of Manhattan WMS Active across our distribution centre (DC) network. You will work closely with DC leadership, IT and cross-functional partners to deliver successful implementations, improve system performance and shape a practical roadmap for new system capabilities. You will assess and prioritize requests based on operational need, return on investment (ROI), business impact and delivery capacity, ensuring our teams focus on the work that creates the greatest value.

What you'll do

• Lead, coach and develop a team of Senior Systems Analysts, setting clear goals, providing feedback, managing performance and supporting career growth.
• Own the ongoing rollout of Manhattan WMS Active across the warehouse network, coordinating site plans, milestones, risks, resources and operational readiness.
• Oversee delivery from business requirements and solution design through testing, user acceptance testing (UAT), cutover, training, hypercare and stabilization.
• Build strong partnerships with DC leaders to understand operational challenges, capture new system requests and translate needs into actionable solutions.
• Lead a structured intake and prioritization process for system enhancements, evaluating ROI, operational urgency, expected benefits, effort, risk and capacity.
• Partner with Operations, IT and other stakeholders to develop business cases, align priorities and measure benefits delivered.
• Direct team workload across implementations, enhancements and production support, balancing strategic initiatives with day‑to‑day operational needs.
• Provide leadership on system issues, change requests and defects, ensuring timely escalation, resolution and clear communication to stakeholders.
• Identify opportunities to improve warehouse productivity, system reliability, standardization and user adoption through data and root‑cause analysis.
• Ensure effective change management, SOPs, job aids, training and knowledge transfer to support sustainable adoption across DCs.

What you'll need

• Progressive experience in warehouse management systems, supply chain operations, systems delivery, with demonstrated people leadership or team management experience.
• Experience leading complex WMS implementations or large scale system deployments in warehouse environment.
• Strong understanding of warehouse operations and WMS processes; Manhattan WMS Active experience is strongly preferred.
• Ability to evaluate competing business requests, develop sound recommendations and prioritize work based on operational value and ROI.
• Proven ability to influence stakeholders, manage cross‑functional relationships and communicate clearly with both technical and operational audiences.
• Strong project delivery, problem‑solving, change management and analytical skills; ability to manage multiple priorities in a fast‑paced environment.
• University degree or college diploma in Supply Chain Management, Industrial Engineering, Business, Computer Science or a related discipline, or equivalent experience.
• Experience with Manhattan LM, SAP ERP, Blue Yonder TMS, Kronos or SQL/data analysis is an asset.

Additional information

Travel to Loblaw locations across Canada will be required, up to approximately 30% of the year.

Our commitment to Sustainability and Social Impact is an essential part of the way we do business, and we focus our attention on areas where we can have the greatest impact. Our approach to sustainability and social impact is based on three pillars - Environment, Sourcing and Community - and we are constantly looking for ways to demonstrate leadership in these important areas. The CORE Values - Care, Ownership, Respect and Excellence - guide all our decision‑making and come to life through our Blue Culture.

We offer our colleagues progressive careers, comprehensive training, flexibility,