Manager, Supply Chain Operations and Analytics

Canadian Standards Association Group; Toronto; On-site; CAD 101,000 - 132,000; Full time

Job summary

CSA Group in Toronto, Ontario, is seeking a Manager, Supply Chain Operations and Analytics to lead procurement analytics, reporting, and governance initiatives. You will build dashboards and KPI reports to support strategic sourcing, supplier management, and travel & expense programs.

The role emphasizes policy compliance, stakeholder collaboration, and continuous improvement across procurement workflows, with a focus on data quality and efficient processes to drive operational excellence.

Qualifications

• Bachelor’s degree in supply chain management, business, or related field.
• Minimum 3–5 years of procurement and supply chain analytics experience.
• Experience with Power BI, Excel, Workday, SAP, and Concur.
• Strong analytical, reporting, and problem-solving skills.
• Ability to communicate effectively with stakeholders at all levels.
• Experience developing dashboards, reports, and performance metrics.
• Knowledge of procurement processes, supplier management, and expense governance.
• Proven ability to manage multiple priorities independently.

Responsibilities

• Develop, maintain, and enhance dashboards, KPI scorecards, and executive reporting tools.
• Conduct spend and supplier performance analyses.
• Prepare ad hoc analyses and financial models to support procurement decisions.
• Monitor procurement metrics and ensure policy compliance.
• Administer travel and expense programs and related systems.
• Support category managers and procurement governance processes.
• Coordinate procurement operations and document workflows.
• Provide analytics support to internal stakeholders.

Skills

Analytical skills

Reporting

Problem-solving

Education

Bachelor’s degree in supply chain management, Business Administration, Finance, Data Analytics, Commerce, or a related field

Tools

Power BI

Excel

Workday

SAP

Concur

Job description

Employment Status: Regular Time Type: Full time

BUILDING A WORLD CLASS TEAM STARTS WITH YOU

At the heart of CSA Group is a vision: making the world a better, safer, more sustainable place. It's been part of our mission for nearly one hundred years: from the first engineering standard for railway bridges developed in 1919, to more than 3,500 standards, codes & related products today. Headquartered in Canada, with a global footprint of more than 30 labs and offices across Europe, Asia and North America, CSA Group tests, inspects and certifies a wide range of products - from every day househould items to leading edge technology-to meet exacting requirements for safety, performance and environmental impact. Our employees take pride in making a difference in people's lives through the work that we do. We're looking for people like you to help make it happen.

Job Summary

The Manager, Supply Chain Operations and Analytics, is responsible for supporting procurement operations through data analysis, reporting, supplier governance, travel and expense program administration, and process improvement initiatives. This role enables effective decision-making by developing dashboards, business intelligence reports, key performance indicators (KPIs), and analytical insights that support strategic sourcing, procurement operations, supplier management, travel and expense programs, and corporate supply chain initiatives. The position serves as a key resource for driving operational excellence, policy compliance, and stakeholder support across the organization.

Principal Duties and Responsibilities

• Business Analysis & Reporting
  
  
  
  • Develop, maintain, and enhance dashboards, KPI scorecards, and executive reporting tools.
  
  
  • Conduct spend analysis, supplier performance analysis, and operational reporting.
  
  
  • Prepare ad hoc analyses, business cases, financial models, and recommendations to support procurement and operational decision-making.
  
  
  • Identify trends, risks, and opportunities through data analysis and reporting.
  
  
  
  


• Procurement Operations
  
  
  
  • Support sourcing initiatives, competitive bid processes, supplier evaluations, and contract management activities.
  
  
  • Monitor procurement metrics, supplier compliance, and operational performance indicators.
  
  
  • Assist in the development and maintenance of procurement governance processes and controls.
  
  
  • Support category managers in tracking sourcing opportunities, savings initiatives, and supplier performance outcomes.
  
  
  • Coordinate procurement operational activities, including meeting cadence, reporting, and project support.
  
  
  • Responsible for administering efficient flow of incoming and outgoing documents (requisitions, purchase orders etc.) ensuring compliance and execution of procurement policies and procedures.
  
  
  • Manage Open Purchase Order reports to ensure system accuracy.
  
  
  
  


• Travel & Expense Program Management
  
  
  
  • Administer and support the organization's travel and expense management platform (e.g., Concur).
  
  
  • Serve as the primary point of contact for corporate card, purchasing card, and expense-related inquiries.
  
  
  • Monitor policy compliance, delinquency reporting, approval workflows, and card program performance.
  
  
  • Develop communications, training materials, and user guidance related to travel and expense programs.
  
  
  • Coordinate with external card providers and travel partners to resolve employee and business issues.
  
  
  
  


• Stakeholder Support & Continuous Improvement
  
  
  
  • Provide analytical and operational support to internal stakeholders across business units.
  
  
  • Act as a subject matter resource for procurement systems, reporting, travel and expense processes, and purchasing controls.
  
  
  • Identify and implement process improvements that increase efficiency, data quality, and user experience.
  
  
  
  


• Procuring goods and services for various products and services
  
  
  
  • Support consistency and efficiency initiatives under the procure to pay organizational framework implemented.
  
  
  • Support special projects, system implementations, and process standardization initiatives.
  
  
  • Build strong working relationships with business leaders, suppliers, and external service providers.
  
  
  
  


• undefined Compliance & Risk Management
  
  
  
  • Ensure adherence to procurement, travel, expense, purchasing card, and supplier governance policies.
  
  
  • Maintain confidentiality of sensitive financial, employee, and supplier information.
  
  
  • Support audit requests, policy reviews, and compliance reporting activities.
  
  
  • Ad hoc and periodic reporting from various systems (SAP, Concur etc.)
  
  
  • Promote responsible procurement and operational risk management practices.
  
  
  
  


• Other tasks as assigned

Education and Experience

• Bachelor’s degree in supply chain management, Business Administration, Finance, Data Analytics, Commerce, or a related field.


• Minimum 3-5 years of experience in procurement, supply chain operations, travel and expense administration, procurement analytics, or a related discipline.


• Experience with Power BI, Excel, Workday, SAP, Concur, or comparable enterprise systems.


• Strong analytical, reporting, and problem‑solving skills.


• Ability to communicate effectively with stakeholders at all organizational levels.


• Experience developing dashboards, reports, and performance metrics.


• Knowledge of procurement processes, supplier management, sourcing principles, and expense governance.


• Proven ability to work independently while managing multiple priorities and projects.

The typical hiring range for this position is $100,890 - $132,416 CAD gross annually. The actual base pay offered will depend on factors such as education, licenses, certifications and experience.

As part of our total rewards offering, permanent employees in this position may be eligible for our annual bonus program, subject to program eligibility requirements.

This posting is for an existing vacancy.

CSA Group is an Equal Opportunity Employer and is committed to diversity, equity, and inclusion.

We prohibit discrimination and harassment of any kind based on any grounds stipulated by applicable laws.

We are an organization where opportunities are based on skills and abilities, and differences are respected and valued.

Please contact us at [e-mail] if you require accommodation in the interview process.

The Canadian Standards Association (CSA) is a global organization dedicated to safety, social good, and sustainability. We are a leader in developing standards that support a safer, more resilient world. Our mandate is to hold the future to a higher standard. At CSA, we excel in addressing emerging, complex issues and technologies through the development of standards that make a meaningful impact. CSA is a not-for-profit standards organization that advances the well-being of people and communities through the development of standards for both public and private sectors. We are leaders in standards research, development, education, and advocacy. Our work is powered by a network of more than 11,000 members and technical experts who collaborate to improve safety, health, environmental protection, and economic efficiency in Canada and around the world 3000+ Published Codes and Standards We develop standards for Canada, the U.S. and beyond in 12 areas of focus. 100+ Years of Shaping Outcomes An internationally recognized non-profit organization improving lives for over a century. 11,000+ Members and Technical Experts Our volunteers collaborate to develop consensus-based standards.