Manager, Strategic Insights

Scotiabank; Toronto; Hybrid; CAD 110,000 - 150,000; Full time

Job summary

Scotiabank is seeking a Manager, Strategic Insights to support Risk & Regulatory Controls and the Canadian Banking Risk Management portfolio. You will analyze data, build dashboards, and provide actionable insights to improve decision making and governance across a cross-functional team.

The role emphasizes data-driven storytelling for senior leadership, ongoing process improvements, and the development of robust reporting frameworks to manage audits, complaints, and regulatory requirements.

Qualifications

• Experience cleaning, transforming and visualizing large data sets.
• Ability to communicate with executives and partners about analytics.
• Experience using data visualization tools (Tableau/Power BI) for reports.
• Proficiency in Excel and PowerPoint; familiarity with SharePoint.

Responsibilities

• Develop and maintain executive dashboards for senior leadership.
• Coordinate dissemination of outputs, insights and results.
• Enable self-service reporting and analysis by end users.
• Provide strategic insights to enhance governance, risk management, and operations.
• Support cross-functional teams with analytics to improve decision making.
• Deliver actionable recommendations based on analytic exercises.
• Operationalize KPIs by linking data sources and processes.

Skills

Data analytics

Executive dashboards

Tableau

Power BI

Excel

PowerPoint

SharePoint

Education

Statistics/Mathematics/CS degree

Tools

Tableau

Power BI

Excel

SharePoint

Job description

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

The Manager, Strategic Insights, under the direction of their Senior Manager, is responsible for providing strategic, design and analytical support for the effective operation of Risk & Regulatory Controls and the overall Canadian Banking Business Risk Management. They contribute to efforts to build a robust reporting framework across the Retail Business Controls team focusing on Canadian Banking Issues Management (self-identified and Audit), Complaints, and other related regulatory requirements within the team and broader Business Risk Management as required.

Is this role right for you? In this role you will:

Ongoing analytical support, development, and implementation of solutions that improve, primarily, the decision-making process via data-analysis and cost-analysis. This position is key to improving the accuracy, efficiency, and quality of data available to leadership on an ongoing basis.

• Operationalizing and maintaining the production of executive dashboards to enhance department operations and communications with Senior Executives
• Coordinating the dissemination of outputs, insights & results
• Enabling self-service reporting and analysis by end users
• Using feedback outcomes to refine analysis, insights and understanding of the data

In-depth understanding of Business Risk Management reporting requirements and providing strategic support to a diverse cross functional management team. Presenting ideas and findings with actionable recommendations to maximize service standards, governance and operational efficiencies. Ensuring the control, accuracy, integrity, accountability and timely completion of the quarterly exercises.

• Providing meaningful insights across the key pillars of Business Risk Management to support proactive risk mitigation.
• Preparing recommendations for senior management by addressing relevant issues derived from analytic exercises.
• Developing competencies and using the latest tools available to improve day-to-day processes, and overall operations.
• Supporting the Leadership team in maintaining progress on projects while balancing the constantly changing and occasionally conflicting priorities to meet timeframes/milestones.

Execute on process improvements and enhancements identified by their manager to ensure services provided to business partners is of a consistent high quality, comprehensive and in line with the overall Bank Strategy.

• Executing on opportunities identified to build new and better ways to serve our internal clients.
• Taking an ongoing interest in the field of analytics and identifying key opportunities to improve operations and our internal business partners satisfaction.
• Develop and maintain thorough knowledge of the user processes, KPIs, KRIs and Operation Performance.
• Cross referencing core operational data with Financial/Risk/Compliance information to operationalize relevant KPIs that identify areas of opportunity/risk.

Do you have the skills that will enable you to succeed in this role? We’d love to work with you if you have:

• Experience cleaning, transforming and visualizing large data sets working with various data
• Ability to communicate effectively with executives, business partners, and technical resources in analytics and data management
• Experience using and implementing data visualization tools like Tableau or Power BI to deliver reports
• Proficiency in Microsoft Excel and PowerPoint.
• Experience using and implementing process management tools such as SharePoint to streamline case management
• Demonstrated ability to manage and organize information, including interpretation of results for management presentation purposes
• Ability to work in cross-functional teams and build networks and relationships
• Prior work experience within Financial Services Industry
• Excellent problem-solving and analytical skills.
• University degree in Statistics, Mathematics, Computer Science or related field an asset
• 5+ years of experience in data analytics, reporting, business risk, or a related field; experience with large and complex datasets is an asset.

The Manager, Strategic Insights, works closely with their Senior Manager day-to-day to deliver an effective strategy to ensure achievement of their responsibilities and objectives. They contribute to the development of projects plans and, when approved, are expected to manage with a minimum direction and to function autonomously in day-to-day issues in context of stakeholder interest. The incumbent is expected to utilize sound judgment in the interpretation of data and apply creativity and innovation in looking for ways to create reporting efficiencies and improve effectiveness.

Location(s): Canada : Ontario : Toronto || Canada : Ontario : Mississauga || Canada : Ontario : Scarborough
Scotiabank is a leading bank in the Americas. Guided by our purpose: \"for every future\", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here . We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.