Manager, SportsBar

Canucks Sports & Entertainment; Vancouver; On-site; CAD 70,000 - 110,000; Full time

Job summary

Canucks Sports & Entertainment in Vancouver seeks a seasoned Sportsbar Manager to lead a high‑volume hospitality team, delivering elevated food and beverage service and an exceptional fan experience in a premium venue.

You will drive guest satisfaction, mentor staff, manage events, and partner with marketing to promote the Sports Bar brand while upholding safety and quality standards.

Job description

Description

Position: Manager,Sportsbar

Department: Hospitality–TheSportsbarLIVE!

POSITION SUMMARY:

TheRestaurantManagerat theSportsbarwillbe responsible for delivering elevated foodandbeverage service and exceptional hospitality to our fans.The Manager’sleadership,passionand commitment to teamwork will inspire others, ensuring that theCanucks Sports & Entertainment(CSE)quality service and safety standards areupheldand the keyobjectivesof theHospitalitydepartment are met.The incumbentwillbe responsible forcreating a positive and energetic work environment and shouldpossessan entrepreneurial spirit. This fan-focused, front-line management role will ensure they have the best players on their team to execute the ultimate fan experience.

ESSENTIAL DUTIES & RESPONSIBILITIES

• Workingwiththehospitalitymanagement team toidentify, evaluate, and continually improve service strategies to always ensureourfans arealways first
• Providingleadership,development,and motivation of team to ensure fan-focused delivery is always paramount through consistent delivery ofhigh-qualityfood and beverage in a thrilling atmosphere
• AssistingtheDirector, Restaurantsin driving revenue, forecasting,and budget execution
• Monitoringdayto day andevent activity to ensure proper planning and execution for events
• Coordinatingand implementingpromotions,events,andmarketingcampaigns at the Sports Bar
• Assistingin developing and creatingnew marketingand events initiativesforthe Sports Bar
• Ensuringflow of events and guest satisfaction
• Assistingwith developing,maintaining,and promoting the Sports Bar brand in various forms
• Reviewinginventory levels to ensure proper purchasing and warehouse goods are readily available
• Ensuringrequirements forappropriate sanitationand food safetyregulationsare met
• Overseeinghiring and scheduling of staff
• Assistingin the development of short and long term financial and operational plans
• Assistingthe Director, Restaurants in administrative duties in Premium Club Venues

REQUIRED QUALIFICATIONS & EXPERIENCE

• Minimum 3 years' experience as a Shift Leader, Day Manager, Night Manager, Bar Manager or Assistant General Manager at a high volume,premiumcasualrestaurant
• Bachelor’s degree in a related fieldsuch as hospitality or business administration
• Proven record ofoptimalguest service through providing conflict resolution and service recovery
• Provenskillsinspiring andrallying a team to achieve its highest potential and then driving it to the next level
• Action-orientedpersonality; adaptive in approach to solving problems
• Excellent interpersonal skills, attention to detail, andverbal andwritten communication skills
• Strong dedication to the highest quality service standards
• Demonstrated experience in creating a work environment where staff development is encouraged and positive recognition is provided
• Experience in inventory and product ordering
• Experience in hiring and training hospitality staff
• Familiar with sanitation proceduresandstandard food and beverage equipment maintenance
• Strong organizational and time management skills,withthe ability tothrive in a fast-pacedenvironment
• ProficiencyinMicrosoft Office applications
• Level 1 and Level 2 Food Safe Certification
• Serving It Right License
• Flexibility to work evenings, weekends, and holidays

YOU MIGHT ALSO HAVE:

• Management experience in a sports and entertainment venue and in running specialty events with premium clientele
• Experience in opening a new venue

Vancouver is one of the most diverse cities in the world and Canucks Sports & Entertainment strives to create a workforce that is inclusive,equitable, andrepresentsour beautiful, unique community. We value unique perspectives, ideas, and creativity that support a diverse, inclusive, respectful, collaborative, and fun work environment. Canucks Sports & Entertainment is committed to building and supporting a diverse team.

This position will remain open until filled.