Sr Manager, Community Relations

Canucks-Sports-; Vancouver; On-site; CAD 90,000 - 130,000; Full time

Job summary

Canucks Sports & Entertainment is seeking a Senior Manager, Community Engagement & Social Impact to lead the grassroots community programs and cultural nights in Vancouver. The role focuses on elevating outreach, guiding the community team, and partnering across departments to maximize the impact of our fan engagement and charitable initiatives.

The position requires a post-secondary degree with five years of relevant experience, strong leadership, and excellent communication.

Qualifications

• Post-secondary degree or diploma in a related field.
• Five years of relevant work experience.
• Proven leadership and project management experience.

Responsibilities

• Oversee community & cultural engagement nights and cross-department collaborations.
• Manage departmental budgets and administration.
• Plan appearances for players and family programming.
• Coordinate with BC Children’s Hospital for visits and camps.
• Manage player ticket programs and recognition.
• Supervise and coach staff across Community Relations roles.
• Lead fundraising auctions through Canucks for Kids Fund.
• Facilitate community storytelling and fan engagement opportunities.
• Oversee Jr. Canucks camps planning and CFKF events.
• Support Jr. Canucks programs as required.

Skills

Leadership

Project management

Teamwork

Interpersonal skills

Communication

Time management

Customer service

MS Office

Database management

Education

Post-secondary degree or diploma in related field

Tools

MS Office

Database management

Job description

• On-site
• Travel Required : No
• Event & Arena Operations
• Full-Time
• Requisition #: SRMAN005228

Description

Position: Senior Manager, Community Engagement & Social Impact

Department: Community Engagement & Social Impact

Reports to: Vice President, Community Engagement & Social Impact

POSITION SUMMARY

The Community Engagement & Social Impact team is responsible for supporting and celebrating our unique and diverse fanbase. We connect our fans to our players and drive programs that support people across BC. We want to give back and do our part to make our communities stronger.

The Senior Manager, Community Engagement & Social Impact will focus on all of our grassroots community engagement programs, our community and cultural theme nights and support our player and family initiatives. They will lead the community team, supporting their efforts and driving ideas that will elevate and innovate the work that we do.

This is a term position covering a maternity leave with an anticipated start in February 2027.

ESSENTIAL DUTIES AND RESPONSIBILITIES

(Other duties may be assigned as required)

• Oversee key CSE community & cultural engagement nights including First Responders Night and Women in Sport Night, lead cross-departmental collaborations and ensure all aspects of theme nights are executed well
• Manage departmental budgets as well as departmental administration
• Plan and execute appearances for players as well as programming and events for spouses and partners
• Manage relationship and opportunities with BC Children’s Hospital including team visit and development camp opportunities
• Manage player ticket programs as well as recognition for each.
• Supervise, coach, and provide feedback to Specialist, Community Relations, Coordinator, Mascot, and Program Manager, Community Relations
• Lead Canucks for Kids Fund Auctions
• Facilitate community storytelling opportunities, as well as opportunities to connect with our fan base
• Manage Industry Growth Fund programming
• Oversee planning of Jr. Canucks Hockey Camps
• Support additional CFKF fundraising opportunities and events
• Support Jr. Canucks programs as required

YOU HAVE

• A post-secondary degree or diploma in a related field and five years of relevant work experience
• Proven leadership and project management experience
• A team player with the ability to work effectively across multiple departments
• Excellent interpersonal skills, highly professional, and a natural at delivering great customer service
• Ability to adapt easily to changing priorities and schedules while working to meet deadlines
• Effective time management and multi-tasking skills with superior attention to detail
• Strong computer and technical skills, including MS Office and database management
• Excellent written and verbal communication skills
• Flexibility and willingness to work weekends and evenings for special events and game nights

YOU MIGHT ALSO HAVE

• Experience in community or non-profit work

Vancouver is one of the most diverse cities in the world and Canucks Sports & Entertainment strives to create a workforce that is inclusive, equitable, and represents our beautiful, unique community. We value unique perspectives, ideas, and creativity that support a diverse, inclusive, respectful, collaborative, and fun work environment. Canucks Sports & Entertainment is committed to building and supporting a diverse team.

This position will remain open until filled.