Manager, SKU Lifecycle Management

HelloFresh; Toronto; Hybrid; CAD 88,000 - 98,000; Full time

Benefits offered by this job

Box Discount

Health & Wellness benefits

Vacation & PTO

Family Benefits

Growth & Development

Work Hard & Have Fun

Diversity & Inclusion Initiatives

Food Puns

Job summary

HelloFresh in Toronto is seeking a Manager, SKU Lifecycle Management to own end-to-end SKU onboarding, private label workflows, and master data accuracy across North America. You’ll bridge Procurement, Culinary, Supply Chain, Nutrition, Food Safety, and Sustainability to ensure compliant, scalable SKUs.

You’ll lead cross-functional teams, drive process improvements, and own toolsets supporting lifecycle workflows in a fast-paced environment.

Qualifications

• Detail-oriented to validate supplier data against source information.
• Systems thinking to understand downstream impacts on planning tools.
• Clear communication translating data questions for varied stakeholders.
• Entrepreneurial mindset to own first-of-kind processes.
• Collaborative approach to align diverse teams and partners.
• Calm under pressure managing multiple high-visibility workstreams.

Responsibilities

• Own end-to-end SKU onboarding/offboarding for NA with data auditing.
• Lead Private Label workflows from request to final sign-off.
• Maintain master data accuracy across planning tools and downstream systems.
• Serve as cross-functional POC for labeling compliance and regulatory needs.
• Own tools supporting SKU lifecycle and contribute to global design.
• Identify gaps and drive continuous improvement in workflows.

Skills

Detail-oriented

Systems thinker

Clear communicator

Entrepreneurial

Collaborative

Calm under pressure

Job description

S'more about the team

We're hiring a Manager, SKU Lifecycle Management to join our Meal Kit Ingredient Development team at HelloFresh. In this role, you'll own and lead the SKU Lifecycle Management function — the operational backbone that keeps HelloFresh's product catalog accurate, compliant, and ready to scale across North America. You'll serve as the final approver for SKU activation and master data validation, own our US Private Label workflows, and act as the connective tissue between Procurement, Culinary, Supply Chain, Nutrition, Food Safety, and Sustainability teams. This is a high-ownership role for someone who thrives on bringing structure to complexity and cares deeply about data integrity.

Lettuce share what this role will be responsible for

• • Own end-to-end SKU and supplier onboarding and offboarding for North America — including tool management, master data auditing, physical SKU measurement, label verification, and serve as the final approver before any SKU is activated
  • Lead Private Label workflows from initial request through design, versioning, costing, supplier confirmations, and final sign-off, while building scalable tracking, reporting, and a prioritization framework for which SKUs move to private label
  • Maintain and continuously improve master data accuracy across HelloFresh's supply planning ecosystem, ensuring validated inputs flow correctly to downstream tools across Supply Chain and Operations
  • Act as the primary cross-functional point of contact for SKU lifecycle questions — fielding and resolving inquiries related to labeling compliance, regulatory requirements, scan values, and master data from teams including Procurement, Culinary, Nutrition, Food Safety, and Sustainability
  • Serve as the business owner for the tools that support SKU lifecycle management workflows — providing informed input on global system requirements and actively contributing to global process design and continuous improvement initiatives.
  • Identify process gaps, define ownership for ambiguous or newly emerging workflows, and drive continuous improvement across SKU lifecycle processes — including onboarding edge cases, non-standard SKU types, and new brand partnerships
    All other duties, as assigned

Sound a-peeling? Here's what we're looking for

• Detail-oriented — You apply meticulous scrutiny to validate supplier-provided data against source information, consistently catching errors before they reach downstream systems or go-live decisions
• A systems thinker — You understand how upstream data decisions ripple through supply planning tools and cross-functional teams, and you design processes with those downstream implications in mind
• A clear communicator — You can translate complex data questions and process ambiguity into actionable direction for a wide range of stakeholders, from suppliers to senior leadership
• Entrepreneurial — You're comfortable owning first-of-kind processes and building structure where none yet exists, without waiting to be told exactly how
• Collaborative — You move cross-functional work forward, keep diverse stakeholders aligned, and influence without authority
• Calm under pressure — You manage multiple high-visibility workstreams simultaneously — each with different stakeholders and timelines — without losing clarity or professionalism

Let’s cut to the cheese, this is why you'll love it here

• Box Discount - Amazing discounts on 1 box per week! 75% discount on weekly HelloFresh and Chefs Plate meal kits AND 50% off weekly Factor meal box.
• Health & Wellness - Health & Dental benefits from day 1, a Health Spending Account, unlimited access to the Headspace app to meet your self-care needs, and 25% discount on GoodLife fitness memberships!
• Vacation & PTO - Time off is also an important part of self-care! We offer generous vacation and PTO to help you create a good work-life balance.
• Family Benefits - A parental leave top-up program for expectant parents.
• Growth & Development - We support your career progression, provide development opportunities, and invest in your continued learning through our organization wide L&D fund.
• Work Hard & Have Fun - From team socials to engaging company days, you’ll have plenty of opportunity to experience the fun!
• Diversity & Inclusion Initiatives - With impactful ERG’s like FreshPride, Women Empowered and LIMES, we are committed to our diversity, equity & inclusion efforts.
• Food Puns - this one is kind of a big dill if you haven’t already noticed. We even have some punny meeting room names!

Flexible Hybrid Approach

At HelloFresh, we know that flexible work arrangements are essential in enabling you to do your best work, while balancing your personal and life needs. Offering remote work flexibility, along with the opportunity to interact and collaborate in the office are all a part of creating a great employee experience.

To meet these needs, we are pleased to provide Flexible Hybrid work. Flexible Hybrid is a people-first approach that is based on choice, trust, personalization, and empowers teams to choose when and how often they work from the office and work from home, in addition to team days and company days. This means a minimum of 2 days in office per week, with most teams in office between 2-3 days a week.

Working Conditions

It’s no surprise that as a food company, we use many ingredients that may be considered common allergens (i.e. peanuts, tree nuts, milk, etc.). Whether this role is based out of our headquarters or one of our distribution centers, it is possible that you may be exposed to such allergens in this role. If you have any concerns with being exposed to any particular food ingredients, including meat, please disclose this during the hiring process.

Toronto, ON Pay Range

$88,299 — $98,200 CAD