Manager/ Senior Manager, Microsoft - Microsoft Power Platform/ Dynamics 365 CRM Architect

KPMG LLP Canada; Montreal; On-site; CAD 90,000 - 130,000; Full time

Job summary

Join a leading team at KPMG as a technical leader specializing in Microsoft Dynamics 365 CRM and Power Platform. You'll leverage AI technologies to enhance business solutions, lead client workshops, and ensure successful project delivery. This role requires extensive experience in designing and implementing enterprise solutions, along with strong analytical and communication skills. KPMG values diversity and is committed to creating an inclusive workplace where everyone can thrive.

Qualifications

• 7+ years hands-on experience with Microsoft D365 CRM / Power Platform.
• Experience in pre-sales support and developing proposals.

Responsibilities

• Lead workshops with clients and design solutions on Dynamics 365 CRM.
• Participate in AI-driven projects using tools like OpenAI and Copilot.
• Provide leadership in implementation phases for successful delivery.

Skills

Analytical

Communication

Problem-Solving

Tools

.NET

C#

JavaScript

Dynamics 365 CRM

Power Platform

Microsoft SQL

Azure

Job description

Overview

At KPMG, you’ll join a team of diverse and dedicated problem solvers, connected by a common cause: turning insight into opportunity for clients and communities around the world.

Are you a talented leader with a proven track record for motivating teams and delivering exceptional client service?

We are looking for candidates that have passion for technical challenges, a keen interest in AI technologies, show strong analytical and communication skills and have hands-on experience with planning, designing, developing, and implementing Microsoft enterprise solutions.

The KPMG Microsoft practice is currently our fastest growing practice. We are seeing tremendous client demand in many different sectors, and we don't anticipate that slowing down in the next couple of years. There is a huge opportunity of growth for you at KPMG as the different pieces are moving quickly.

What you will do

The successful candidate will have a range of responsibilities, including:

• Lead workshops with clients, document requirements, and design solutions on Dynamics 365 CRM/Power Platform.
• Assist with requirements gathering and provide design guidance for Dynamics 365 CRM / Power Platform projects - enhanced with AI and copilot technologies
• Perform solution shaping and data architecture, including estimation, solution planning, and creation of statements of work to meet customer requirements.
• Participate and lead cutting-edge work and projects around AI, utilizing tools such as OpenAI, GPT, Copilot, and others to enhance business solutions and drive innovation.
• Provide leadership and technical guidance in the implementation phase to ensure a successful delivery for Microsoft Dynamics 365 CE / Power Platform projects, also leveraging AI technologies
• Facilitate discussions to extract critical business requirements and present technical vision and solutions.
• Respond to pre-sales and technical inquiries, provide expertise, and conduct tailored software demonstrations. Offer best practices and solution alternatives for architecture design.
• Effectively communicate with clients, lead meetings, and manage action items.
• Keep up-to-date with the latest D365 CRM/Power Platform features, AI advancements, and best practices

What you bring to the role

The successful candidate must have the following criteria:

• 7+ years hands-on technical experience in designing, architecting, and implementing Microsoft D365 CRM / Power Platform solutions.
• Proficiency with Dynamics 365 CRM /Power Platform SDK for plugin, workflow, and app development.
• Experience in providing pre-sales support, including developing proposals and conducting demonstrations for data architecture solutions.
• Extensive .NET, C#, and JavaScript (e.g., vue.js, React, TypeScript) experience.
• Familiarity with Microsoft SQL technologies.
• Expertise in developing integrations with Dynamics 365 CRM, Power Platform, and Azure.
• Strong analytical, problem-solving, and communication skills.
• Experience leading or participating in business process and requirement gathering with key stakeholders.

Providing you with the support you need to be at your best

Our Values, The KPMG Way

Integrity, we do what is right | Excellence, we never stop learning and improving | Courage, we think and act boldly | Together, we respect each other and draw strength from our differences | For Better, we do what matters

KPMG in Canada is a proud equal opportunities employer and we are committed to creating a respectful, inclusive and barrier-free workplace that allows all of our people to reach their full potential. A diverse workforce is key to our success and we believe in bringing your whole self to work. We welcome all qualified candidates to apply and hope you will choose KPMG in Canada as your employer of choice.

Adjustments and accommodations throughout the recruitment process

At KPMG, we are committed to fostering an inclusive recruitment process where all candidates can be themselves and excel. We aim to provide a positive experience and are prepared to offer adjustments or accommodations to help you perform at your best. Adjustments (informal requests), such as extra preparation time or the option for micro breaks during interviews, and accommodations (formal requests), such as accessible communication supports or technology aids, are tailored to individual needs and role requirements. You will have the opportunity to request an adjustment or accommodation at any point throughout the recruitment process. You will have an opportunity to request an adjustment or accommodation at any point throughout the recruitment process. If you require support, please contact KPMG’s Employee Relations Service team by calling 1-888-466-4778.