Manager, Sales Development

Resolver, a Kroll Business; Toronto; Hybrid; CAD 85,000 - 115,000; Full time

Job summary

Join a high-growth SaaS company as a Manager of Sales Development. You'll lead a dynamic team, enhance sales processes, and work closely with cross-functional teams. Ideal candidates have strong coaching experience and a passion for technology-driven solutions. Benefits include growth opportunities, flexible work policies, and a vibrant office culture.

Benefits

Health and dental coverage

Professional development budgets

Flexible vacation policies

Parental leave top-ups

Social activities

Qualifications

• At least 1 year of SDR management experience.
• Experience with Inside Sales or Marketing Automation tools preferred.
• Domain expertise and technology experience highly valued.

Responsibilities

• Coach the team to meet sales targets and metrics.
• Participate in hiring decisions and coordinate training.
• Develop sales strategies and participate in industry forums.

Skills

Coaching

Sales strategies

People management

Education

College or University Degree

Tools

Inside Sales tools

Marketing Automation tools

Job description

Join to apply for the Manager, Sales Development role at Resolver, a Kroll Business.

Resolver operates as a hybrid workforce, allowing you to work at home, in the office, or a mix of both. For this role, in-office presence is required 2 days per week, specifically on Tuesdays and Thursdays.

As a Manager, Sales Development (SDR Manager) at Resolver, you'll be responsible for managing, coaching, and developing the SDR team.

You will collaborate cross-functionally with sales, marketing, and product teams to enhance sales productivity at each stage of the buying process through sales enablement. Ideally, you have coaching experience and a deep understanding of sales processes, systems, tools, and SaaS industry experience.

About Resolver:

Resolver is a high-growth SaaS company offering an intuitive, no-code platform that provides customers with a clear view of their risks, enabling quick and effective decision-making. As part of Resolver, your work will help transform risk management into risk intelligence, aiding organizations in protecting people and assets.

We foster an ambitious culture within an innovative, non-hierarchical work environment, backed by the stability of Kroll. Resolver has been recognized as one of Canada's Great Places to Work for six consecutive years.

Here’s a message from our Hiring Manager:

Hi, I’m Harrison, VP of Product Marketing & Sales Development at Resolver.

Our Sales Development team is dynamic and passionate, focused on reaching decision makers through outbound activities, generating interest in our offerings, and booking opportunities that lead to recurring revenue. We target risk, compliance, communications, and security leaders at leading organizations worldwide to improve their risk intelligence.

As Resolver continues to grow, we seek a Sales Development Representative Manager for our Corporate Risk SDRs. You will lead a vital function, involved in hiring, training, and coaching SDRs. We're looking for a hands-on, data-driven leader who coaches individuals to reach their full potential and is motivated by team goals.

If you're interested in advancing your SaaS sales or sales development career by leading a high-impact team and working with an exceptional group, we want to hear from you!

What you'll be doing :

Coaching (40%)

• Coach the team to meet sales targets and metrics
• Resolve issues with Account Executives or stakeholders
• Review call plans to optimize activity and quality
• Mentor team members for performance improvement
• Oversee outbound campaign prioritization
• Review deals and assess risks

Team Building and Development (25%)

• Support team impact through oversight and resource management
• Participate in hiring decisions with Talent Team
• Coordinate training for product knowledge
• Provide regular feedback and onboarding support

Strategic Sales Planning (20%)

• Develop sales strategies and tactics
• Research prospects and competitive landscape
• Participate in industry forums
• Identify new outbound approaches

Forecasting & Documentation (15%)

• Provide sales forecasts
• Ensure CRM data accuracy
• Identify and address gaps in opportunities

What you’ll bring :

• At least 1 year of SDR management experience
• College or University Degree in a related field
• People management and coaching skills
• Experience with Inside Sales or Marketing Automation tools (asset)
• Experience in technology preferred; passion for solving business problems with technology a must
• Domain expertise (preferred)

What we’ll give you in return :

Resolver is recognized as one of Canada's Great Workplaces. We invest in our team’s growth with benefits including health and dental coverage, professional development budgets, flexible vacation policies, parental leave top-ups, flexible work arrangements, and a vibrant office culture with social activities.

Interested?

If you’re eager to work in a collaborative environment and make a difference, click here to start the process. We appreciate all applications and will respond to qualified candidates.

Resolver is committed to accessibility and accommodations. Please notify us if you require assistance during the recruitment process.