Manager, Program Operations

Cantrav Services inc.; Quebec; On-site; CAD 70,000 - 110,000; Full time

Job summary

Cantrav Services inc. in Québec is seeking a Program Manager, Operations to lead the planning, coordination, and execution of group programs across our destinations in Québec.

You will manage proposals, budgeting, supplier coordination, and on-site delivery to ensure seamless program experiences. The role requires strong communication, organization, and a solutions-oriented approach to maintain Cantrav’s reputation as a trusted destination expert while delivering memorable events, including

Qualifications

• Strong communication and ability to build long-lasting relationships.
• Self-motivated with decision-making and logistics management skills.
• Excellent organizational skills and meticulous attention to detail.
• Produces high-quality work with accuracy.
• Proficient with Microsoft Office environment.
• Knowledge of Montreal, Quebec City, Montebello and Tremblant is an asset.
• Willing to work evenings and weekends for events.

Responsibilities

• Plan, coordinate, and execute group programs across Québec destinations.
• Develop proposals and manage budgets for programs.
• Coordinate suppliers and vendors for events.
• Oversee on-site execution and ensure exceptional client experiences.

Skills

Communication

Relationship building

Organization

Attention to detail

Logistics management

Microsoft Office

Tools

Microsoft Office

Job description

Thorough, detail-oriented, and experienced, theProgram Manager, Operationsis responsible for the successful planning, coordination, and execution of group programs across the destinations we represent in Québec . This role involves managing all logistical aspects, from proposal development and budgeting to supplier coordination and on-site execution, ensuring seamless program delivery and exceptional client experiences. The Program Manager builds strong relationships within the tourism and hospitality industry, leveraging partnerships with venues, and local suppliers to create innovative and memorable programs. With a strategic and solutions-oriented approach, the Program Manager ensures operational excellence while maintaining Cantrav’s reputation as a trusted destination expert.

WHAT YOU’LL NEED:

• You’re a great communicator and possess the ability to build long-lasting relationships
• Self-motivated with a demonstrated ability to make decisions, manage logistics, multi-task, and meet project deadlines with little supervision in a fast-paced environment
• Superior organization skills with great attention to detail as well as the ability to successfully manage changing priorities
• You produce high-quality work and outcomes along with a deep commitment to accuracy
• You are at home, and comfortable working on a computer, in a Microsoft environment
• In-depth knowledge ofMonteal, Quebec City, Montebello and Tremblant is an asset
• Comfort and ability to work beyond 9 – 5. Our client’s events can be in the evenings and on the weekends and we’re there too

Job Description - Manager, Program Operations