Manager, Product Management

MasterCard; Toronto; On-site; CAD 90,000 - 130,000; Full time

Job summary

MasterCard is seeking a Manager of Product Management to oversee the threat intelligence process for the Card & Payment Ecosystem Security product. The role involves leading a team, managing product lifecycle, and collaborating with various teams to enhance payment security. Ideal candidates will have strong leadership skills, experience in product development, and a deep understanding of the payment card fraud landscape.

Qualifications

• Proven experience leading product development from concept to launch.
• Ability to present complex topics clearly to diverse audiences.
• Experience translating business requirements into technical product strategies.

Responsibilities

• Oversee the threat intelligence process supporting the Card & Payment Ecosystem Security product.
• Drive the end-to-end product lifecycle from concept to market.
• Collaborate with cross-functional teams to align product success with customer needs.

Skills

Leadership

Communication

Detail-oriented

Multitasking

Fraud-related data expertise

Education

Fraud or cybersecurity certification

Tools

Microsoft Office Suite

Job description

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart, and accessible. Our technology and innovation, partnerships, and networks combine to deliver a unique set of products and services that help people, businesses, and governments realize their greatest potential.

Title and Summary

Manager, Product Management

Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships, and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.

Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.

Mastercard’s Services team is responsible for safeguarding trust in payments, both now and in the future. We ensure that transactions and interactions are safe, simple, and smart. The Card & Payment Ecosystem Security organization within Services develops and manages cybersecurity solutions that help build trust in the Mastercard ecosystem while increasing Mastercard’s leadership in cybersecurity.

Role & Responsibilities:

Mastercard uses global threat intelligence to secure today’s digital economy – in the payments ecosystem and beyond. The Product Manager will oversee the threat intelligence process supporting the Card & Payment Ecosystem Security product. This role involves developing threat intelligence deliverables based on business needs, market opportunities, and cyber-enabled fraud trends. The manager will lead a team of analysts researching cyber threats impacting merchants and financial services.

1. Drive the end-to-end product lifecycle from concept to market, ensuring successful product launch.
2. Manage the collection and analysis of customer feedback related to payment card fraud.
3. Develop comprehensive business cases addressing the latest threats impacting payments.
4. Collaborate with cross-functional teams including Product Development, Legal, and Account Management to align product success with customer needs.
5. Stay updated on evolving cyber-enabled fraud, scams, and payment security landscape.
6. Lead efforts to incorporate transaction dataset expertise into product strategy.
7. Present findings, updates, and strategies to varied audiences, tailoring content accordingly.
8. Ensure effective team communication and coordination to meet deadlines and objectives.

All About You:

• Proven experience leading product development from concept to launch, fostering innovation and success.
• Ability to present complex topics clearly to diverse audiences.
• Experience translating business requirements into technical product strategies.
• Strong leadership and communication skills to influence cross-functional teams.
• Detail-oriented with multitasking capabilities in a fast-paced environment.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Experience with fraud-related data, including authentication, authorization, and chargebacks.
• Ability to prioritize and deliver high-quality results efficiently.
• Deep understanding of payment card fraud landscape.
• Fraud or cybersecurity certification preferred.

Mastercard is an inclusive, merit-based employer that considers all qualified applicants without discrimination. For accommodations during the application process, contact [e-mail].

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks carry inherent risks. Employees must:

• Follow Mastercard’s security policies;
• Maintain confidentiality and integrity of accessed information;
• Report security violations or breaches;
• Complete mandatory security training as per guidelines.