Manager, Product Management, Identity Solutions

Mastercard; Toronto; On-site; CAD 90,000 - 120,000; Full time

Job summary

A leading company in electronic payments seeks a Manager for Product Management in Identity Solutions. This role involves developing innovative products for customer identification, enhancing secure digital experiences, and managing the product roadmap to combat payment fraud.

Qualifications

• Extensive product management experience with risk or fraud products.
• Knowledge of payment fraud scenarios.

Responsibilities

• Build risk insights for network token use cases.
• Develop and manage the token insights product roadmap.
• Lead product launches, including pilot programs.

Skills

Analytical Skills

Problem-Solving

Communication

Tools

SQL

Python

Job description

Manager, Product Management, Identity Solutions

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Role Overview

The Identity Solutions team develops innovative products that assist partners in customer identification and enable secure digital experiences in payments and beyond. A key focus is the Payment Verification team, which creates global e-commerce identity risk insights and data sharing services to verify consumer identities, reduce payment fraud, and improve customer experiences.

Key Responsibilities

1. Build risk insights for network token use cases.
2. Develop and manage the token insights product roadmap, collaborating with data science, engineering, product marketing, regional partners, and digital product teams.
3. Prioritize projects based on customer feedback and business needs.
4. Oversee the delivery of token insights from inception to launch, ensuring thorough documentation.
5. Analyze insights performance to identify improvement areas.
6. Define success metrics and monitor KPIs to ensure product effectiveness.
7. Lead product launches, including pilot programs.

Candidate Profile

• Extensive product management experience, ideally with risk or fraud products.
• Knowledge of payment fraud scenarios such as account takeover, synthetic identities, and social engineering.
• Strong analytical skills and intuition.
• Problem-solving enthusiasm and external/internal collaboration skills.
• Results-driven and adaptable to fast-paced, ambiguous environments.
• Excellent communication skills for technical and non-technical audiences.
• SQL and/or Python scripting skills are advantageous.

Additional Information

Mastercard is an equal opportunity employer committed to diversity and inclusion. For accommodations during the application process, contact [e-mail].

Security Responsibility

All employees must adhere to Mastercard’s security policies, protect information confidentiality, report security breaches, and complete mandatory security training.

About Mastercard

Transforming how we live through electronic payments, Mastercard aims to create a world with greater opportunities for all, beyond borders and moments, towards meaningful experiences — a World Beyond Cash and the Priceless possibilities it offers.