Manager, Product Management

Norco Bikes; Port Coquitlam; On-site; CAD 110,000 - 150,000; Full time

Job summary

Norco Bikes is seeking a Manager, Product Management to lead the Live to Play Sports' Product Management team, owning processes that translate strategy into on-time launches. Reporting to the Sr.

Director, Product Development, this role combines hands-on leadership with process improvement to align Product Management, Engineering, GSM, and Quality around one plan. The role includes building and maintaining the development calendar, guiding NPI, NIL, and CIL projects, running stage-gate reviews,

Qualifications

• Bachelor's degree or equivalent in a related field or similar experience.
• Proven experience in product management, development, or NPI in consumer products/manufacturing; outdoor cycling/hardgoods preferred.
• Strong project management skills with timeline building and stage-gate reviews.
• Knowledge of product requirements, BOMs, and development from concept to production.
• Demonstrated leadership managing and developing a team with accountability.
• Experience aligning Engineering, Sourcing, GSM, Operations, and Quality in fast-moving environments.
• Change management experience; ability to implement new ways of working.
• Familiarity with modern product development tools and systems; identify leverage points.
• Detail-oriented, highly organized, and committed to continuous improvement.
• Excellent communication with team members, peers, and leadership.

Responsibilities

• Lead development calendar and NPI process with cross-functional teams.
• Support PMs to deliver projects to the development calendar.
• Ensure active projects have timelines, milestones, and owners.
• Run stage gate reviews and ensure BOM and data accuracy.
• Track program health, flag risks, and remove blockers.
• Report status, risks, and recovery plans to leadership.
• Coordinate handoffs and rhythms across Product Mgmt, Engineering, Sourcing, GSM, Ops, and Quality.

Skills

Leadership

Project management

Cross-functional collaboration

Communication

Change management

Attention to detail

Manufacturing understanding

Education

Bachelor's degree or equivalent

Job description

The Manager, Product Management leads Live to Play Sports' team of Product Managers and owns the systems, processes, and cross-functional rhythms that turn product strategy into on-time product launches. Reporting to the Sr. Director, Product Development, who sets product strategy and sourcing, this role owns how the Product Management team operates, while individual Product Managers own their categories and projects from concept through production.

As both a process builder and hands-on people leader, the Manager lifts administrative burden off the Product Managers, works collaboratively with the Director, Engineering and R&D to deliver projects to the development calendar, and keeps Product Management, Engineering, Quality, Global Supply Management (GSM), and Operations aligned behind one shared plan.

Role and Responsibilities

Development Calendar and NPI Process

• In collaboration with Director, Engineering and R&D own the master development calendar, so Product Managers and engineers do not carry that administrative load
• Support Product Managers to deliver projects to meet the development calendar
• Ensure every active project (NPI, NIL, CIL) has a current timeline, defined milestones, and a clear owner
• Run Stage gate reviews and New Model Sign Off, and ensure SQL Product database updates are completed accurately and on time
• Review bills of materials (BOMs) and related product data to ensure consistency and accuracy
• Hold the team to on-time delivery of new products as the standard measure of success

Project Management and Reporting

• Track project health across the product portfolio, flag risks early, and support PMs to remove blockers before they become problems
• Report program status, risks, and recovery plans to the Sr. Director, Product Development and the leadership team
• Make priority and resourcing decisions when programs compete for the same capacity, within the direction set by the Sr. Director, Product Development

Cross-Functional Alignment

• Work collaboratively with the Director, Engineering and R&D as the day-to-day operational partner
• Own the handoffs, and decision rhythms that keep Product Management, Engineering, Sourcing, Global Supply Management (GSM), Operations, and Quality moving in the same direction
• Align project timelines across functions and escalation issues when they require a strategic decision

Process Improvement and Change Management

• Run a clean, consistent NPI process and continuously raise the standard
• Identify inefficiencies, design improvements, and introduce modern tools and ways of working where the current approach is limiting the team
• Lead change through to adoption by socializing, training, and following through until new processes become standard practice
• Build on what the team already does well, introducing change at a pace the team can absorb

Team and People Management

• Recruit, hire, and develop Product Managers
• Develop team goals that align with product strategy and overall company strategy
• Evaluate employee performance and provide ongoing coaching, accountability, and constructive feedback
• Support Product Managers in delivering their portfolios
• Build a team that operates independently, with Product Managers who make sound decisions, escalated right issues, and grow in their craft
• Foster a high-performance team culture built on team first, high performance, and embracing progression

Qualifications

• Bachelor's degree in a related field, or equivalent experience
• Proven experience in product management, product development, or NPI program management in a consumer products or manufacturing environment; experience from outdoor industry, cycling and hardgoods is preferred
• Strong project management skills, including building timelines, running stagegate reviews, and keeping cross-functional teams on track
• Working knowledge of product requirements, specifications, bills of materials, and the development process from concept through production
• Demonstrated leadership ability with experience managing and developing a team and holding people accountable
• Experience driving alignment across Engineering, Sourcing, Global Supply Management, Operations, and Quality in a fast-moving environment
• Demonstrated change management experience, including introducing new ways of working and making them stick
• Fluency with modern product development tools and systems, and a point of view on where they add leverage
• Detail-oriented and highly organized, with a continuous improvement mindset
• Excellent communication skills, with the ability to communicate clearly and directly with team members, peers, and leadership
• Experience working with overseas manufacturing or assembly partners is an asset