Manager, Product Development

Jobtailor; Toronto; On-site; CAD 70,000 - 110,000; Full time

Job summary

Jobtailor in Canada is seeking a product development and strategy professional to execute initiatives from concept to implementation, including client/advisor research, business casing, and go-to-market oversight.

You will lead cross-functional teams, translate data into revenue opportunities, and communicate insights to senior leadership with a focus on design thinking, user empathy, and risk awareness.

Qualifications

• At least 2 years in financial services, preferably in product management or strategy.
• Experience with financial and product performance analysis; knowledge of Canadian retail insurance is a plus.
• Ability to thrive in a fast-paced, challenging environment.
• Strong quantitative skills and data visualization abilities.
• Excellent written and oral communication with exposure to senior leadership.
• Self-motivated and able to work autonomously and with cross-functional teams.
• Experience with client research methodologies including design thinking, survey design and focus-group facilitation.
• Strong relationship management across the organization.
• Understanding of compliance and risk management aligned with Sun Life's framework.
• Change-driven mindset and adaptability to drive business objectives.
• Bilingualism (French, English) required for Quebec interactions.

Responsibilities

• Product Development – execute on product development initiatives from concept to implementation, including Client / advisor research, concept development and validation, business casing, oversight of build and go-to-market, and value realization
• Client / Advisor Research – conduct qualitative and quantitative research on industry and market trends, and bring forward the Voice of the Client and Voice of the Advisor
• Data-Driven Analysis – analyze internal and external data to identify trends and opportunities to increase revenue and improve operations
• Project Management – lead cross-functional teams to drive decisions and recommendations with discipline
• Communication – present findings to diverse audiences in a clear, compelling way

Skills

Product Development

Client Research

Data Analysis

Project Management

Bilingualism

Job description

• Product Development – execute on product development initiatives from concept to implementation, including Client / advisor research, concept development and validation, business casing, oversight of build and go-to-market, and value realization
• Client / Advisor Research – conduct both qualitative and quantitative research on industry and market trends, competitor actions, etc. and bring forward the Voice of the Client and Voice of the Advisor. Leverage and champion design-thinking best practices to build creative solutions through empathy-driven, human-centered design
• Data-Driven Analysis – analyze both internal and external data to identify trends and opportunities, develop innovative enhancements that increase revenue, improve operational efficiencies, and enhance the Client / advisor experience
• Project Management – facilitate and lead cross-functional teams with conviction, discipline and strong communication to drive towards clear decisions and recommendations
• Communication – synthesize and present findings in a compelling manner; adapting communication and presentations to meet the unique needs of different audiences

Requirements

• Minimum 2 years related experience in the financial services industry, preferably in product management and/or strategy
• Experience with financial and product performance analysis. A good understanding of the Canadian retail insurance landscape would be an asset
• ‘Get stuff done’ in a fast-paced, challenging, and dynamic business environment
• Strong quantitative skills including data interpretation and information visualization
• Strong critical thinking and problem-solving skills, with keen attention to detail
• Strong presentation and written communication skills with track record of working directly with senior leadership
• Self-motivated, able to work both autonomously and collaboratively with multi-functional teams, managing diverse and evolving priorities
• Experience with client research methodologies including design thinking, survey design and execution, and focus-group facilitation
• Strong relationship management skills – ability to partner with key stakeholders and functional areas across the organization
• Robust understanding of compliance and risk management – ability to identify potential risk exposure in product design to ensure adherence to Sun Life's compliance and risk management framework and tolerance
• Agent of change – ability to embrace, adapt, and drive change as required to ensure business objectives are met
• Bilingualism (French, English, both oral and written) is required for Quebec only for the frequent interactions with English and French-speaking colleagues or internal partners across Canada or worldwide.

Core Competencies

Demonstrates expertise in product development and client research methodologies, leveraging data-driven analysis to enhance client experiences and drive business outcomes. Strong communication and relationship management skills are essential for collaborating with cross-functional teams and presenting insights to senior leadership.

Highest-signal resume keywords

• Product Development
• Client Research Methodologies
• Data Analysis
• Project Management
• Bilingualism

ATS Optimization Keywords

Hard Skills

• Financial Performance Analysis
• Quantitative Skills
• Information Visualization
• Design Thinking
• Survey Design
• Focus-Group Facilitation
• Compliance Management
• Risk Management

Soft Skills

• Critical Thinking
• Problem-Solving
• Communication
• Relationship Management
• Self-Motivated

Industry Keywords

• Financial Services
• Canadian Retail Insurance
• Voice of the Client
• Voice of the Advisor
• Change Management