Manager Premises Strategy and Operations

Canada Life; Toronto; On-site; CAD 87,000 - 144,000; Full time

Benefits offered by this job

Education reimbursement

Learning programs

Health & dental benefits

Volunteer day

Pension plan

Share ownership program

Employee discounts

Job summary

Canada Life is seeking a Manager, Premises Strategy and Operations to support planning, management and evolution of our advisory office footprint nationwide. You will liaise between advisory teams, Corporate Properties and vendors to ensure effective premises operations and consistent experiences.

This role requires 7+ years in premises management or related fields, strong PM and budgeting skills, and excellent communication across executives and partners.

Qualifications

• 7+ years of experience in premises management, facilities management, operations, project coordination or related field.
• Post-secondary education in business, operations, facilities management, or equivalent.
• Strong PM, planning and organizational skills with ability to manage multiple priorities.
• Proven ability to build and maintain collaborative relationships across diverse stakeholders.
• Experience leading or supporting organizational change initiatives and communications.
• Strong analytical and problem-solving skills with practical business solutions.
• Financial acumen with budgeting, forecasting and expense management.
• Excellent communication and influencing skills with leaders, vendors and partners.
• Continuous improvement mindset focused on innovation and efficiency.

Responsibilities

• Manage day-to-day premises operations across ~50 advisory offices nationwide.
• Act as primary contact for facilities vendors and oversee performance.
• Partner on lease renewals, office refreshes, relocations and space planning.
• Support development and governance of nationally consistent premises policies.
• Lead planning, communications and change management for premises initiatives.
• Provide input into real estate decisions and workspace design.
• Collaborate with field leaders to identify efficiency opportunities and manage budgets.
• Monitor portfolio data to support strategic decisions.

Skills

Premises management

Facilities management

Project coordination

Budgeting & forecasting

Vendor management

Stakeholder engagement

Change management

Analytical thinking

Communication skills

Education

Post-secondary education in business/operations/facilities management

Tools

MS Office

Facility management software

Data analysis tools

Job description

Permanent Full Time

We are looking for a Manager, Premises Strategy and Operations to support the planning, management, and evolution of our advisory office footprint across Canada. In this role, you will act as the primary liaison between advisory teams, Corporate Properties, and third-party vendors to ensure effective premises operations, strategic space planning, and a consistent experience across our national office network.

What You Will Do

• Manage day-to-day premises operations and issue resolution across approximately 50 advisory offices nationwide
• Act as the primary business contact for facilities and premises vendors, including oversight of vendor performance and service delivery
• Partner with Corporate Properties on lease renewals, office refresh initiatives, relocations, closures, and space planning activities
• Support the development, implementation, and maintenance of nationally consistent premises policies, practices, and governance processes
• Lead planning, implementation, communications, and change management activities for premises-related initiatives
• Provide business input into real estate portfolio decisions, office design strategies, and evolving workspace requirements
• Collaborate with field leaders to identify opportunities for operational efficiencies and manage premises-related budgets and expenses
• Monitor office portfolio data, including capacity, lease commitments, costs, risks, and future space requirements, to support strategic decision-making

What You Will Bring

• 7+ years of experience in premises management, facilities management, operations, project coordination, business planning, or a related field
• Post-secondary education in business, operations, facilities management, or an equivalent combination of education and experience
• Strong project management, planning, and organizational skills with the ability to manage multiple priorities simultaneously
• Proven ability to build and maintain collaborative relationships across diverse stakeholder groups and cross-functional teams
• Experience leading or supporting organizational change initiatives and managing associated communications
• Strong analytical and problem-solving skills with the ability to develop practical, business-focused solutions
• Financial acumen with experience supporting budgets, forecasting, and expense management
• Excellent communication and influencing skills, with the ability to work effectively with leaders, vendors, and business partners at all levels
• Continuous improvement mindset with a focus on innovation, process optimization, and enhancing the advisor and customer experience

The base salary for this position is between $86,600 - $144,300 annually. This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc). If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you.

Career opportunities will be open a minimum of 5 business days from the date of posting, closing dates will vary depending on the search activity. All applications received will be reviewed on a rolling basis.

Grow with Canada Life

We’re united by a shared purpose: to improve the financial, physical and mental well‑being of Canadians. Our company is trusted by 1 in 3 Canadians and contributes to the strength of communities across the country.

We’re looking for people who live our values everyday: we step up, we do the right thing, and we deliver – for our customers, communities and each other. Are you someone who always strives to do the right thing, who steps up for themselves and others, and who delivers with impact? Then we want to hear from you!

What we offer:

We’re committed to supporting our employees through every stage of their career. Here’s what you can expect as a full-time or part-time permanent team member:

• Career Development: Opportunities for career advancement, access to industry-leading learning programs and up to$2,000 annually towards education reimbursement.
• Health & Wellness:Flexible health and dental benefits, plus a $5,000 mental health benefit to support your well‑being.
• Time Off:In addition to regular vacation and personal days, we support community involvement with a volunteer day.
• Financial Security:Company-matching pension plan,share ownership program and additionalinvestment options.
• Rewards and Recognition: Employee recognition programs, service milestone celebrations, employee discounts and more!
• Emphasis on Community: We provide a workplace where employees feel connected and supported through Employee Resource Groups (ERGs), mentorship programs, social clubs and events.

Learn more about Canada Life.

We’re committed to removing barriers and ensuring equal access to employment. Applicants requiring reasonable accommodation during the application process may contact [e-mail]. All information provided will be handled in accordance with applicable laws and Canada Life policies.

Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.