Manager, Pharmacy Services

Georgian Bay General Hospital; Midland; On-site; CAD 120,000 - 160,000; Full time

Job summary

Georgian Bay General Hospital (GBGH) seeks an experienced Manager of Pharmacy Services to provide operational leadership for medication management across the organization. You will lead pharmacists, technicians, and learners, ensuring safe, efficient, patient‑centred care aligned with regulatory standards and GBGH priorities.

The role emphasizes collaboration with physicians, nursing, and interdisciplinary teams to drive quality improvement, cost‑effective practices, and a culture of safety.

Qualifications

• Bachelor of Science in Pharmacy (PharmD preferred).
• Registered with the Ontario College of Pharmacists in good standing, Part A.
• Minimum five years of hospital pharmacy experience.
• Demonstrated leadership experience in a hospital or healthcare environment.
• Experience supporting quality improvement, accreditation processes, and/or medication safety initiatives.
• Strong knowledge of medication management systems, regulatory requirements, and best practices.
• Strong leadership, interpersonal, and team‑building skills.
• Excellent communication and collaboration abilities.
• Demonstrated analytical, problem‑solving, and decision‑making skills.
• Ability to manage competing priorities in a dynamic healthcare environment.
• Proficiency with Microsoft Office Suite.
• Commitment to GBGH Values and Purpose Statement.
• Exceptional operational, financial, and systems thinking.
• Strong data literacy—comfortable using metrics to drive decisions.
• Demonstrated success leading change and transformation.

Responsibilities

• Oversee daily operations of pharmacy services, ensuring safe, efficient, and patient‑centred medication management.
• Lead and support pharmacy staff, including pharmacists, technicians, and learners.
• Ensure appropriate staffing, scheduling, and coordination of departmental activities.
• Collaborate with clinical programs and support services to optimise medication use systems.
• Ensure compliance with Ontario College of Pharmacists standards, Accreditation Canada Medication Management Standards, and applicable legislation.
• Promote a culture of medication safety and continuous quality improvement.
• Support and participate in medication safety initiatives, incident review processes, and risk mitigation strategies.
• Monitor and evaluate pharmacy‑related quality indicators and support reporting processes.
• Identify opportunities to enhance medication management practices, workflows, and systems.
• Support implementation of quality improvement initiatives aligned with GBGH strategic priorities.
• Contribute to policy development, review, and implementation related to pharmacy and medication management.
• Build strong working relationships with physicians, nursing, and interdisciplinary teams to support patient care.
• Facilitate effective communication within the pharmacy team and across clinical programs.
• Participate on committees and working groups related to medication management and patient safety.
• Support budget planning and monitoring for pharmacy operations.
• Contribute to cost‑conscious decision‑making, including inventory management and product utilisation.
• Assist with procurement processes and vendor relationships as required.
• Foster a positive, collaborative work environment aligned with GBGH’s mission, vision, and values.
• Provide coaching, mentorship, and performance management for pharmacy staff.
• Support staff education, training, and professional development.

Skills

Leadership

Communication

Collaboration

Analytical thinking

Problem solving

Change management

Data literacy

Prioritization

Team building

Financial acumen

Education

PharmD preferred

Bachelor of Science in Pharmacy

Ontario College of Pharmacists registration

Tools

Microsoft Office Suite

Job description

Make Excellent Care Personal — and Move It Forward Faster

At Georgian Bay General Hospital (GBGH), our commitment to excellence sets us apart. We believe in making excellent care personal, and we are on a relentless journey to enhance the well‑being of both our staff and patients.

We are seeking a dynamic, experienced, and collaborative leader to join our team as Manager, Pharmacy Services, supporting high‑quality, patient‑centred medication management across the organization.

THE OPPORTUNITY

As a member of the leadership team, reporting to the Clinical Director, Diagnostics and Pharmacy, the Manager, Pharmacy Services is responsible for the operational leadership, coordination, and continuous improvement of pharmacy services at GBGH.

This opportunity has become available due to the upcoming retirement of a long‑standing and respected Pharmacy leader. The successful candidate will have the opportunity to build on a strong foundation while bringing their own leadership, ideas, and energy to the future of pharmacy services at GBGH.

The Manager provides day‑to‑day leadership of pharmacy operations, ensuring safe, effective, and efficient medication management practices that align with regulatory standards, Accreditation Canada requirements, and organisational priorities.

This role works closely with physicians, nursing, clinical leaders, and interdisciplinary teams to support excellent patient care, drive quality improvement initiatives, and maintain a culture of safety, collaboration, and accountability.

WHAT YOU’LL BE ACCOUNTABLE FOR

Operational Leadership & Service Delivery

• Oversee the daily operations of pharmacy services, ensuring safe, efficient, and patient‑centred medication management
• Lead and support pharmacy staff, including pharmacists, technicians, and learners
• Ensure appropriate staffing, scheduling, and coordination of departmental activities
• Collaborate with clinical programs and support services to optimise medication use systems

Quality, Safety & Compliance

• Ensure compliance with Ontario College of Pharmacists standards, Accreditation Canada Medication Management Standards, and applicable legislation
• Promote a culture of medication safety and continuous quality improvement
• Support and participate in medication safety initiatives, incident review processes, and risk mitigation strategies
• Monitor and evaluate pharmacy‑related quality indicators and support reporting processes

Program Development & Improvement

• Identify opportunities to enhance medication management practices, workflows, and systems
• Support implementation of quality improvement initiatives aligned with GBGH strategic priorities
• Contribute to policy development, review, and implementation related to pharmacy and medication management
• Build strong working relationships with physicians, nursing, and interdisciplinary teams to support patient care
• Facilitate effective communication within the pharmacy team and across clinical programs
• Participate on committees and working groups related to medication management and patient safety
• Support budget planning and monitoring for pharmacy operations
• Contribute to cost‑conscious decision‑making, including inventory management and product utilisation
• Assist with procurement processes and vendor relationships as required

Human Resources & Team Development

• Foster a positive, collaborative work environment aligned with GBGH’s mission, vision, and values
• Provide coaching, mentorship, and performance management for pharmacy staff
• Support staff education, training, and professional development

WHAT YOU BRING

We are looking for a patient‑and team‑focused leader who combines thoughtful planning with a strong drive for action. You ensure safe, efficient medication‑use practices within a hospital setting, value consistent processes, and collaborate effectively with interdisciplinary care teams to support high‑quality patient care. You translate fiscal and operational priorities into day‑to‑day practice and exercise sound judgement in managing workload, regulatory compliance, and a safe, effective medication‑use system.

Leading with kindness, integrity, and accountability, you support and develop your team, promote a culture of safety and continuous improvement, and recognise the contributions of others to build a collaborative, high‑performing pharmacy team.

Experience & Credentials

• Bachelor of Science in Pharmacy (PharmD preferred)
• Registered and in good standing with the Ontario College of Pharmacists, Part A
• Minimum five (5) years of hospital pharmacy experience
• Demonstrated leadership experience in a hospital or healthcare environment
• Experience supporting quality improvement, accreditation processes, and/or medication safety initiatives
• Strong knowledge of medication management systems, regulatory requirements, and best practices
• Strong leadership, interpersonal, and team‑building skills
• Excellent communication and collaboration abilities
• Demonstrated analytical, problem‑solving, and decision‑making skills
• Ability to manage competing priorities in a dynamic healthcare environment
• Proficiency with Microsoft Office Suite
• Commitment to GBGH Values and Purpose Statement
• Exceptional operational, financial, and systems thinking
• Strong data literacy—comfortable using metrics to drive decisions
• Demonstrated success leading change and transformation

Why GBGH

This is a place where You and your work will be visible, valued, and impactful.

At GBGH, you will:

• Lead in an environment that embraces change and innovation
• Work alongside leaders and teams committed to collaboration, a positive culture, and doing better together
• Help shape solutions to real system challenges—not just manage them
• Be part of a culture grounded in “Making Excellent Care Personal”

Discover a rewarding career at GBGH, a dynamic 113‑bed facility nested in the heart of Midland, Ontario. Our dedicated team serves a diverse catchment area, including Midland, Penetanguishene, Township of Tiny, Township of Tay, Christian Island, Georgian Bay Township, and Springwater Township. With a population base of 55,000, surging to over 150,000 during the peak season, GBGH stands as an anchor of our vibrant community.

With an annual budget of approximately $90 million, a robust staff of over 800 professionals, and a network of over 150 professional staff, GBGH is a vital healthcare hub. Our services span acute care, rehabilitation, complex continuing care, and Level 3 intensive care unit, with exciting plans on the horizon. We are in the early stages of expanding our capabilities, including a 40,000 sq ft expansion off our emergency department to offer comprehensive mental health services and planning for a new state‑of‑the‑art hospital facility at our current site. Explore the latest developments and initiatives at GBGH by visiting our website: gbgh.on.ca.

Health, Safety & Work-Life Balance

Join us in a culture where your well‑being is a top priority. Health and safety are of utmost importance at GBGH. We're dedicated to providing a safe workplace and encourage active participation from all team members.

Hours of work are 08:00 - 16:00. At GBGH, we prioritise work‑life balance, valuing our employees' well‑being. Where possible can provide flexibility in working hours to accommodate a variety of schedules and support individual life commitments.

We thank all applicants for their interest in this opportunity, but please note that only those candidates selected for an interview will be contacted. Selection will be based on skill, ability, experience, and qualifications. The Hospital reserves the right to conduct a formal interview or other applicable testing where required.

GBGH is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (‘AODA’). If you require accommodation for disability during any stage of the recruitment process, please advise the Human Resources Department. We encourage all qualified individuals to apply including visible minorities, Indigenous peoples, persons with disabilities, LGBTQ2s+ persons, and anyone else who will contribute to a diverse workplace.

This employer uses artificial intelligence technology to assist in screening, assessing, or selecting applicants for this position. Recruiters review all results.