Manager, Organizational Change Management & AI Adoption

Avanade; Toronto; Hybrid; CAD 134,000 - 160,000; Full time

Job summary

Avanade is seeking a Manager in Organizational Change Management (OCM) to lead clients through large-scale transformations, including AI and Copilot adoption. You will partner with executives and teams to develop and execute change strategies that drive adoption and value realization.

With 7+ years in OCM and 2+ years in consulting, you will shape change interventions, governance, and training programs while mentoring peers and collaborating across Avanade’s Advisory, Data & AI, Modern

Qualifications

• 7+ years leading organizational change management initiatives.
• 2+ years experience in consulting.
• Experience supporting enterprise digital transformations or technology implementations.
• Strong understanding of change management frameworks and methodologies.
• Experience designing stakeholder engagement, communications, training, and adoption strategies.
• Executive presence with ability to influence senior stakeholders.
• Workshop facilitation and presentation skills.
• Experience working in consulting environments.
• Strong analytical, problem-solving, and relationship-building capabilities.
• Business French reading/writing/speaking preferred.

Responsibilities

• Lead organizational change initiatives for large-scale transformations.
• Drive AI and Copilot adoption within client programs.
• Engage and influence executives and stakeholders to align objectives.
• Design and oversee learning and adoption programs with measurable KPIs.
• Grow the advisory practice through proposals, thought leadership and mentorship.
• Collaborate with Avanade’s Advisory, Data & AI, Modern Workplace and Industry teams.

Skills

Change management

Consulting

Executive presence

Facilitation

Analytical thinking

Stakeholder engagement

French language

Education

Bachelor's degree

MBA preferred

Job description

This is a hybrid consulting role with travel to client sites of up to 75%. Candidates must be authorized to work in the applicable country without current or future sponsorship requirements.

About Us

At Avanade, we help organizations realize the full value of their technology investments by ensuring people adopt, embrace, and thrive through change. As a Manager in our Organizational Change Management (OCM) practice, you will lead clients through complex business, digital, data, and AI transformations. This role sits at the intersection of business transformation, employee experience, and emerging technologies. You will partner with executives, business leaders, technology teams, and end users to develop and execute change strategies that accelerate adoption, drive value realization, and deliver lasting business outcomes. You will play a key role in helping clients successfully implement transformative initiatives, including AI and Microsoft Copilot adoption, data and analytics modernization, operating model transformations, and enterprise technology programs.

What You'll Do

Lead organizational change initiatives

• Develop and execute comprehensive change management strategies and plans for large-scale business and technology transformations.
• Conduct stakeholder assessments, change impact analyses, readiness assessments, and risk evaluations.
• Define and implement change interventions to address organizational challenges and accelerate adoption.
• Establish governance structures and change networks to support transformation objectives.

Drive AI and Copilot adoption

• Lead organizational readiness and adoption initiatives for AI and GenAI programs, including Microsoft 365 Copilot.
• Partner with client leadership teams to define adoption strategies, success measures, and value realization approaches.
• Facilitate workshops that identify AI opportunities, use cases, and change implications for employees and leaders.
• Design scalable approaches to sustain AI-enabled ways of working.

Engage and influence stakeholders

• Build trusted relationships with executive sponsors and senior business leaders.
• Develop executive communication strategies and stakeholder engagement plans.
• Facilitate leadership workshops, steering committees, and decision-making sessions.
• Help sell new work through quality engagement delivery and client conversations.
• Align diverse stakeholder groups around transformation objectives and expected outcomes.

Design learning and adoption programs

• Create and oversee training, communications, and adoption activities.
• Collaborate with learning teams to build scalable learning journeys and enablement programs.
• Measure adoption effectiveness through defined KPIs, usage analytics, and business outcomes.
• Continuously refine programs based on employee feedback and adoption insights.

Grow the practice

• Support business development activities including proposals, solutioning, and client presentations.
• Contribute to thought leadership and development of Advisory offerings.
• Mentor team members and help build OCM and AI adoption capabilities across the practice.
• Collaborate across Avanade's Advisory, Data & AI, Modern Workplace, and Industry teams.

Qualifications

What You'll Bring

• 7+ years of experience leading organizational change management initiatives.
• 2+ years experience in consulting.
• Experience supporting enterprise digital transformations, technology implementations, or business transformation programs.
• Strong understanding of change management frameworks and methodologies.
• Experience designing stakeholder engagement, communications, training, and adoption strategies.
• Executive presence with the ability to influence senior stakeholders.
• Workshop facilitation and presentation skills.
• Experience working in consulting environments.
• Strong analytical, problem-solving, and relationship-building capabilities.
• Strongly Preferred: Ability to read/write/speak business French

Preferred Experience

• AI, Generative AI, or Microsoft Copilot adoption programs.
• Data and analytics transformation initiatives.
• Operating model design and organizational transformation.
• Responsible AI, governance, and change enablement.
• Experience leading geographically dispersed or cross-functional teams.

Certifications and education

Preferred Qualifications Include

• Prosci Change Management Certification
• Certified Scrum Master (or equivalent Agile certification)
• Design Thinking facilitation credentials
• Bachelor's degree required
• MBA or related graduate degree preferred

Compensation at Avanade varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Avanade provides a reasonable range of compensation, based on full-time employment, for roles that may be hired as set forth below. The base pay range shown below is intended as a guideline to reflect the majority of offers for this role. It does not represent a maximum limit — in some cases, actual compensation may exceed the range where appropriate.

Role Location Annual Salary Range

British Columbia/Ontario $134,400 to $159,600