Manager Operations - Internal-External

Shared Health-Soins Communs; Winnipeg; On-site; CAD 80,000 - 110,000; Full time

Job summary

Shared Health in Winnipeg is seeking an experienced manager to lead the Traffic division within Supply & Distribution Centre. The role covers daily operations, scheduling, supervision of Traffic Services staff, and ensuring timely movement of stock, linen, and medical goods.

You will monitor performance indicators, implement service improvements with the Director, and ensure compliance with safety and regulatory requirements while maintaining strong internal and external relationships.

Qualifications

• Bachelor’s degree or diploma in a related field with experience in supply chain.
• Minimum three years in a management role within supply chain.
• Knowledge of materiel management systems and distribution methods.

Responsibilities

• Oversee day-to-day operations of the Traffic division in Supply and Distribution.
• Schedule staff and supervise Traffic Services personnel for stock movements.
• Maintain records and monitor KPIs, ensuring quality service for internal/external customers.
• Plan service changes and improvements with the Director Shared Health Supply & Distribution.

Skills

Leadership

Supervision

Scheduling

Problem-solving

Financial management

Communication

Education

Bachelor's degree in Commerce

Supply Chain Management

Industrial Engineering

Business Management

Tools

SAP

Microsoft Office

Job description

Requisition ID: 408613

Position Number: 20038168

Posting End Date: August 22, 2026

City: Winnipeg

Employer: Shared Health

Site: Health Sciences Centre - HSC Material Handling MH106 - 59 Pearl

Department / Unit: Supply & Distribution Centre

Job Stream: Non-Clinical

Union: Non Union

Anticipated Start Date - End Date: ASAP - Indefinite

Reason for Term: Other Leave

FTE: 1.00

Anticipated Shift: Days

Work Arrangement: In Person

Daily Hours Worked: 7.75

Annual Base Hours: 2015

Shared Health leads the planning and coordinates the integration of patient-centered clinical and preventive health services across Manitoba. The organization also delivers some province-wide health services and supports centralized administrative and business functions for Manitoba health organizations.

Position Overview

Under the general direction of the Director Shared Health Supply & Distribution, the incumbent is responsible for the day-to-day operations of the Traffic division of Supply and Distribution. Maintains scheduling and provides supervision and instruction to the Traffic Services employees engaged in material transport including bulk movement of stock/nonstock goods, linen, chemicals/gases, waste removal/disposal, meeting setups, removal/disposal of sharps, and office moves within the complex. Ensures a high-quality service is provided to the HSC and external customers.

Ensures that established policies and procedures are adhered to and maintains accurate records on key performance indicators relative to the measurement of service provided, utilization and productivity.

Plans and implements changes and service enhancements with the Director Shared Health Supply & Distribution Services.

Experience

• Minimum three years recent related Supply Chain Management experience at a management level.
• Five years' experience with or in Supply Chain Related organization or department.
• Must be knowledgeable of materiel management systems and procedures, transportation equipment, traffic management procedures and control and distribution methods.
• Must have, or be able to acquire within a reasonable period of time, a thorough knowledge of occupational hazards and safety precautions and regulations applicable to the area of supervision.
• Demonstrated leadership, organizational, interpersonal, communication and problem-solving skills required.
• Financial experience including preparing capital and operating budgets required.

Education (Degree/Diploma/Certificate)

• Bachelor's degree or Diploma in Commerce, Supply Chain Management, Industrial Engineering, Business Management, Transport or Logistics related field.

SPECIAL TRAINING

• Experience of ERP systems (SAP), Healthcare Supply Chain Management would an asset.
• Ability to manage logistics of all aspects of supply chain, from cross-dock, receiving, warehouse, the last mile delivery/shipment of medical products.
• Understanding of accounting or finance, human resources and union relationships and collective agreements would be highly desired.
• Knowledge for Six Sigma Lean Processes would consider as an asset.
• Awareness of upcoming and disruptive technologies to increase the service and achieve efficiencies is necessary.
• Must be able to comprehend legal documents; i.e. BOL, Manifests, Material data/safety sheets.
• Strong communication skills and the desire to build lasting relationships with people all over the site, region, province, nationally and internationally.
• Demonstrated proficiency in the use of Microsoft Office (Word, Excel and Outlook) required.
• Must complete recognized Workplace Hazardous Materials Information System (WHMIS) training and participate in relevant seminars and on the job training on the electronic Material Management system.

Certification/Licensure/Registration

• Upon the commencement of the job must be able to obtain certificate on hazardous waste handling and Transport; Trainer's Certificate of Operation for tow tractors and power jacks under probationary period.

Qualifications And Skills

• Preference will be given to those applicants competent in an Indigenous language and/or knowledge in Indigenous customs, traditions and values.
• As Supply and Distribution Services is a custodian of the Health Sciences Centre's (HSC) goods, it is critical that the individual brings with them the qualities of honesty, integrity and accountability.
• Ability for being a department ambassador and consensus builder while in site/regional/Provincial meetings.
• Openness take on challenging tasks, and improve customer experience by simplification
• Excellent interpersonal skills.
• Ability to lead groups in an efficient and goal-oriented manner
• Ability to self-motivate and function in a team-oriented environment at a high level.
• Ability to apply strategic view, evolve with technology, and creative problem solving in ever evolving department.
• Ability to multi-task and manage effectively in a high demand environment.
• Ability to communicate effectively, both orally and in writing, with all levels of staff. Selects the best method of communication for the situation.
• Effective presentation skills.
• High level of accuracy.
• Leadership, collaboration and public speaking skills.
• Ability to organize workload and work methods in order to determine priorities and meet deadlines.
• Ability to adapt to stressful situations.
• Strong commitment to quality and customer focused service.
• Demonstrated ability to work independently with little or no supervision.
• Ability to keep up-to-date, accurate, and legible records.
• Demonstrated ability to plan and implement service changes/enhancements.
• Must remain professionally and technically current in the field.
• The individual is responsible to ensure all work performed in their area of responsibility is conducted in a manner consistent with Provincial Workplace Health and Safety guidelines.

Physical Requirements

• Manual dexterity.
• Ability to carry out the duties of the frontline staff as required.
• May entail long periods of standing and walking.
• Periodically requires pushing, reaching, pulling, bending, and lifting of heavy items or movement of carts.

This term position may end earlier as outlined in your employee handbook.

This position requires a current satisfactory Criminal Records Check (including Vulnerable Sector Search), Child Abuse Registry Check and Adult Abuse Registry Check as conditions of employment. The successful candidate will be responsible for any service charges incurred. A security check is considered current if it was obtained no more than six (6) months prior to the start of employment.

Please note that an employee is not permitted to hold two or more positions in Shared Health that combine to equal more than 1.0 FTE.

Shared Health values and supports employment equity and workplace diversity and encourages all qualified individuals to apply. We thank all applicants but only those selected for an interview will be contacted.

We welcome applications from people with disabilities. Accommodations are available upon request during the assessment and selection process.

Manitoba healthcare employers, in partnership with the Indigenous community, are committed to increasing the representation of Indigenous People within all levels of our workforce. Indigenous applicants are encouraged to apply and to voluntarily self-identify as being of Indigenous descent in their cover letter/application.