Manager, Operations III - Nights

WALMART CANADA; Eastern Ontario; On-site; CAD 74,000 - 93,000; Full time

Job summary

Walmart Canada in Cornwall, ON is seeking a Distribution Centre Operations Manager to direct a team of Team Leaders and oversee receiving, order-filling and shipping. You will implement SOPs, train staff, monitor KPIs and budgets, and drive improvements with HR collaboration to meet quality, productivity and delivery targets.

Responsibilities include planning daily operations, supervising staff, and ensuring safety and cost-efficiency.

Qualifications

• Experience leading distribution center operations
• Strong people management and coaching skills
• Knowledge of SOP development and process improvement

Responsibilities

• Plans and monitors daily DC operations to be productive, safe, and cost-efficient.
• Establishes area SOPs and ensures staff training on execution.
• Directs Team Leaders to meet department objectives and KPIs.
• Monitors productivity and KPI reports; creates action plans for underperformance.
• Collaborates with HR to address employee performance per policy.
• Reviews budget and staffing to align with forecasts and optimize cost.
• Participates in planning meetings with Area Managers to drive cross-DC improvements.
• Recommends process improvements to increase efficiency and working conditions.

Job description

Position Summary

This position is responsible for directing a group of Team Leaders in the fulfillment of daily Distribution Centre (DC) operations. Develops, communicates, and ensures the effective implementation of operational procedures in the following areas: receiving, order-filling and shipping. Oversees all daily work activities to ensure customer quality, productivity, service and delivery commitments are met.

What you'll do...

1. Plans and monitors the daily basis Operations to ensure they are carried out in a productive, safe, and cost-efficient manner. Reviews all associated reports, and documentation for accuracy and consistency.
2. Establishes area-specific standard operating procedures (SOPs) and processes and ensures department employees are adequately trained in their proper execution.
3. Sets and communicates departmental objectives. Provides direction, support, and coaching to Team Leaders in the fulfillment of their responsibilities and the accomplishment of objectives.
4. Monitors and analyzes the daily productivity report (TPR), the key performance indicators (KPIs), and employee productivity reports. Devises action plans as appropriate to address any areas of substandard performance.
5. Works closely with on-site Human Resources department to address employee performance issues in accordance with policies.
6. Reviews and audits current budget expenditures for cost savings or efficiency opportunities. Reviews staffing schedules and allocation of resources to ensure levels are consistent with budget forecasts.
7. Attends and/or conducts planning meetings, taskforces, and workgroups with other Area Managers/other DCs to review common issues and identify opportunities for improvement. Facilitates a variety of departmental and operational meetings to ensure open two-way communication.
8. Makes recommendations for process improvements in operational procedures, productivity standards, staff planning and allocation, working conditions and use of equipment in order to increase efficiency of department.

The pay range for this position is $74,400.00 - $93,000.00. Pay will be determined based on relevant experience.

L’échelle salariale pour ce poste est de 74,400.00 à 93,000.00. La rémunération sera déterminée en fonction de l’expérience pertinente.

Minimum Qualifications

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 18 or older

Preferred Qualifications

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

1501 INDUSTRIAL PK DR, CORNWALL, ON K6H 7M4, Canada

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