Manager, Operations

Syncreon; Vaughan; On-site; CAD 110,000 - 125,000; Full time

Job summary

DP World is seeking an Operations Manager in Vaughan, Ontario to lead daily logistics activities, optimize scheduling, and enhance productivity across the operation. You will coordinate with customers, implement contingency plans, and drive continuous improvement while guiding Warehouse Managers and teams to uphold high standards.

The role emphasizes analytical decision-making, effective communication, and hands-on leadership in a fast-paced environment within a global trade-focused company.

Qualifications

• Bachelor’s degree in business, engineering, or related field is preferred.
• Progressive experience in operational and plant management duties, preferably in automotive or logistics.
• Ability to read, analyze, and interpret complex documents and present to top management.
• Strong writing and presentation skills for complex topics, with ability to persuade.

Responsibilities

• Manage daily activities of a logistics operation to maximize scheduling and delivery of commodities.
• Interface with customer to ensure smooth coordination of scheduling and schedule adherence.
• Enact contingency plans and escalate issues to local and senior management.
• Review performance against targets and take corrective measures when needed.
• Provide effective leadership to Warehouse Managers and teams, enforcing standards.

Skills

Operations management

Logistics coordination

Staffing management

Analytical thinking

Education

Bachelor’s degree in business/engineering/related field

Tools

Microsoft Office Suite

Job description

Are you a dynamic leader with a passion for optimizing processes and maximizing efficiency?Do you thrive in fast-paced environments and excel at driving operational excellence? If so, we have an exciting opportunity for you to join our team as an Operations Manager. In this role, you will play a key part in streamlining operations, enhancing productivity, and ensuring the smooth functioning of our organization.

About the Role

How you will contribute

• Manage the daily activities of a logistics operation to maximize scheduling and delivery of commodities to the customer.
• Interface with customer to ensure smooth -coordination of scheduling and maximization of schedule adherence; provides input on local conditions, identifies needs and receives direction on real-time staffing increases or decreases.
• Enact contingency plans as needed; elevate and direct activities during system problems, disasters, etc.; identify potential problems, troubleshoot, elevate issues to local and senior management, and participate in post-mortem analysis of problems providing input for future process improvements.
• Review ongoing performance results to targets. Take corrective measures with authorization, elevate as needed
• Responsible for providing effective leadership to the Warehouse Managers and/or team, enforcing company standards, act as a role model.
• Other duties as assigned.

Your Key Qualifications

• Bachelor’s degree in business, engineering, or related field preferred.
• Progressive experience performing professional level operational and plant management duties; preferably in automotive or logistics industry.
• Ability to read, analyze, and interpret complex documents. Ability to respond effectively to sensitive inquiries or complaints. Ability to write documentsusing original or innovative techniques or style. Ability to make effective and persuasive presentations on controversial or complex topics to top management and customer.
• Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
• Proficient personal computer skills including electronic mail, record keeping, routine database activity, word processing, spreadsheet, graphics, etc.

Compensation

DP World offers exciting and challenging roles within a growing international organization. We strive to hire and develop the right people, locally and globally, stimulating personal growth and self-development within an informal atmosphere. We offer a market competitive compensation package.

Pay Range - 110K to 125K

About DP World

Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world’s trade flow better, changing what’s possible for the customers and communities we serve globally.

With a dedicated, diverse and professional team of more than 111,000 employees from 159 nationalities, spanning 77 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that’s fit for the future.

We’re rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades.

What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we’re at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimising disruptions from the factory floor to the customer’s door.

DP World is on a mission to transcend boundaries and bridge the gap between allnations and cultures– not just in what we do but also in how we behave.

We arededicated to creating a culture where everyone feels respected, supported, andempowered to reach their full potential. We believe that embracing inclusion anddiversity, drives innovation and growth and helps us connect people, businesses, andsocieties. Free minds and different perspectives are changing our world, and together we canchange what’s possible.

The DP World family comprises of syncreon, Imperial and P&O.

WE MAKE TRADE FLOW

TO CHANGE WHAT'S POSSIBLE FOR EVERYONE.