Manager - Operations

Wesco; Edmonton; On-site; CAD 90,000 - 130,000; Full time

Benefits offered by this job

Discounts on travel

Discounts on vehicles

Entertainment and shopping discounts

Health & dental plan

Job summary

EECOL seeks a Manager – Operations in Edmonton to lead a diverse team including Operations Associates, Drivers and Administrative Coordinators. You will ensure on-time order fulfillment, shipping, receiving, inventory and KPI-driven service quality, while coordinating with Sales and Finance to meet business goals.

From day one, you’ll train and coach staff, maintain a safe and inclusive workplace, and drive continuous improvement using LEAN methodologies. A strong customer focus is essential.

Qualifications

• High School Diploma or Equivalent; Bachelor’s Degree preferred.
• 5+ years’ operations experience, distribution center facilities preferred.
• Experience managing a group or team of individual contributors and/or indirectly supervising support staff.
• Knowledge of Microsoft applications (Excel, Word, Teams, Power Point).
• Ability to effectively communicate in group and individual settings.
• Capable of handling multiple priorities with a high sense of urgency.
• Ability to travel 0-25% of the time.

Responsibilities

• Manages all aspects of the location to include accurate on time order fulfillment and shipping, on time receiving, manage working capital, inventory and quality management systems.
• Management responsibility of a location that could include multiple warehouse management systems and/or multifaceted customer value added services.
• Maintains a safe, secure and inclusive workplace.
• Manages, coaches, mentors, hires and trains employees. This also includes performance management.
• Ensures compliance with policies, procedures, and audit standards (e.g. internal controls, ISO 9000).
• Manages expense-based profit and loss statement (P&L) to plan.
• Drives efficiencies within the facility using LEAN methodologies.
• Maintains facility tour-ready standards.
• Ensures preventative maintenance of the facility and all equipment (e.g. material handling equipment, wire cutting machines, racking systems, warehouse infrastructure).
• Matches facility capacities to customer/sales professionals’ expectations. Works with sales professionals and leadership to ensure alignment with market strategy and accurately set customer expectations.
• Works with other support departments such as Accounts Payable, Accounts Receivable, Human Resources and Finance.
• Actively engaged in developing annual budgets for the facility.

Skills

Operations leadership

Team leadership

Communication

Prioritization

Travel readiness

Education

Bachelor's degree

High School Diploma or Equivalent

Tools

Microsoft Excel

Microsoft Word

Microsoft PowerPoint

Microsoft Teams

Job description

Why You’ll Love EECOL

When you join EECOL, you become part of a global leader in business-to-business distribution, logistics services and supply chain management solutions. We take pride in having an inclusive and family-like work environment. We provide a compensation package that offers competitive wages, flexible hours, excellent benefits, and a career you can be proud of. There are endless opportunities with our promote-within culture!

What’s in it for You

• Permanent, full-time positions, Monday through Friday. Weekends and evenings are for friends, family, and fun, not work!
• Enjoy regular salary reviews and incentive opportunities.
• EECOL is not just a job, but a company where you can learn, develop, and build your career! All training provided.
• A benefits package designed with your total well-being in mind including generous paid time off, comprehensive insurance options for you and your family, generous flex benefits, health & dental plan, life insurance, vision care, education assistance and a retirement savings plan including Pension, RRSP and TFSA opportunities to save for the future!
• Enjoy a wide variety of perks including discounts on travel, vehicles, entertainment, shopping and much more.

As the Manager – Operations, you will manage multiple priorities in a customer-centered environment. You will lead a diverse group of team members, which can include Operations Associates, Drivers and Administrative Coordinators. You will interact with other internal departments such as Sales in addition to external customer support and interactions. You will provide exceptional customer service through order fulfilment and problem resolution. You will oversee key performance indicators (KPIs) to maintain and improve service quality.

Responsibilities:

• Manages all aspects of the location to include accurate on time order fulfillment and shipping, on time receiving, manage working capital (as it relates to Operations), inventory and quality management systems.
• Management responsibility of a location that could include multiple warehouse management systems and/or multifaceted customer value added services.
• Maintains a safe, secure and inclusive workplace.
• Manages, coaches, mentors, hires and trains employees. This also includes performance management.
• Ensures compliance with policies, procedures, and audit standards (e.g. internal controls, ISO 9000).
• Manages expense-based profit and loss statement (P&L) to plan.
• Drives efficiencies within the facility using LEAN methodologies.
• Maintains facility tour-ready standards.
• Ensures preventative maintenance of the facility and all equipment (e.g. material handling equipment, wire cutting machines, racking systems, warehouse infrastructure).
• Matches facility capacities to customer/sales professionals’ expectations. Works with sales professionals and leadership to ensure alignment with market strategy and accurately set customer expectations.
• Works with other support departments such as Accounts Payable, Accounts Receivable, Human Resources and Finance.
• Actively engaged in developing annual budgets for the facility.

Qualifications:

• High School Diploma or Equivalent required; Bachelor’s Degree preferred
• 5+ years’ operations experience, specifically in distribution center facilities preferred
• Experience managing a group or team of individual contributors and/or indirectly supervises support staff
• Knowledge of Microsoft applications (e.g. Excel, Word, Teams, Power Point)
• Ability to effectively communicate in both group and individual settings
• Capable of handling multiple priorities with a high sense of urgency
• Ability to travel 0-25% of the time

Working Environment:

Work is generally performed in a warehouse environment. The noise level is moderately quiet. Generally well ventilated and well lighted. Warehouse employees may be exposed to all kinds of weather and may be required to wear protective clothing. Operates heavy equipment. Strict safety regulations may be required.

This amount is what we reasonably believe we will pay for the position; however, offer amounts may vary based on factors such as geographic location, relevant education, experience, qualifications, skills, shift, or any collective bargaining agreements. For eligible positions, compensation may include participation in a bonus or sales incentive plan,subject to the terms and conditions of the applicable plan documents. For certain sales roles, EECOL also offers a commission structure that provides additional compensation based on sales results, as defined by the applicable commission plan.

In addition, EECOL offers abenefits program for eligible employees, which may include paid time off, medical, dental, and vision coverage, and retirement savings plans. Additional details about benefits are available here.