Manager of Studios

Community Living Society (CLS); New Westminster; On-site; CAD 71,000 - 95,000; Full time

Job summary

Community Living Society (CLS) in New Westminster is seeking a creative Manager of Studios to lead the CLS Studio 73 and Potteryworks operations. You will supervise staff and artists, develop processes, and ensure a supportive, inclusive environment while coordinating admin, scheduling and revenue-related tasks.

You will work closely with families, partners and the administration team to meet individual goals, support artists, and maintain safe, well-organized studios and retail operations.

Qualifications

• Two years of supervisory or team-lead experience.
• Strong computer and administrative skills.
• Significant knowledge of Person Centered Active Supports concepts and approaches.
• Class 5 driver’s license.
• Access to a vehicle.
• First Aid and CPR Certification.
• Clear criminal record (paid by CLS).
• Clean driver’s abstract.

Responsibilities

• Develop and implement streamlined processes for day-to-day operations, administrative functions, and staffing requirements.
• Work with artists, families, employees and support networks to understand individual goals and support needs.
• Support artists to develop skills and participate in creating, displaying, and selling artwork.
• Recruitment, onboarding, scheduling, team communication and performance management.
• Ensure timely communication with Administration about emails, timecards, budgeting, reporting and privacy standards.
• Maintain studio location, equipment, materials, artwork and inventory in good repair.
• Oversee customer service, merchandising, POS transactions, inventory processes and community events.
• Provide Finance with revenue information, artist payments and month-end reporting.

Skills

Supervisory experience

POS familiarity

Computer skills

Person Centered Active Supports

Driver’s license

Access to a vehicle

First Aid and CPR

Tools

Square

Point-of-sale system

Job description

About Us

The Community Living Society (CLS) is an innovative non-profit organization which since 1978 has been dedicated to supporting adults with intellectual and developmental disabilities so that they can live full, productive and meaningful lives. We are leaders in providing quality Person Centered support through our residential, individualized and community based supports so that people can reach their greatest potential. We have over 500 employees and work with over 400 individuals throughout the Lower Mainland.

About The Opportunity

We are actively seeking an innovative, energetic and creative Manager of Studios. Reporting to a Director of Programs, the Manager will be accountable to support Studio employees and artists in creating and participating in a meaningful and inclusive community-based studio environment. Working closely with employees, artists, families, community partners, customers, and other stakeholders, the Manager will help ensure that the individual needs and goals of supported artists are met while maintaining effective studio and retail operations. This role primarily administrative; direct supports may be required from time-to-time.

Managers are considered to be part of the CLS leadership team. This position is accountable to actively work with the Administration team including other Director(s), as assigned.

General Duties

• Develop and implement streamlined processes for day-to-day operations, administrative functions, and staffing requirements.
• Work with artists, families, employees and support networks to understand individual goals, strengths, preferences, and support needs.
• Actively support artists to develop their skills and participate in creating, displaying, and selling their artwork.
• Be accountable for recruitment, onboarding, scheduling, team communication and performance management.
• Maintain timely and accurate communication with the Administration Centre regarding general administration, emails, timecard submissions, budgeting, accountabilities, confidentiality and privacy standards, reporting and documentation requirements.
• Ensure the Studio location, equipment, materials, artwork and inventory are clean, safe, organized and maintained in good repair (i.e., equipment, furniture, maintenance, repairs, inspections, and renovations).
• Work within established guidelines to ensure scheduling requirements are met, including the effective and appropriate use of casual employees.
• Oversee customer service, merchandising, point-of-sale transactions, inventory processes, and community events.
• Provide the Finance department with timely information for revenue recording, artist payments, month-end processes, and reporting,
• Work collaboratively with the Director of Programs, the Administration Centre, the Finance department, and the Studio team.

About You

Your experience in providing positive, consistent and empowering support to adults with developmental disabilities coupled with your inspirational leadership style will enable you to flourish in this role. You are known for supporting individuals in achieving their chosen goals and experiencing success in their lives by providing skills and opportunities to develop and build their social / friend network, participate in their community, take part in local activities, obtain volunteer or paid employment and learn skills associated with daily living. As an organized and resourceful professional, you are capable to creative problem solving in an efficient manner.

Required

Through a welcoming and enabling approach, you are capable of developing a flourishing, supportive, open work environment for all staff, individuals and networks. You will be an exemplary role-model of Person Centered Active Supports to employees, families and the wider community, through all your interactions with the individuals you support, using new approaches and techniques. You possess the following skills or meet the following requirements:

• Minimum two years of supervisory or team-lead experience
• Strong computer and administrative skills
• Significant knowledge and demonstrated excellence in Person Centered Active Supports concepts and approaches
• Class 5 driver’s license
• Access to a vehicle
• First Aid and CPR Certificate
• Clear criminal record (paid by CLS)
• Clean driver’s abstract

Assets

• Counselling and coaching skills
• Crisis prevention and intervention skills
• Health care and mental health knowledge
• Nonviolent Crisis Intervention Training
• Mandt System®
• Experience using a point-of-sale system and processing cash, electronic payments, refunds, discounts, and reconciliations; experience with Square is an asset.

Our Commitment to You

We Make Significant Investments In Our People, Which Is Why We Take Great Care To Hire Those Who We Believe Will Thrive At CLS. Our Progressive And Unique Culture Sets Us Apart And Provides

• Various internal leadership and development opportunities
• Engaging and relevant training opportunities
• Meaningful rewards and recognition

Hours

Based on a 35 hour work week – schedule to be determined with the Director

Additional Information

Rotating on-call manager for weekend coverage once every 2 months and evening emergency calls (seldom)

Locations

Studio 73 & Potteryworks

Salary

$83,000 per year

We at Community Living Society celebrate and embrace diversity as an integral part of our organization. As an equal opportunity employer, we strive to be an inclusive, equitable and accessible environment for both our employees and supported individuals alike, ensuring everyone feels valued and respected.

We thank all applicants for their interest; however, only short-listed candidates will be contacted for an interview.