Program Coordinator (2026-119)

Collage; Kamloops; On-site; CAD 50,000 - 56,000; Full time

Benefits offered by this job

Compensation grid CAD 35.82–41.13/hr

Paid leaves options (2 choices)

Professional development

Municipal Pension Plan (MPP)

Sick leave up to 5 days/year

Employee Assistance Program

Job summary

Interior Community Services seeks a Program Coordinator to oversee the Desmond House supported home, coordinating daily operations, staffing, and training to deliver inclusive services for adults with diverse abilities. You will supervise workers, manage budgets, and ensure safety and documentation standards are met.

The role involves after-hours on-call duties and occasional weekends, with compensation of CAD 35.82–41.13 per hour.

Qualifications

• Diploma or Degree (preferred) in Human Services, Social Work, or a related field
• 2 years of related experience supporting individuals with diverse abilities
• Or an equivalent combination of education and experience
• 1 year of relevant supervisory/leadership experience
• Valid BC Class 4 Unrestricted Driver's License an asset
• BC Class 5 Driver's License
• Safe driving record
• Own vehicle with Business Use and $5 million liability insurance (Reimbursement for increased premiums is provided)
• Consent to Criminal Record and Background Checks
• The following trainings are required and provided to the successful candidate free of charge. Existing certifications are an asset: CPR-C, Mandt (R,C,T), SafeTalk, Medication Management, Safe Food Handling, CLBC Privacy, Anti-Bullying, and Harassment.
• This position requires UCFW Union membership, and 1.8% union dues is deducted from each paycheque
• After-hours on-call responsibility: Mon-Fri after 4:30 PM for Desmond House
• Some weekends on a rotational basis with the rest of the On-call team, for all CLS CLS-supported homes.

Responsibilities

• Participates in staff hiring, onboarding, training, supervision, and coaching to ensure high-quality service.
• Manages staff performance, conducts evaluations, and addresses issues in collaboration with the Program Manager and/or Director.
• Leads regular staff meetings and maintains a professional, engaged team culture.
• Oversees program documentation, evaluations, and reporting in line with agency and funder standards.
• Manages program budget and spending, maintaining financial records.
• Collaborates with interest holders, other service providers, and families of individuals to coordinate services and plans.
• Ensures staff follow health and safety policies and maintain required documentation.
• Supports staff in crisis situations and goal-setting with clients and interest holders.
• Reviews and oversees client files, ensuring accuracy and relevancy of daily activities to the goals.
• Oversees safety and maintenance of program assets, including household items and vehicles.
• Responds to after-hours emergencies as part of the after-hours emergency on-call team.

Skills

Leadership & Team Management

Crisis Management

Diverse Abilities Knowledge

Health & Safety Regulations

Community Resources

Documentation & Reporting

Organization & Time Management

Interpersonal Skills

Budget Management

Cultural Competency

Education

Diploma or Degree in Human Services / Social Work

2 years related experience

Equivalent education & experience

1 year supervisory/leadership experience

Job description

Community Living Services Temp Kamloops, BC $35.82 - $41.13 CAD per hour

EDUCATION, and EXPERIENCE and OTHER REQUIREMENTS:

• Diploma or Degree (preferred) in Human Services, Social Work, or a related field
• 2 years of related experience supporting individuals with diverse abilities
• Or an equivalent combination of education and experience
• 1 year of relevant supervisory/leadership experience
• Valid BC Class 4 Unrestricted Driver's License an asset
• BC Class 5 Driver's License
• Safe driving record
• Own vehicle with Business Use and $5 million liability insurance (Reimbursement for increased premiums is provided)
• Consent to Criminal Record and Background Checks
• The following trainings are required and provided to the successful candidate free of charge. Existing certifications are an asset: CPR-C, Mandt (R,C,T), SafeTalk, Medication Management, Safe Food Handling, CLBC Privacy, Anti-Bullying, and Harassment.
• This position requires UCFW Union membership, and 1.8% union dues is deducted from each paycheque
• After-hours on-call responsibility:
• Mon-Fri after 4:30 PM for Desmond House
• Some weekends on a rotational basis with the rest of the On-call team, for all CLS CLS-supported homes.

BENEFITS

• COMPENSATION: $35.82-$41.13 (Grid 14 as per collective agreement)
• Selection between two options for paid leaves:
• Option 1:10.6% additional pay with every paycheckOR
• Option 2:Vacation accrual at 3 weeks per year (6%) and a stat holiday bank (5% of worked hours).
• Fully paid job requirement training and opportunities for professional development
• Interior Community Services is a Municipal Pension Plan (MPP) employer. Temporary part-time employees' entitlement to MPP is determined after 2 years of continuous service in the role. If the candidate is already a contributing member, then enrollment is on hire.
• Up to 5 days/year of fully paid sick leave available for use after 90 days in the position
• Employee and Family Assistance Program
• Wage increases with every 2000 hrs. of seniority, up until Step 4
• Community involvement and wellbeing activities
• Priority as an internal candidate for future job vacancies

ABOUT THE JOB:

The Program Coordinator (PC) oversees the day-to-day operations for CLBC-funded Desmond House supported home, including planning, coordination, and administration of support services and training, supervision, and performance management of support workers who help create an inclusive, safe, and clean living environment for adults with diverse abilities where they find opportunities to build their daily life skills including physical, recreational, social, and emotional development, to connect with the community and to achieve the greatest degree of independence and quality of life possible.

Key Responsibilities:

• Participates in staff hiring, onboarding, training, supervision, and coaching to ensure high-quality service.
• Manages staff performance, conducts evaluations, and addresses issues in collaboration with the Program Manager and/or Director.
• Leads regular staff meetings and maintains a professional, engaged team culture.
• Oversees program documentation, evaluations, and reporting in line with agency and funder standards.
• Manages program budget and spending, maintaining financial records.
• Collaborates with interest holders, other service providers, and families of individuals to coordinate services and plans.
• Ensures staff follow health and safety policies and maintain required documentation.
• Supports staff in crisis situations and goal-setting with clients and interest holders.
• Reviews and oversees client files, ensuring accuracy and relevancy of daily activities to the goals.
• Oversees safety and maintenance of program assets, including household items and vehicles.
• Responds to after-hours emergencies as part of the after-hours emergency on-call team.

SKILLS, KNOWLEDGE, and ABILITIES:

• Leadership and Team Management: Ability to supervise, coach, and manage performance of support workers, fostering a professional and engaged team culture.
• Crisis Management: Capable of responding to emergencies and providing support in high-pressure situations.
• Working Knowledge of Diverse Abilities: In-depth knowledge of supporting individuals with diverse abilities including neurodivergences and understanding individuals' physical, emotional, and social needs.
• Health and Safety Regulations: Familiarity with workplace safety, risk management, and health protocols for community living environments.
• Community Resources: Knowledge of local resources, services, and supports available to individuals with disabilities and their families.
• Documentation and Reporting Standards: Knowledge of proper record-keeping, including client files, outcomes tracking, and reporting requirements for funders and accreditation bodies.
• Organization and Time Management: Skill in coordinating day-to-day operations, managing schedules, overseeing budgets, and ensuring timelines are met.
• Interpersonal Skills: Ability to build positive relationships with diverse groups, including individuals with diverse abilities, families, and service providers.
• Budget Management: Competency in managing program budgets, expenditures, and maintaining financial records.
• Cultural Competency: Sensitivity to working with individuals from diverse backgrounds and understanding of inclusivity principles.

JOB NUMBER: 2026-119

PROGRAM: CLBC Supported Homes - Desmond House

STATUS: Temporary Full-Time

DURATION: 12 months or until return of the incumbent

HOURS OF WORK: 40 hours per week

SCHEDULE: Monday to Friday, flexible schedule within the standard office hours of 8:30 am-4:30 pm with occasional work performed on evenings or weekends to meet clients' needs.

After-hours on-call responsibility:

• Mon-Fri after 4:30 PM for Desmond House
• Some weekends on a rotational basis with the rest of the On-call team, for all CLS CLS-supported homes.

REPORTS TO: Manager, Community Living Supported Homes

COMPENSATION: $35.82-$41.13 (Grid 14 as per collective agreement)

CLOSING DATE: Posting closes when a suitable applicant is found

Contact us at [e-mail] for any accommodation needs at any stage of the hiring process.

ICS is proud to be an equal opportunity employer and is committed to creating a diverse and inclusive workplace. All qualified applicants who are legally entitled to work in Canada will receive consideration for employment without regard to race, color, religion, visible or invisible diverse abilities, gender, gender identity or expression, sexual orientation, national origin, age, or, citizenship or immigration status. Where bona fide occupational requirements limit the applicant selection, the burden of proof rests with the Employer.