Manager of Service

Grasslands Recruitment Specialists; Manitoba; On-site; CAD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a Manager of Service to lead a dynamic team in the agricultural sector. This role offers the chance to mentor staff, oversee departmental operations, and ensure exceptional customer service. The ideal candidate will have a strong management background, with a focus on achieving performance targets and fostering a culture of quality. With a competitive compensation package that includes full benefits and relocation assistance, this opportunity is perfect for someone ready to make a significant impact in a supportive environment. If you are passionate about leadership and customer satisfaction, this is the role for you!

Benefits

Full Benefits

Group Retirement RRSP Plan

Paid Personal Days

Relocation Assistance

Training Program

Signing Bonus (depending on situation)

Qualifications

• Proven track record in leading teams and managing departmental budgets.
• Knowledge of agricultural equipment and materials handling industries.

Responsibilities

• Direct and delegate effectively to service staff for optimal performance.
• Identify and assess customer needs to enhance customer experience.

Skills

Leadership

Time Management

Customer Service

Technical Knowledge of Agriculture

Education

High School Diploma

Licensed HD Mechanic

Job description

MANAGER OF SERVICE

Grasslands Recruitment Specialists has been engaged to recruit a Manager of Service for an Ag Equipment location in Manitoba.

The Manager of Service will have the opportunity to manage a team environment that supports open communication.

Are you able to provide mentorship, direction, and accountability to the service department staff? Do you want to create a culture of quality and performance?

If so, please read on!

WHY CONSIDER THIS ROLE?

Although our client prefers a candidate with direct agricultural experience, they are also open to considering individuals who possess a solid management background, particularly those with a proven track record in leading teams, managing departmental budgets, and achieving performance targets and KPIs.

They offer a competitive compensation package that includes full benefits, a group retirement RRSP plan, paid personal days, and relocation assistance. You'll also benefit from a thorough training program designed to set you up for success. Depending on your situation, a signing bonus may also be available.

If this sounds like the right agricultural opportunity for you, apply today!

A DAY IN THE LIFE OF THE MANAGER OF SERVICE

In this customer-facing role, you will be identifying and assessing customer needs to achieve an exceptional customer experience.

The success of your team is your success—your leadership is an integral part of the service department.

As the Manager of Service, you will direct and delegate effectively to the service staff, oversee all planning, administration, and general management issues.

This includes the day-to-day supervision of staff and overseeing all work organized by team leaders and direct reports.

You will also maintain a high level of integrity as signing authority for items such as internal work orders and ensure bottom line profitability for your department.

AM I A GOOD FIT FOR THIS UNIQUE OPPORTUNITY?

1. Knowledge of technical aspects of agriculture and materials handling industries and equipment
2. Strong understanding of labor and bill out rates from service department, piece ranking reports, asset turnover and inventory control
3. Exceptional leadership and time management skills (ag sector experience preferred but not essential)
4. Licensed HD Mechanic preferred.

READY TO MOVE FORWARD?

We understand your time is valuable, so we have a very quick and easy application process. If you feel that you would be right for this role, please click on 'APPLY' and follow the application process or email your resume to [e-mail].

Questions can be addressed in confidence to Randy Ritchie at [phone]. As per Grasslands Group of Companies Privacy Policy, your personal information is treated with complete confidence.

You must hold Canadian Citizenship or Permanent Canadian Residency to apply.