Manager of Operations

Domus Building Cleaning Company Ltd.; Regina; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading company with over 40 years of experience in janitorial services is seeking a Regional Operations Manager to oversee multi-site projects. The ideal candidate will excel in project management, compliance assurance, and client relationship management while leading a dynamic team. This role entails hands-on leadership, strategic oversight, and travel across the region to ensure operational excellence and service quality.

Benefits

5 Paid Personal Days

Medical / Dental Coverage (70%)

Flexible Work Schedule

Monthly Vehicle and Gas Allowance

Performance based Bonus

Qualifications

• 3 years of experience managing multi-site janitorial contracts.
• Project management experience with the ability to oversee large-scale operations.
• Strong leadership skills with hands-on expertise in janitorial equipment.

Responsibilities

• Oversee and project manage a large-scale janitorial portfolio across 45 sites.
• Conduct quality control inspections and ensure compliance with service standards.
• Build and maintain relationships with key clients, addressing needs proactively.

Skills

Risk Management

Negotiation

Operational management

Strategic Planning

Team Management

Leadership Experience

Financial Planning

Job description

• Up to 10% of annual earning bonus available for achieving targets.
• Flexible schedule given schedules and client / subcontractor needs are adequately met

Employer Name and Contact Information :

Domus Building Cleaning

Position Summary

With over 40 years of industry-leading janitorial and facility maintenance services Domus is redefining "Reflecting Excellence." Managing a portfolio of oversq. ft. within Manitoba across 45 retail and commercial sites we go beyond cleaning buildings we drive operational success build strong client relationships and empower teams.

The Regional Operations Manager will lead the execution of large-scale janitorial contracts overseeing project timelines subcontractor performance and quality control. The ideal candidate is an experienced project manager with strong leadership skills clean industry experience capable of navigating a fast-paced multi-site environment while optimizing resources and ensuring compliance.

This is a hands-on leadership role requiring a mix of strategic oversight team management and direct involvement in day-to-day operations. Expect frequent travel within the assigned region as well as engagement with the night cleaning crew to ensure compliance and performance. A valid drivers license and a clean driving abstract are required.

Benefits & Duties :

Why You ll Love Working Here :

5 Paid Personal Days

Medical / Dental Coverage (70%)

Flexible Work Schedule

Monthly Vehicle and Gas Allowance

Performance based Bonus

YOU MUST HAVE SOME COMMERCIAL CLEANING EXPERIENCE.

Key Responsibilities :

Operational & Project Management :

• Oversee and project manage a large-scale janitorial portfolio covering oversq. ft. across 45 sites ensuring consistent execution of service standards.
• Conduct weekly / monthly quality control inspections using digital auditing tools to monitor performance and compliance.
• Implement project planning and scheduling strategies to optimize resources track subcontractor performance and ensure operational efficiency.
• Manage budget controls ensuring subcontractor costs align with financial targets set by Domus.
• Support business expansion by onboarding and integrating new client contracts into the operational framework.
• Build and maintain a high-performing network of subcontractors and cleaning teams ensuring alignment with Domus brand and service standards.
• Provide mentorship and hands-on training coaching teams on efficiency safety compliance and best practices in cleaning protocols.
• Enforce subcontractor compliance with legal and contractual obligations including security clearances WCB business licensing GST and liability insurance.
• Serve as the primary escalation point for all operational concerns proactively addressing challenges before they impact service levels.

Client & Stakeholder Engagement :

• Cultivate and strengthen relationships with key clients serving as the first point of contact for operations escalations and service enhancements.
• Conduct regular site visits and performance reviews to proactively address client needs and optimize service delivery.
• Deliver data-driven reporting to clients and internal teams leveraging analytics to enhance efficiency and track key performance indicators (KPIs).

Facility & Equipment Management :

• Ensure proper maintenance and operation of industrial cleaning equipment including burnishers auto scrubbers and other machinery used across the portfolio.
• Maintain a high standard of safety compliance ensuring all teams adhere to WHMIS regulations and site-specific requirements.

Required Skills & Qualifications :

• 3 years of experience managing multi-site janitorial contracts (preferably in retail commercial or institutional settings).
• Project management experience preferred ability to oversee large-scale operations with multiple moving parts.
• Strong leadership & mentorship skills to guide teams manage subcontractors and drive operational excellence.
• Hands-on expertise with janitorial equipment (burnishers auto scrubbers etc.).
• Proven problem-solving ability to navigate challenges in a fast-paced dynamic environment.
• Strong relationship management skills capable of handling client expectations resolving issues and maintaining long-term partnerships.
• Proficiency in quality assurance & compliance monitoring including digital auditing tools for site inspections.
• Excellent negotiation & communication skills ensuring clear expectations with clients teams and vendors.

Ready to Elevate Your Career

How to Apply

Send Your Resume To

Phil Adams

Email : Phone Number :

Fax Number :

Key Skills

Risk Management,Negiotiation,Operational management,Smartsheets,Strategic Planning,Team Management,Budgeting,Leadership Experience,Program Development,Supervising Experience,Financial Planning

Employment Type : Full Time

Experience : years

Vacancy : 1

Monthly Salary Salary : 60000 - 80000

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Operation Manager • Regina, Saskatchewan, Canada