Manager - National Training and Development

Cosmetic Physician Partners; Montreal; On-site; CAD 70,000 - 100,000; Full time

Job summary

Cosmetic Physician Partners is seeking a Manager of National Training and Development to create and implement training programs across its clinics. The role requires strong leadership, excellent communication skills, and the ability to manage diverse training needs. The ideal candidate will have significant experience in training within healthcare, focusing on both clinical and operational excellence.

Benefits

Competitive salary and performance-based incentives.

Comprehensive training and development opportunities.

Access to medical aesthetics treatments at discounted rates.

Dynamic and supportive work environment.

Qualifications

• 5+ years of experience in training and development, ideally in multi-site healthcare or aesthetic medicine.
• Proven ability to design and deliver impactful training programs.
• Experience managing teams and working cross-functionally.

Responsibilities

• Lead collaborative learning and training initiatives for clinical and non-clinical staff.
• Create and manage best practice playbooks and training resources.
• Conduct training needs assessments and manage training team performance.

Skills

Facilitation

Communication

Interpersonal Skills

Project Management

Vendor Management

Education

Bachelor’s degree in Human Resources

Bachelor’s degree in Education

Bachelor’s degree in Business Administration

Tools

Learning Management Systems

Video Conferencing Tools

Document Creation Tools

Job description

Cosmetic Physician Partners (CPP) is a leading consolidator of aesthetic medical practices, dedicated to empowering physician-led clinics with the resources and support they need to thrive. With a growing national footprint, CPP combines clinical excellence, operational best practices, and a patient-centric philosophy to elevate the standard of care across the aesthetic medicine industry.

Role Summary

We are seeking an experienced and dynamic Manager of National Training and Development to lead the creation, delivery, and continuous improvement of training programs across our expanding network of partner clinics. This individual will be instrumental in standardizing training for clinical and non-clinical staff, fostering knowledge sharing, and ensuring consistent implementation of best practices throughout the organization.

Key Responsibilities

• Facilitate Collaborative Learning: Lead regular roundtables for injectors, aestheticians, wellness staff, and front desk personnel to drive peer learning and surface best practices.
• Coordinate Training Initiatives: Organize in-person and virtual training sessions with subject matter experts, including hands-on clinic training and masterclasses.
• Develop Playbooks: Create and maintain best practice playbooks for key roles and workflows, ensuring consistency and operational excellence across clinics.
• Assess Training Needs: Conduct regular touchpoints with clinic managers to identify gaps, gather feedback, and tailor programs accordingly.
• Manage Training Team: Lead CPP trainers, including deployment planning, ongoing upskilling, and performance management.
• Oversee Training Vendors: Negotiate with and manage vendors and sponsors providing training resources, optimizing for quality and cost-effectiveness.
• Support National Events: Help plan and execute annual national training seminars for clinic managers and providers, in collaboration with cross-functional teams
  
  

Qualifications

• Education: Bachelor’s degree in Human Resources, Education, Business Administration, or a related field.
• Experience:
• 5+ years of experience in training and development, ideally in multi-site healthcare, aesthetic medicine, or customer-facing operations.
• Proven ability to design and deliver high-impact training programs for diverse staff levels.
• Experience managing teams and working cross-functionally across operations, clinical, and business teams.
• Skills:
• Strong understanding of adult learning principles and training methodologies.
• Excellent facilitation, communication, and interpersonal skills.
• Proficiency in learning platforms (e.g., LMS), video conferencing tools, and document creation.
• Highly organized with strong project and vendor management skills.
• Willingness and ability to travel to U.S. clinics ~1x/month.
  

Benefits

• Competitive salary and performance-based incentives.
• Comprehensive training and development opportunities.
• Access to medical aesthetics treatments at discounted rates.
• Dynamic and supportive work environment with opportunities for career advancement.