Manager, Middle Office (GWO)

Scotiabank; Toronto; On-site; CAD 110,000 - 150,000; Full time

Benefits offered by this job

Bonus

Flexible vacation

Comprehensive benefits

Diversity & Inclusion

Job summary

Scotiabank is seeking a Manager, Middle Office (GWO) in Toronto to drive outcomes across the trade lifecycle, onboarding, and client service. You’ll lead process improvements in collaboration with the MO Management Team, ensuring regulatory compliance and efficient operations across MO business lines.

The role emphasizes independent issue resolution, cross-functional collaboration, and building a high-performance team culture while delivering measurable operational efficiencies.

Qualifications

• Post-graduate experience in industry or academia in capital markets, finance and/or process improvement.
• Solid knowledge/experience in banking/capital markets operations with a focus on fixed income derivatives, ISDA & confirmations, etc.
• Demonstrated knowledge of analytical problem solving and process engineering techniques (process mapping and analysis).
• Strong technical abilities including knowledge of basic software engineering principles.

Responsibilities

• Trade Life Cycle support, trade administration, onboarding and enablement, compliance monitoring, reconciliation, and client services.
• Work with MO Management Team to identify, research and develop process solutions to improve efficiency, while ensuring compliance and risk controls.
• Support GBM business lines with trade life cycle management, trade control, and client service from inception to settlements.
• Manage day-to-day operations and contribute to risk and regulatory compliance across MO.

Skills

SQL

VBA

Access

Excel

Analytical thinking

Process engineering

Capital markets

ISDA knowledge

Team leadership

Regulatory compliance

Education

Post-graduate degree in finance or related field

Tools

Excel

Job description

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Title: Manager, Middle Office (GWO)

Requisition ID: 270731Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

The Role

Contribute to the overall success of the Middle Office ensuring specific individual goals, plans, initiatives are executed/delivered in support of the team’s business strategies and objectives. Ensures all activities conducted are in compliance with governing regulations, internal policies and procedures.

The incumbent will be responsible for a broad array of operational duties including, but not limited to, Trade Life Cycle support, trade administration, onboarding and enablement, compliance monitoring, reconciliation, and client services.

The incumbent will also work closely with the MO Management Team in the identification, initiation, research and development of process solutions across the MO business lines, with the intent of improving overall operational efficiency/effectiveness while ensuring that compliance, risk and regulatory issues are adhered to.

Is this role right for you? In this role, you will:

• Operating independently, identifying and resolving issues with minimal oversight. Capable and comfortable operating within tight deadlines, able to make quick decisions, and able to quickly learn about the business/issues, without necessarily having any prior direct experience with the subject matter.
• Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge. Ensuring clear, timely and accurate communication to internal and external clients as well as cross-departmental collaboration to ensure customer needs are met in a seamless and compliant manner.
• Champions a high performance environment and implements a people strategy that attracts, retains, develops and motivates their team by fostering an inclusive work environment; communicating vison/values/business strategy and managing succession and development planning for the team. Demonstrate strong leadership and interpersonal skills capable of managing, leading, and coaching/training a team of employees.
• Champions a culture of continuous operational improvement by independently resolving highly complex, multi-faceted problems to meet the business needs across MO with a specific focus on creating tangible / measurable operational efficiencies. This involves opportunity identification, preparing proposals, defining business requirements and processes, developing, testing, conversion and implementation strategies, developing detailed project plans, monitoring progress against planned objectives, and securing consensus and co-operations from users and senior management.
• Performing daily operational activities in support of GBM business lines with a focus on trade life cycle management, Trade Control, and Client Service. This support includes but is not limited to supporting the complete life cycle of a transaction from inception to termination, including settlements along the way. The trade support will span a number of specific functions from settlement and confirmation support, compression activities, trade novation, corrections and problem resolution.
• Actively pursues effective and efficient operations of his/her respective areas, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational risk, regulatory compliance risk, AML/ATF risk and conduct risk, including but not limited to responsibilities under the Operational Risk Management Framework, Regulatory Compliance Risk Management Framework, AML/ATF Global Handbook and the Guidelines for Business Conduct

Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you have:

• Post-graduate experience in industry or academia in in the areas of capital markets, finance and banking and/or process improvement, business analysis and solution implementation
• Solid knowledge/experience in banking/capital markets operations with a focus on fixed income derivatives, interpretations of ISDA & confirmations, complex derivative calculations and the ability to research and stay up-to-date on market events.
• Demonstrated knowledge of analytical problem solving and process engineering techniques (i.e. process mapping and analysis techniques)
• Strong technical abilities including knowledge of basic software engineering principles (experience in SQL, VBA, Access, Excel preferred), and a sound understanding of operational processes

What’s in it for you?

• A rewarding career path with diverse opportunities for professional development
• An organization committed to making a difference in our communities – for you and our customers.
• A competitive rewards program including bonus, flexible vacation, personal and sick days, and comprehensive benefits that start on your first day.
• Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employees to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans.
• Accessibility and Workplace Accommodations - We value the unique skills and experiences every individual brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.

Location(s): Canada : Ontario : Toronto

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and our communities achieve success through a broader range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know.