Manager - Lending Services, Corporate Credit (GWO)

Scotiabank; Toronto; On-site; CAD 85,000 - 120,000; Full time

Benefits offered by this job

Bonus program

Flexible vacation

Comprehensive benefits starting day 1

Job summary

Scotiabank in Toronto seeks an experienced loan operations leader to manage a small team handling administrative services for corporate credit facilities. You will supervise a mix of staff in collaboration with Directors to ensure timely, accurate processing and strong internal controls.

The role emphasizes customer-focused leadership, risk management, and effective coordination across LoanIQ/BESS platforms, with a strong focus on client relationships and operational excellence.

Qualifications

• Undergraduate degree in finance or business or equivalent.
• Knowledge of corporate lending services and credit facilities.
• Familiarity with loan markets and related processes.

Responsibilities

• Lead a loan operations team of 3–5 staff delivering admin services for corporate credit facilities.
• Supervise Assistant Managers and Analysts in coordination with Directors/Managers.
• Ensure timely, accurate posting and adherence to controls and risk requirements (operational and regulatory).
• Develop staffing plans, monitor productivity, and report weekly on performance.

Skills

Finance knowledge

Corporate lending

Education

Bachelor's degree in finance or business

Tools

LoanIQ

BESS

Job description

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Requisition ID: 276778
Employee Referral Program – Potential Reward:$2,000.00
We are committed to investing in our employees and helping you continue your career at Scotiabank.

The Role

The incumbent is responsible for leading a loan operations team of 3 to 5 staff in delivering quality administrative services to Corporate Clients relative to credit facilities generated by GBM and other BNS units wherein the Bank is an agent, participant lender or direct lender in a credit facility. The incumbent is responsible for supervising a team of Assistant Managers and Analysts working together with the Director / Senior Manager and / other Managers to oversee quality execution of all administrative duties in a timely manner, meeting team productivity targets, execute staffing plans, monitor and oversee operational controls and form part of the working management team.

Is this role right for you? In this role, you will:

• Leads and drives a customer focused culture throughout the team to strengthen client relationships and leverage broader Bank relationships.
• Managing a team responsible for the administration of agented syndicated and participated credit facilities, including limit management, disbursement/settlement of loans.
• Ensuring that terms and conditions of authorized credits and/or loan documentation are being adhered to including pricing, term, limits etc.
• Communicating effectively with various internal and external parties such as Agent and participant Banks Relationship Managers and customers in order to provide guidance/.information to queries and resolving issues in a timely manner.
• Recognizing and escalating exceptions to policies and procedures to the attention of Senior Manager/Director for further guidance and resolution.
• Developing a solid knowledge of loan platform, Loan IQ to ensure accuracy of posting accounting entries to source system and business line dissemination.
• Assist Director, Senior Manager in various team-related tasks, resolution of exception items as well as special project-related work.
• Oversee and monitor team productivity, staffing and work volume information and report to Senior Manager on a weekly basis.
• Provide guidance and coaching to team members on an ongoing basis.
• Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.
• Creates an environment in which his/her team pursues effective and efficient operations of his/her respective areas, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational risk, regulatory compliance risk, AML/ATF risk and conduct risk, including but not limited to responsibilities under the Operational Risk Management Framework, Regulatory Compliance Risk Management Framework, AML/ATF Global Handbook and the Guidelines for Business Conduct.
• Builds a high performance environment and implements a people strategy that attracts, retains, develops and motivates their team by fostering an inclusive work environment; communicating vison/values/business strategy and managing succession and development planning for the team.

Dimensions

• Supports business units in the Americas.
• Develop a solid working knowledge of LoanIQ, BESS and other platforms used by team
• Assists Management team in various tasks such as resolution of exception items as well as project related work/assignment.
• Ensure speed, accuracy, and completeness of work across the team
• Ensure key controls and process oversight are in place. Provide daily/weekly/monthly attestation controls are functioning effectively
• Assists Management as required including resolution of exception items as well as project related work/assignment
• The incumbent will be required to work independently or well lead a team including managing
• Manage performance of direct reports (if assigned) and ensure their compliance with internal processes
• Use analytical thinking to problem solve highly complex operational issues
• Use effective communication and time management to manage stakeholder and to complete tasks within given deadlines
• Follow Scotia’s policies and procedures to mitigate risk

Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you have:

• University undergraduate degree in finance or business-related studies or equivalent.
• Knowledge and working experience in corporate lending services.
• Knowledge of the Loan Markets

Working Conditions

• Work in a standard office-based environment and remote as applicable during pandemic; non-standard hours are a common occurrence. Work may include Canadian or US or UK statutory holidays. Limited travel domestically.

What’s in it for you?

• Opportunity to engage with various GBM business groups on KYC/AML topics and client outreach activities
• Opportunity to enhance knowledge of GBM’s global product offering, business lines and functional processes, as well as gain exposure to the overall bank
• Opportunity to build strong strategic relationships across broad partner and stakeholder groups within GBM globally and across the bank
• Be a key member of a dynamic and engaged team with strong leadership and focused personal and career development support
• A rewarding career path with diverse opportunities for professional development
• An organization committed to making a difference in our communities – for you and our customers.
• A competitive rewards program including bonus, flexible vacation, personal and sick days, and comprehensive benefits that start on your first day.
• Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employees to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans.
• Accessibility and Workplace Accommodations - We value the unique skills and experiences every individual brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.

Location(s): Canada : Ontario : Toronto

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and our communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here .