Manager, Learning Experience Architect

Scotiabank; New Glasgow; Presencial; CAD 75.000 - 110.000; Jornada completa

Descripción de la vacante

Scotiabank is seeking an experienced Instructional Designer to lead the design and development of digital learning assets that translate business requirements into measurable skills and behaviors. You will mentor designers, drive innovative learning experiences, and ensure compliance with governance and regulatory standards.

The role focuses on customer-centric design, collaborating with SMEs and cross-functional teams, and delivering outcomes within project timelines.

Formación

• 5–7 years of experience in instructional design, digital learning development, or a related role supporting or leading corporate learning solutions.
• Post-secondary education in Human Resources, Business, Adult Education, Digital Communications, or a related field.
• Experience developing learning strategies and solutions within a large, complex corporate environment.
• Strong knowledge of adult learning principles, training methodologies, instructional design, and digital learning practices.
• Proficiency with learning and multimedia tools such as Articulate 360, Vyond, and Adobe Creative Cloud; experience with additional learning technologies is an asset.
• Demonstrated ability to communicate, influence, prioritize, problem-solve, and manage multiple projects effectively.
• Proven ability to collaborate across teams and deliver measurable learning outcomes.
• Spanish language skills are considered an asset.

Responsabilidades

• Champion a customer-focused culture and leverage broader Bank relationships, systems, and knowledge.
• Lead the architecture, design, and development of end-to-end learning solutions aligned with business goals.
• Facilitate working sessions, consultations, reviews, and stakeholder engagements to define requirements, validate direction, and secure approvals.
• Coach and mentor a team of Instructional Designers by providing direction, feedback including insights from course functionality testing in T4, and development support to strengthen design capabilities, build team capacity, improve quality and consistency, and support the achievement of project and business outcomes.
• Oversee design and build activities, ensuring learning interactions, assets, and digital deliverables align with quality standards, design principles, and development guidelines.
• Drive innovation in learning solution design, digital development, accessibility, and user experience.
• Partner with Instructional Designers, developers, SMEs, and business stakeholders throughout solution delivery.
• Ensure learning solutions achieve intended outcomes within project scope and timelines.
• Support effective risk management, compliance, and operational controls in day-to-day activities.
• Contribute to a high-performance and inclusive work environment.
• Research emerging tool functionality and innovative approaches to designing and developing digital learning assets.
• Maintain and enhance digital learning design guides, the Instructional Designer onboarding journey, and vendor packages.

Conocimientos

Instructional design

Digital learning development

Corporate learning solutions

Adult learning principles

Articulate 360

Vyond

Adobe Creative Cloud

Stakeholder management

Spanish language

Educación

Post-secondary education in Human Resources, Business, Adult Education, Digital Communications

Herramientas

Articulate 360

Vyond

Adobe Creative Cloud

Descripción del empleo

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

Leads the design and development of effective, audience-centered learning solutions that translate business requirements into measurable skills and behavioural outcomes. Ensures all work supports Global Learning Experience objectives and complies with governing regulations, internal policies, and procedures.

Is this role right for you? In this role, you will:

• Champion a customer-focused culture and leverage broader Bank relationships, systems, and knowledge.
• Lead the architecture, design, and development of end-to-end learning solutions aligned with business goals.
• Facilitate working sessions, consultations, reviews, and stakeholder engagements to define requirements, validate direction, and secure approvals.
• Coach and mentor a team of Instructional Designers by providing direction, feedback including insights from course functionality testing in T4, and development support to strengthen design capabilities, build team capacity, improve quality and consistency, and support the achievement of project and business outcomes.
• Oversee design and build activities, ensuring learning interactions, assets, and digital deliverables align with quality standards, design principles, and development guidelines.
• Drive innovation in learning solution design, digital development, accessibility, and user experience.
• Partner with Instructional Designers, developers, SMEs, and business stakeholders throughout solution delivery.
• Ensure learning solutions achieve intended outcomes within project scope and timelines.
• Support effective risk management, compliance, and operational controls in day-to-day activities.
• Contribute to a high-performance and inclusive work environment.
• Research emerging tool functionality and innovative approaches to designing and developing digital learning assets.
• Maintain and enhance digital learning design guides, the Instructional Designer onboarding journey, and vendor packages.

Skills

• 5–7 years of experience in instructional design, digital learning development, or a related role supporting or leading corporate learning solutions.
• Post-secondary education in Human Resources, Business, Adult Education, Digital Communications, or a related field.
• Experience developing learning strategies and solutions within a large, complex corporate environment.
• Strong knowledge of adult learning principles, training methodologies, instructional design, and digital learning practices.
• Proficiency with learning and multimedia tools such as Articulate 360, Vyond, and Adobe Creative Cloud; experience with additional learning technologies is an asset.
• Demonstrated ability to communicate, influence, prioritize, problem-solve, and manage multiple projects effectively.
• Proven ability to collaborate across teams and deliver measurable learning outcomes.
• Spanish language skills are considered an asset.

Location(s): Canada : Ontario : Toronto

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone.

If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know.