Manager, Lab & Medical Imaging Operations (ne)

Northern Health

Fort St. John

Hybrid

CAD 108,000 - 135,000

Full time

7 days ago

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Benefits offered by this job

Comprehensive benefits including EHB,

Four weeks vacation after one year

Moving expense support

Employee referral program

Leadership development opportunities

Access to outdoor activities

Job summary

Northern Health seeks a Manager, Laboratory & Medical Imaging Operations to lead diagnostic services across assigned facilities, ensuring safety, quality, and patient-centered care. You will coordinate multi-site teams, implement regional strategies, and monitor performance in a hybrid regional Diagnostic Services model.

The role requires experience in laboratory or medical imaging operations, strong leadership, and collaboration with physicians and clinical leaders. Fort St.

Qualifications

Degree, diploma, or equivalent in Medical Laboratory Science, Medical Imaging, Health Sciences, or related field.
Current registration or eligibility with a recognized regulatory body applicable to the discipline.
Minimum five years of recent experience in Diagnostic or Laboratory/Medical Imaging services with supervisory leadership.
Experience supporting site-based operations, staffing, quality and patient safety activities, and policy implementation.
Experience in multi-site or rural healthcare environments is an asset.
Valid BC Driver's License and access to a personal vehicle may be required.

Responsibilities

Provide site- and area-based operational leadership for Laboratory and Medical Imaging services.
Plan, coordinate, and monitor day-to-day delivery and continuous improvement of diagnostic services.
Ensure services are safe, high-quality, patient-centered and compliant with accreditation and regulatory standards.
Lead workforce coordination, resource utilization, and address operational issues across sites.
Escalate system-level risks and collaborate with physicians, clinical leaders and regional leadership.

Skills

Operations leadership

Budgeting

Staff coaching

Regulatory compliance

Cross-site coordination

Strategic planning

Change management

Education

Degree/diploma in Medical Laboratory Science or Medical Imaging/Health Sciences

Job description

Position Summary

Are you looking for that career that will allow you to combine your clinical expertise and your proven leadership skills? If you feel, you can deliver success by implementing strategies that focus the efforts of individuals on business goals, individual goals, team goals and translating them into positive outcomes - we want to hear from you.

In accordance with the vision, mission, values, and strategic priorities of Northern Health, the Manager, Laboratory & Medical Imaging Operations provides accountable site- and area-based operational leadership for Laboratory and Medical Imaging services across assigned facilities. The role is responsible for the planning, coordination, day-to-day delivery, performance monitoring, and continuous improvement of diagnostic services at the local level, ensuring services are safe, timely, high-quality, patient-centered, and aligned with organizational priorities, accreditation standards, and regulatory requirements. The Manager is accountable for implementing regional operational strategies, policies, and standards across assigned sites. The role oversees workforce coordination, resource utilization, quality and safety activities, and operational issue resolution, and ensures consistent application of professional practice and operational standards. System-level risks, capacity pressures, and emerging service challenges are escalated to the Director(s), as appropriate. Working in close collaboration with pathologists, radiologists, clinical leaders, Health Service Administrators, and interdisciplinary partners, the Manager supports integrated service delivery, service continuity, and continuous improvement across Laboratory and Medical Imaging operations. The Manager supports professional practice standards consistent with their regulated or certified discipline (Laboratory or Medical Imaging), and partners with discipline-specific leads, educators, and medical leadership as required.

This position may be based in Fort St John or another community within the Northeast Health Service Delivery Area, regular multi-site travel, and the ability to lead geographically distributed teams in a hybrid environment within an evolving regional Diagnostic Services model.

Starting salary will be approximately from $108,147 to $135,184 and will be based on education, training, experience, and salaries of similar positions.

Qualifications

Degree, diploma, or equivalent recognized qualification in Medical Laboratory Science, Medical Imaging, Health Sciences, or a related discipline, or an equivalent combination of education, training, and experience.
Current registration, certification, or eligibility for registration/certification with a recognized regulatory or professional body relevant to the discipline, as applicable.
Minimum of five (5) years of recent experience in Diagnostic Services, Laboratory Services, Medical Imaging, or a related healthcare environment, including progressive supervisory or operational leadership experience (typically three (3) years or more).
Demonstrated experience supporting site-based operations, including service delivery, staffing coordination, quality and patient safety activities, and implementation of organizational policies and standards.
Experience working in multi-site and/or rural healthcare environments is an asset.
Valid BC Driver's License and access to a personal vehicle may be required.

Skills and Abilities

Demonstrated ability to manage day-to-day operations within a complex, unionized healthcare environment.
Knowledge of accreditation, regulatory, and professional practice requirements relevant to the individual's discipline.
Strong organizational, analytical, problem-solving, and decision-making skills, with the ability to manage competing priorities.
Demonstrated ability to support staff development, coaching, and performance management.
Working knowledge of financial and operational processes, including budget monitoring and variance management within delegated authority.
Strong communication and relationship-building skills, with the ability to work effectively with physicians, clinical leaders, operational partners, and regional leadership.
Proficiency with clinical and administrative information systems and the use of data to support operational decision-making.
Ability to work effectively in environments characterized by change, complexity, and ambiguity.

Where you will be working

Facility

Additional details about this facility's programs and care environment can be found through Fort St. John Hospital.

Community

Information about living, working, and thriving in the area is available through Fort St. John.

More about Northern Health

Northern Health covers nearly 600,000 square kilometers, delivering health services to more than two dozen communities and 55 First Nations communities across the region. We provide both hospital and community-based care to a population of approximately 300,000 people. With a team of over 12,000 staff and physicians, we are committed to offering high quality, person centered care in collaboration with communities and partner organizations throughout Northern BC.

What Northern Health Has to Offer You!

Joining Northern Health means becoming part of a supportive team that values your growth and well-being. Here's what we provide:

Comprehensive benefits including extended health, dental, and a municipal pension plan for part-time and full-time employees. Casual employees have option of paying for benefits.
Four weeks of vacation after one year of continuous service.
Financial support for moving expenses for eligible positions.
Employee referral program with attractive incentives.
Employer-paid training and leadership development opportunities.
Access to spectacular outdoor activities and enjoy the shortest commutes in BC.
Loan Forgiveness Programs offered through Federal and Provincial Government for eligible professions.