Manager, Integrations & Implementation Engineering
Multi-Health Systems Inc. (MHS)
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Job summary
Multi-Health Systems Inc. (MHS) seeks a seasoned Manager, Integrations & Implementation Engineering to lead integration, implementation, and platform enablement efforts across the product portfolio. You will unite engineering, customer implementation, workflow automation, and business transformation.
You will guide a multidisciplinary team, partnering with Product, Sales, Customer Success, and Leadership to drive AI-enabled, scalable solutions that expand value and adoption for customers.
Qualifications
- 7+ years in software engineering, integrations, solution architecture, or related disciplines.
- 3+ years of people leadership managing technical teams.
- Enterprise-scale integrations and customer-facing implementation experience.
- Strong experience with Microsoft Azure and cloud architecture principles.
- Experience with APIs, identity management, security, data integration, and workflow automation.
Responsibilities
- Lead development and delivery of integration, implementation, and platform enablement solutions.
- Unite engineering, customer implementation, workflow automation, and business transformation.
- Guide a multidisciplinary team to integrate MHS solutions with customer systems.
- Partner with Product, Engineering, Sales, Customer Success, and Leadership to define direction.
- Scale technology solutions to improve adoption and measurable value for customers.
Skills
Tools
Job description
Internal titles may be modified for posting to attract appropriate candidates.
MHS is a leading developer of innovative solutions dedicated to measuring and developing the potential of people. We’re not just about assessments – we're about breaking barriers.
With over forty years of experience, we're pioneers in understanding and addressing neurological conditions and disorders–like ADHD in both children and adults. We're revolutionizing how gifted and talented youth are identified, ensuring a fair and inclusive process that nurtures potential in all its forms. We're deeply committed to improving outcomes within the justice system, offering support and resources to all involved. Our core values drive us to empower individuals at every level, focusing on talent development with an emphasis on emotional intelligence and leadership development.
We prioritize fairness, equity, and bias reduction in all aspects of our work while giving back to the communities we serve. Join us in our journey to create a world where everyone has the opportunity to succeed and thrive.
MHS is looking for an experienced and collaborative Manager, Integrations & Implementation Engineering to lead the development and delivery of integration, implementation, and platform enablement solutions that help customers get the most value from our products. In this role, you will bring together engineering, customer implementation, workflow automation, and business transformation. You will lead a talented multidisciplinary team focused on helping customers seamlessly integrate MHS solutions into their day-to-day systems and workflows.
As our solutions continue to evolve, you will help connect MHS assessment data with customer platforms such as Microsoft Azure, Power Platform, Salesforce, Workday, EPIC, SIS, LMS, ATS, coaching platforms, and emerging AI tools. This is a great opportunity for someone who enjoys solving complex challenges, improving customer experiences, and scaling meaningful technology solutions.
You will play a key leadership role in shaping how integrations, implementations, workflow solutions, and AI-enabled experiences are delivered across MHS, while helping prioritize the work that creates the greatest value for customers and the business. Working closely with Product, Engineering, Sales, Customer Success, Professional Services, and Leadership, you will identify opportunities, set priorities, and deliver solutions that expand the impact of MHS products beyond the core application experience.
This is an exciting opportunity to lead a team that directly shapes how customers experience MHS technology, turning integrations into practical, strategic solutions that improve workflows, increase adoption, and deliver measurable value.
- Develop and manage the strategic roadmap for integrations, implementations, workflow solutions, and platform enablement across the MHS product portfolio.
- Evaluate and prioritize technology and emerging platform investments.
- Balance customer requests, product strategy, technical debt, support needs, and delivery capacity to maximize business impact.
- Partner with Product Management and Leadership to define platform direction, ecosystem strategy, and implementation capabilities.
- Promote AI, automation, and reusable frameworks to improve scalability and delivery efficiency.
- Define metrics for customer value, implementation success, adoption, platform use, and operational effectiveness.
- Identify opportunities to expand MHS capabilities through partnerships, integrations, and workflow-focused solutions.
- Lead enterprise integration and implementation solutions that deliver measurable customer value.
- Oversee implementation programs to ensure quality, timelines, satisfaction, and adoption.
- Develop repeatable frameworks, templates, accelerators, and automation to improve delivery efficiency.
- Integrate MHS solutions with Azure, Power Platform, Salesforce, Workday, EPIC, and other enterprise platforms.
- Drive workflow-based solutions that address meaningful customer challenges beyond API connectivity.
- Manage technical risks, dependencies, priorities, and stakeholder expectations.
- Lead the development of scalable, secure, and maintainable integration architectures across cloud and enterprise environments.
- Establish standards, governance, and best practices for API integrations, workflow automation, security, and platform extensibility.
- Drive adoption of modern engineering practices, cloud-native solutions, and AI-enabled technologies.
- Partner with architects and senior engineers to align technical direction with business objectives and customer needs.
- Ensure alignment between solution design, implementation execution, and operational support.
- Act as a trusted advisor to stakeholders and strategic customers.
- Partner with Sales, Customer Success, and Professional Services on solution design, planning, and adoption.
- Translate customer and business needs into scalable technical solutions.
- Support strategic customer engagements, implementation planning, and platform opportunities.
- Expand customer value through automation, integrations, AI, and ecosystem partnerships.
- Lead, mentor, and develop a talented team of engineers, implementation specialists, and technical professionals.
- Create a collaborative culture that encourages innovation, accountability, customer focus, and continuous improvement.
- Support team growth through coaching, feedback, training, and mentorship.
- Set clear goals that support delivery excellence, customer outcomes, platform quality, and operational performance.
- Attract, retain, and grow top talent while building capability for future growth.
- Connect business goals, customer needs, and technology solutions to create meaningful impact.
- Think strategically while balancing innovation, execution, and operational realities.
- Communicate clearly and build strong relationships with stakeholders.
- Influence and engage both technical and non-technical audiences, including senior leaders.
- Apply systems thinking and creative problem-solving to complex challenges.
- Build scalable solutions that improve customer workflows and outcomes.
- Bring a customer-focused mindset and a commitment to delivering measurable value.
Ideally you are a self-starter who is highly organized and can deliver against tight timelines. You thrive when working on multiple projects using your analytical skills to deliver results. Your advanced written and verbal communication skills will be used to work collaboratively across multiple stakeholder groups and deliver excellent presentations. In addition, you bring:
- 7+ years of experience in software engineering, integrations, solution architecture, platform engineering, implementation leadership, or related disciplines.
- 3+ years of people leadership experience managing technical teams.
- Experience delivering enterprise-scale integrations and customer-facing implementation initiatives.
- Strong experience with Microsoft Azure and cloud architecture principles.
- Experience with APIs, identity management, security, data integration, and workflow automation.
- Experience leading cross-functional initiatives involving technical and business stakeholders.
- Strong understanding of software delivery practices, Agile methodologies, CI/CD, testing, and operational support.
- Experience with Microsoft Power Platform, including Power Apps and Power Automate.
- Experience integrating with Salesforce, Workday, EPIC, HRIS, SIS, LMS, or other enterprise applications.
- Experience leading technology implementations, consulting engagements, or customer transformation initiatives.
- Knowledge of healthcare, education, talent management, or assessment technology markets.
- Experience using AI and automation to improve workflows, processes, and customer experiences.
- Experience building reusable implementation frameworks, accelerators, and platform capabilities.
- Experience managing technology portfolios and competing priorities across products and stakeholders.
The Integrations & Implementation Engineering team extends the value of MHS solutions beyond the core product experience by delivering integrations, workflow automation, implementation services, and scalable solutions that connect MHS technology to the systems customers use every day.
The team helps customers realize value faster by reducing manual processes, improving interoperability and user experiences, and enabling the seamless flow of assessment data and insights across their technology ecosystem.
$110,000 - $140,000 per annum
We are an inclusive and collaborative team who encourage everyone here to learn, grow and THRIVE. Our flexible work arrangement includes the ability to work from home and location flexibility: you can be located anywhere that allows you to align your workday hours with Eastern Standard Time. Occasional travel will be required.
MHS Inc. is an equal opportunity employer. We respect the dignity and worth of every individual in the workplace and value the importance of diversity, fairness, and trust. Please let us know if you require accommodation at any stage of the application process or want more information on our accommodation policies. We thank all applicants for their interest, however, only those selected for an interview will be contacted.
Disclaimer: We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, note taking during interviews, or communicating with applicants. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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