Manager, Instructional Design (Toronto, Ontario)

RelationEdge; Ontario; Hybrid; CAD 65,000 - 79,000; Full time

Job summary

An established industry player is seeking a Manager of Instructional Design to lead innovative training programs focused on responsible gambling. This role involves designing engaging learning solutions, utilizing the latest methodologies, and collaborating with diverse clients. If you have a passion for education and a commitment to public health, this opportunity offers a dynamic environment where your contributions will make a significant impact. Join a team that values cultural diversity and is dedicated to creating inclusive learning experiences. Your expertise will help shape the future of responsible gambling training.

Benefits

Comprehensive benefits

Virtual health care

Health care spending accounts

Group RRSP

Flexible work environment

Qualifications

• 5+ years managing projects with proven ability to meet deliverables.
• 3+ years developing training programs for diverse audiences.
• Experience in gambling harm prevention is an asset.

Responsibilities

• Design and develop responsible gambling training programs.
• Deliver training solutions using various interactive methods.
• Lead training reviews and needs assessments for clients.

Skills

Superior writing ability

Project management

Training program development

Communication skills

Creative thinking

Organizational skills

Cultural awareness

Education

Post-secondary degree/diploma in adult education

CTDP designation

Tools

Learning Management Systems (LMS)

Training technologies

Job description

Manager, Instructional Design
Full-time, permanent
Hybrid work environment, Toronto-based

The Responsible Gambling Council (RGC) is a leading international authority on responsible gambling (RG) - providing insights to industry stakeholders through its research and advisory services, problem gambling prevention programs, and accrediting responsible gambling initiatives to gambling companies across the globe. Based in Toronto, RGC operates independently from the gaming industry, allowing it to offer unbiased insights and services related to responsible gambling.

As an integral member of the Advisory Services team, and reporting to the Associate Director, the Manager, Instructional Design and Learning Innovation will employ innovative and creative strategies to design, develop and deliver various online, in-person, synchronous and asynchronous learning programs. The ideal candidate has a genuine interest in working with clients to identify their training needs, employing the latest methodologies to design and develop engaging learning solutions, and creating awareness and understanding about gambling-related risks and harms via impactful training programs. Key competencies required are: very strong writing skills, previous experience developing training programs, a keen attention to detail, an ability to engage and motivate diverse learners, and enthusiasm for working collaboratively from a public health lens.

Key Responsibilities

• Design and develop creative responsible gambling training programs and materials for a variety of audiences that are aligned with current research and adult-learning best practices, and that support key priorities and industry standards.
• Deliver a range of training solutions that includes interactive digital methods, micro-learning, self-paced learning, facilitator-led sessions, as well as job aids and other accompanying resources.
• Use learning management systems and other programs for development and design, and stay current with emerging methodologies and industry trends in learning and development to support innovative learning solutions.
• Lead RG training reviews, needs assessments, and evaluations to ensure that training is meeting client program needs.
• Work collaboratively with clients, staff across the organization, and external stakeholders.
• Select and manage resources including external vendors to support, as needed.

Skills/Experience

• Superior writing ability and skill in conveying complex concepts clearly and effectively for a range of audiences.
• Post-secondary degree/diploma in adult education, health promotion, human services, communications, or equivalent; CTDP designation is an asset.
• Minimum of 5 years’ experience managing projects with a proven ability to manage schedules and achieve deliverables.
• Minimum of 3 years’ experience developing training programs.
• Proficiency in learning management systems (LMS) and training technologies.
• Exceptional communication and facilitation skills (both in person and virtual).
• Creative and strategic thinking.
• Excellent relationship development skills with an ability to respond to questions from clients with a high degree of professionalism.
• Strong organizational skills.
• Attention to detail coupled with a strong commitment to high quality work.
• Enthusiastic, collaborative team player with demonstrated ability to show initiative.
• Ability to be flexible and adaptable to change when presented with shifting priorities and deadlines.
• Experience working with diverse populations, cultural awareness, and ability to communicate in an inclusive and equitable manner.
• Experience in gambling harm prevention or knowledge of the gambling industry is an asset.

Annual salary range for this position is $65,000 - $79,000, commensurate with skills and experience, plus comprehensive benefits including virtual health care, personal and health care spending accounts and Group RRSP, and flexible work environment.

RGC operates in a hybrid work environment. The successful candidate will be expected to work in the Toronto office when needed.

RGC celebrates and values cultural diversity and is committed to attracting and retaining a diverse staff. We will honor your experiences, perspectives and unique identity. Together, our organization strives to create and maintain working environments that are inclusive, equitable and welcoming.

The Responsible Gambling Council is committed to providing an accessible recruitment process and workplace. Please let us know if you require accommodation under the Accessibility for Ontarians with Disabilities Act (AODA).

Please note, successful candidates will be required to complete a background check, facilitated by a third-party screener.

We thank all applicants for their interest, however, only candidates selected for an interview will be contacted.

Deadline for applications is May 25, 2025.

Department: Research and Advisory Services
This is a full time position

Visit Careers at Responsible Gambling Council

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Other Information

* Are you legally eligible to work in Canada? Yes No * Do you have experience developing training and resources for diverse populations? If so, how many years experience and in what capacity? * How many years experience do you have in leading/managing projects? * Do you have experience using Learning Management Systems (LMS)? If so, how many years experience and which platform(s)? * Are you proficient in any other languages? If so, please indicate which languages and level of proficiency (including written and oral). * Do you currently or have you ever had a personal relationship with a staff member currently working at RGC? If so, please explain. * What are your salary expectations?