Manager, Instructional Design

Responsible Gambling Council (RGC); Toronto; Hybrid; CAD 65,000 - 79,000; Full time

Job summary

A leading organization in responsible gambling seeks a Manager of Instructional Design to create impactful training programs. The role involves developing innovative learning solutions and collaborating with diverse stakeholders. Ideal candidates will have strong writing and communication skills, and a commitment to high-quality work in a hybrid environment.

Benefits

Comprehensive benefits

Virtual health care

Flexible work environment

Qualifications

• Minimum 5 years’ experience managing projects.
• Minimum 3 years’ experience developing training programs.

Responsibilities

• Design and develop responsible gambling training programs.
• Deliver training solutions including digital methods and facilitator-led sessions.
• Lead training reviews and needs assessments.

Skills

Writing

Communication

Organizational Skills

Creative Thinking

Relationship Development

Education

Post-secondary degree/diploma in adult education

CTDP designation

Tools

Learning Management Systems (LMS)

Job description

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The Responsible Gambling Council (RGC) is a leading international authority on responsible gambling (RG) - providing insights to industry stakeholders through its research and advisory services, problem gambling prevention programs, and accrediting responsible gambling initiatives to gambling companies across the globe. Based in Toronto, RGC operates independently from the gaming industry, allowing it to offer unbiased insights and services related to responsible gambling.

As an integral member of the Advisory Services team, and reporting to the Associate Director, the Manager, Instructional Design and Learning Innovation will employ innovative and creative strategies to design, develop and deliver various online, in-person, synchronous and asynchronous learning programs. The ideal candidate has a genuine interest in working with clients to identify their training needs, employing the latest methodologies to design and develop engaging learning solutions, and creating awareness and understanding about gambling-related risks and harms via impactful training programs. Key competencies required are: very strong writing skills, previous experience developing training programs, a keen attention to detail, an ability to engage and motivate diverse learners, and enthusiasm for working collaboratively from a public health lens.

Key Responsibilities

• Design and develop creative responsible gambling training programs and materials for a variety of audiences that are aligned with current research and adult-learning best practices, and that support key priorities and industry standards.
• Deliver a range of training solutions that includes interactive digital methods, micro-learning, self-paced learning, facilitator-led sessions, as well as job aids and other accompanying resources.
• Use learning management systems and other programs for development and design, and stay current with emerging methodologies and industry trends in learning and development to support innovative learning solutions.
• Lead RG training reviews, needs assessments, and evaluations to ensure that training is meeting client program needs.
• Work collaboratively with clients, staff across the organization, and external stakeholders.
• Select and manage resources including external vendors to support, as needed.

Skills/Experience

• Superior writing ability and skill in conveying complex concepts clearly and effectively for a range of audiences.
• Post-secondary degree/diploma in adult education, health promotion, human services, communications, or equivalent; CTDP designation is an asset.
• Minimum of 5 years’ experience managing projects with a proven ability to manage schedules and achieve deliverables.
• Minimum of 3 years’ experience developing training programs.
• Proficiency in learning management systems (LMS) and training technologies.
• Exceptional communication and facilitation skills (both in person and virtual).
• Creative and strategic thinking.
• Excellent relationship development skills with an ability to respond to questions from clients with a high degree of professionalism.
• Strong organizational skills.
• Attention to detail coupled with a strong commitment to high quality work.
• Enthusiastic, collaborative team player with demonstrated ability to show initiative.
• Ability to be flexible and adaptable to change when presented with shifting priorities and deadlines.
• Experience working with diverse populations, cultural awareness, and ability to communicate in an inclusive and equitable manner.
• Experience in gambling harm prevention or knowledge of the gambling industry is an asset.

Annual salary range for this position is $65,000 - $79,000, commensurate with skills and experience, plus comprehensive benefits including virtual health care, personal and health care spending accounts and Group RRSP, and flexible work environment.

RGC operates in a hybrid work environment.The successful candidate will be expected to work in the Toronto office when needed.

RGC celebrates and values cultural diversity and is committed to attracting and retaining a diverse staff. We will honor your experiences, perspectives and unique identity. Together, our organization strives to create and maintain working environments that are inclusive, equitable and welcoming.

The Responsible Gambling Council is committed to providing an accessible recruitment process and workplace. Please let us know if you require accommodation under the Accessibility for Ontarians with Disabilities Act (AODA).

Please note, successful candidates will be required to complete a background check, facilitated by a third-party screener.

We thank all applicants for their interest, however, only candidates selected for an interview will be contacted.

Deadline for applications is May 25, 2025.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Education and Training

• Industries

  Gambling Facilities and Casinos

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