Manager, Information Technology (Permanent, Full-Time)

Northumberland Hills Hospital; Cobourg; On-site; CAD 95,000 - 99,000; Full time

Job summary

Northumberland Hills Hospital is seeking a Manager for IT Operations and Applications to lead IT departments, ensuring alignment with strategic goals. Candidates should have experience in information technology, ideally within the healthcare sector, and demonstrate strong leadership abilities. The role involves managing IT operations, compliance, and collaboration with healthcare partners to enhance service delivery.

Qualifications

• Minimum five years in a senior-level IT position, preferably in healthcare.
• Previous hospital experience required.
• Experience with HL7 interfaces and databases is an asset.

Responsibilities

• Provide leadership and support for IT Business Operations.
• Manage IT Applications, IT Service Desk, and Project Management.
• Ensure compliance with legislation and operational processes.

Skills

Leadership

IT Security

Project Management

Data Analytics

Education

Bachelor's degree in Computer Science, Engineering, or Business Administration

Master's level education

Tools

MS Project

Power BI

Tableau

Alteryx

Job description

Reference # 00927 Posted Wednesday, June 11th, 2025 at 12:00am Scope Public Applications Accepted Position Manager Department Information Technology Term Permanent, Full-Time Pay $95,755 - $98,628

VALUES AND COMMITMENT

At Northumberland Hills Hospital (NHH), our shared purpose is People First, and our core values of Integrity, Quality, Respect, Compassion and Teamwork are at the centre of who we are and what we do. We remain committed to sustaining an experienced workforce that reflects Northumberland Hills Hospital’s dedication to recognising everyone’s contributions and respecting everyone’s dignity, unique experience, and potential.

EQUITY AND ACCESSIBILITY STATEMENT

Northumberland Hills Hospital remains respectful of all protected rights, in line with the grounds laid out by the Ontario Human Rights Code (OHRC) and the Accessibility for Ontarians with Disabilities Act (AODA). As such, we welcome applications from all qualified applicants and interests from racialized persons/persons of colour, Indigenous People of North America, women, persons with disabilities, LGBTQ2S+ persons, and others who may contribute to the further diversification of ideas.

We strive to make our entire hiring process as accessible as possible and provide accommodations as required for applicants if needed. For any hiring related accommodation needs and/or requests please email us via [e-mail]. We do not use artificial intelligence in our hiring process.

LOCATION AND ABOUT NHH

Located approximately 100 kilometres east of Toronto, NHH delivers a broad range of acute, post-acute, outpatient and diagnostic services. Acute services include emergency and intensive care, medical/surgical care, obstetrical care and palliative care. Post-acute specialty services (PASS) include restorative care and rehabilitation. Mental health care, cancer and supportive care, dialysis and other ambulatory care clinics are offered on an outpatient basis through partnerships with regional centres and nearby specialists. NHH offers a full range of diagnostic services, including magnetic resonance imaging (MRI), computed tomography (CT) and mammography. The hospital serves the catchment area of west Northumberland County. A mixed urban and rural population of approximately 67,000 residents, west Northumberland comprises the Town of Cobourg, the Municipality of Port Hope, Alderville First Nation and the townships of Hamilton, Cramahe and Alnwick/Haldimand. NHH employs more than 850 people and relies on the additional support provided by physicians, midwives and volunteers. NHH is an active member of Ontario Health (East)—formerly the Central East Local Health Integration Network—and the Ontario Health Team of Northumberland. For more information, please visit nhh.ca or follow us on Facebook @northumberlandhillshosp, and LinkedIn Northumberland Hills Hospital.

Role Overview

Reporting to the Director, Information Technology, the Manager, IT Operations and Applications provides leadership, support, and guidance for the Information Technology department for all items concerning IT Business Operations, IT Applications, IT Service Desk and Project Management as it relates to IT. This position is responsible for day-to-day management and the ongoing development of the functional areas within the portfolio. These functions are performed in accordance with the strategic plan, philosophy, and values of NHH and include analysis and implementation of regional integration strategies among other hospitals, health care agencies and potential partners in the public or private sectors along with following legislation including specific regulations related to the role. This role is responsible for working closely with cross-functional teams to ensure operational processes and services are delivered to support the organization. This leader fosters an environment that promotes a teamwork approach to the achievement of objectives and the provision of high-quality services.

Qualifications/Requirements

• Graduate of a recognized post-secondary bachelors education program preferably in computer science, engineering, business administration or another related field from an accredited institution and / or equivalent experience required
• Master’s level education an asset.
• Minimum five (5) years experience in a senior-level information technology position, preferably in the healthcare sector.
• Previous Hospital experience is required.
• Experience with HL7 interfaces, databases an asset
• Demonstrated professional, leadership and operations experience
• Previous experience with IT security and compliance standards and best practices required.
• Experience shaping business and technology strategy at leadership level; with strong understanding of information technology and telecommunication systems and infrastructure, including servers, networks, and storage is an asset
• Experience and advanced knowledge of networking and related hardware (routers, switches, firewalls, servers, etc.) is an asset
• Experience working in agile delivery models preferred.
• Other certification (Lean/Six Sigma, ITIL, Change Management) is an asset.
• Proficiency in project management tools such as MS Project is an asset.
• Familiarity with data analytics tools such as Power BI, Tableau, and Alteryx is an asset.
  
  

Employment Requirements

Successful applicants are required provide a satisfactory vulnerable sector criminal reference check, that was complete less than one year from the date of hire. This requirement must be met within the first sixty (60) days of employment.

Additionally, to the above, successful applicants are also required to complete the Health Care Worker Health review process which includes providing an up-to-date immunization record to ensure compliance with the Ontario Hospital Association Communicable Diseases Surveillance Protocols within the first thirty (30) days of employment. Northumberland Hills Hospital operates a mandatory COVID-19 vaccination policy for all staff.

Northumberland Hills Hospital may choose to conduct parts/all the hiring process virtually. Furthermore, we are a scent-free environment. When attending the hospital kindly refrain from wearing strongly scented fragrances.

We thank all those that express interest in this exciting position; kindly note that due to high volumes of interests, only those selected for an interview will be contacted.