Senior Platform Engineer

TopHat; Canada; Remote; CAD 90,000 - 130,000; Full time

Job summary

A leading higher education platform is seeking a remote DevOps/SRE Engineer to enhance software delivery and system reliability. This role offers opportunities for mentorship and impactful work. Ideal candidates will have a strong foundation in DevOps principles and practical experience with technologies like Terraform and Docker, contributing to a supportive and innovative remote-first work culture.

Benefits

Competitive health benefits from day one

Professional learning and development

Flexible, remote-first work culture

Innovative PTO policy

Supportive team environment

Qualifications

• Hands-on experience with relevant technologies and scripting languages.
• Understanding and advocacy for DevOps principles.

Responsibilities

• Scale and improve deployment practices.
• Enhance reusable service templates and CI/CD tooling.
• Build and optimize observability and SLO management.
• Participate in on-call activities.

Skills

DevOps principles

Terraform

Github Actions

Docker

AWS ECS

Python

Golang

Scalable infrastructure management

Job description

Are you ready to change the future of higher ed?

Top Hat is quickly becoming the leading teaching platform in higher education. We are building a team to support our growth.

• A noble mission that creates meaningful, fulfilling work
• A team that cares deeply for customers and each other
• Professional learning and development for all role levels
• An open and welcoming Toronto HQ
• Competitive health benefits starting on day one
• A management team focused on performance, growth, engagement, and connection
• A winning strategy and market potential
• Innovative PTO policy with ample time for self-care
• Opportunities to work with new tech like generative AI and see customer impact quickly
• Passionate customers who believe in us and our mission

Why educators and students love Top Hat

• Over 20,000 educators and 3 million students rely on Top Hat
• 91% of instructors report improved student outcomes
• 81% of students find Top Hat worth the price
• Evidence shows Top Hat helps improve grades
• Dedicated support team making educators’ lives easier
• A growing community of Top Scholars
• Engaging course delivery across online, in-person, and hybrid modalities

At Top Hat, everyone is welcome.

We are committed to serving higher education and creating an inclusive environment that fosters change and recognizes the vital role of education in breaking barriers. We strive to ensure all employees and customers feel accepted and supported, regardless of background.

Our efforts include improving hiring processes, forming partnerships with organizations like BPTN, and broadening our talent pool to enhance diversity.

Our mission and vision

Mission

Spark better teaching and learning for a brighter world.

Vision

Make learning personal for every student.

Core Values

Our Five Cs are central to our culture, guiding how we serve our customers and each other:

• Curiosity fuels innovation and empathy
• Diversity of backgrounds enriches our community
• Continuous improvement enhances the customer experience
• Accountability drives us to deliver on promises
• Equity and access transform lives and society

Join us in your next career step

Location & Employment

Remote, full-time

Role Overview

We seek an experienced DevOps/SRE Engineer to enhance our software delivery and system reliability. This role offers mentorship opportunities and impacts across teams.

*Open to remote candidates across Canada*

Responsibilities

• Scale and improve deployment practices
• Enhance reusable service templates and CI/CD tooling
• Build and optimize observability and SLO management
• Participate in on-call activities
• Coach operational ownership and incident analysis
• Advance infrastructure-as-code capabilities

Qualifications

• Advocate for DevOps principles
• Hands-on with Terraform, Github Actions, Docker, Honeycomb, AWS ECS
• Experience with scripting languages like Python or Golang
• Understanding of scalable infrastructure management

Why work at Top Hat?

• Meaningful work aligned with a noble mission
• Supportive, caring team environment
• Flexible, remote-first work culture
• Growth and development opportunities
• Inclusive, welcoming headquarters in Toronto
• Competitive benefits from day one
• Leadership focused on growth and engagement
• Innovative policies supporting work-life balance
• Impactful work with emerging technologies like AI

We are committed to accessibility, diversity, and equal opportunity. Accommodation requests are welcome at any recruitment stage.