Manager in Training

Northland Properties

London

On-site

CAD 52,000 - 70,000

Full time

3 days ago

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Benefits offered by this job

Team events & milestones

Employee discounts

Dining discounts

RRSP matching

Assistance program

Tuition credits

Internal promotion opportunities

Job summary

Northland Properties is seeking a candidate to join the Sandman Leadership Development Program, a fast-track path to Hotel General Manager. You will gain hands-on experience across departments, with mentorship to build leadership, communication, and strategic management skills.

The program offers exposure to front office, housekeeping, sales and marketing, plus opportunities for internal promotion and career development within Northland Properties.

Qualifications

Minimum 2 years in hotel supervisory or 3–4 years in Sales or Rooms Division management.
Diploma or Degree in Hotel/Restaurant Management would be an asset.

Responsibilities

Mentor and develop team members to deliver exceptional guest service.
Oversee operations and ensure departments work cohesively to meet targets.
Communicate policies, manage budgets and improve financial results.

Skills

Leadership

Guest service

Communication

Time management

Staff development

MS Office

Education

Hotel/Restaurant Management

Tools

Microsoft Office Suite

Job description

EMPLOYMENT TYPE: Full Time

VACANCY STATUS: We are actively hiring for this position.

Do you aspire to be a Hospitality Leader and are for careerGROWTH? Do you have a deep routed belief that great teams are made with amazing PEOPLE; people like you?

At Sandman Hotel Group, we pride ourselves on rising to the CHALLENGE, striving to achieve exceptional results while operating hotels with professionalism and hospitality. We believe that by taking care of our team members, we create a positive atmosphere that benefits both our team members and guests.

We currently have an opportunity for an energetic, service-oriented leader to join our Leadership Development Program. Successful candidates will be given the opportunity to work with all aspects of operating a hotel and leading the team to ensure superior guest and team satisfaction. The Sandman Leadership Development Program is a unique opportunity to CONNECT with multiple locations and leaders. We invite you to bring your wholes self to work including your experience and passion, while receiving one to one mentorship as you develop your own leadership path.

Our Managers understand the meaning of true Customer Service, they are professional, team-oriented, possess good work ethics and are extremely results driven. They have no hesitation in:

Going above and beyond our guest's expectations.

Mentoring and developing our Team Members.

Delivering exceptional financial results, including maximization and effectively managing expenses and labour.

Why Join Our Program?

Accelerated Growth: Our Manager-in-Training program is a fast-track to becoming a Hotel General Manager. Through intensive training, mentorship, and hands-on experience, you'll gain a deep understanding of hotel operations, leadership, and strategic management.

Diverse Exposure: Immerse yourself in various departments, from front office and housekeeping to sales and marketing. Develop a holistic perspective that's essential for overseeing the entire hotel operation.

Mentorship: Benefit from personalized guidance and mentorship. You'll receive one-on-one coaching to refine your leadership, communication, and decision-making skills.

Innovative Culture: Join a team that embraces innovation and creativity. Contribute your ideas and be part of shaping the future of Sandman Hotel Group.

JOB REQUIREMENTS:

Minimum of 2 years Hotel supervisory experience, or 3-4 years Sales or Rooms Division Management experience.

Diploma or Degree in Hotel/Restaurant Management would be an asset. 'Hands-on' Management style.

Operations: Make the necessary adjustments to meet targets, forecast financial position of the property, create sales strategies, review statements and reports and offer assistance whenever needed.

Department controls: Be able to accurately observe budgets and sales goals; ensure productivity goals are met and that all departments work cohesively.

Staffing: Control turnover, conduct regular staff meetings, communicate with all departments, ensuring that all goals are known to the entire team and review performances to ensure the employees are of the highest quality.

Ensure all company policies are being implemented.

Work to achieve agreed goals and objectives.

Applicants must be able to communicate information and ideas clearly. They must be able to work in a fast-paced environment and be able to handle everyday situations quickly and effectively.

Must have excellent attitude with a positive influence on others.

Applicants must be empathetic to the thoughts, comments and needs of guests, clients and staff.

Entrepreneurial spirit is a definite asset.

Able to relocate within Canada if required.

APPLICABLE SKILLS:

Exceptional Leadership skills.

Commitment to exceeding guest expectations.

Computer literate with knowledge of a variety of computer software applications, including the Microsoft Office Suite.

Superior written and oral communication skills.

Excellent organizational and time management skills, with the ability to set priorities for self and others.

Ability to develop and motivate staff to achieve challenging goals.

We believe that by taking care of our team members, we create a positive atmosphere that benefits both our team members and guests. We want you to love coming to work and also find that working with Northland has a positive influence on your life outside of work.

BENEFITS