Manager, Human Resources (12 month term)

Socket.dev; Ottawa; Hybrid; CAD 110,000 - 140,000; Full time

Benefits offered by this job

Competitive compensation

Benefits package

Pension plan

EFAP

Learning & development

Wellness allowance

Career growth

Onsite fitness

Job summary

CCC seeks a Manager, Human Resources to lead a professional HR team delivering services to employees and management. This role contributes to strategic HR programs and oversees payroll, talent acquisition, labour relations, and performance management in a hybrid Ottawa environment.

The ideal candidate has a university degree in HR or related fields, 8+ years in HR with 5+ in management, and is bilingual (English/French). CCC offers a competitive package and opportunities for growth.

Qualifications

• University degree in HR, commerce, business administration, industrial relations, or a related discipline.
• 8+ years HR experience with at least 5 years in people leadership/management.
• Bilingual English/French (C-B-C) imperative.

Responsibilities

• Lead a team delivering HR services to employees and management.
• Oversee HR functions including policies, data analytics, payroll, talent acquisition, labour relations, and performance management.
• Participate in budgeting, Pay Equity, and program evaluation.
• Mentor and coach HR staff; ensure a positive culture and escalation point for issues.
• Collaborate on annual and multi-year planning and process improvements.

Skills

Leadership

Bilingual English/French

Education

University degree in HR/related field

Job description

To view a detailed Work Description of all key duties, please open the attached document.

Core Job Purpose

Reporting to the Director, Human Resources, the Manager, Human Resources is responsible for leading a team of professionals for the day-to-day delivery of Human Resources (HR) professional services to the employees and management team of CCC. The Manager contributes strategically to the development and implementation of HR programs and practices and monitors these practices to ensure efficiency, effectiveness, and alignment with corporate objectives. The Manager serves as both a people leader and a key subject matter expert.

Key Duties

Operational Accountabilities

• Provides support, and guidance to CCC’s management team in relation to HR practices and leadership practices
• Oversees the day-to-day operations of human resources areas such as, policies and procedures, data analytics, job evaluation, total rewards, payroll, talent acquisition and retention, labour relations, performance management, and learning and development (individual and corporate-wide), and ensures CCC’s programs remain aligned with best practices
• Participates on Labour Management Consultation Committee (LMCC);
• Contributes to collective bargaining process through areas of expertise such as compensation, analytics, business practices, and stakeholder relationships
• Manages and oversees the classification process to ensure consistency and integrity
• Monitors compensation program; ensures equity and consistency with market data; and presents analysis and recommendations for annual salary budgeting
• Participates on various corporate initiatives including working groups and committees such as Pay Equity

People & Organizational Management

• Provides mentoring, coaching, and performance management (including training opportunities) for HR team members
• Delegates work to team members based on prioritization and alignment with skills and workload and ensures work quality and completion
• Responsible for ensuring productive and positive culture for HR employees
• Serves as a point of escalation for issues within the portfolio

Planning & Risk Management

• Collaborates with director and contributes to annual and multi-year planning; identifies need for modifications and special initiatives, sets targets, and monitors outcomes; determines implications and options; and prepares recommendations to support strategic goals
• Oversees ongoing operational planning and/or projects including prioritization, resource allocation, and scheduling; seeks opportunities for improvement in program and service delivery, efficiencies, and integration through program evaluation and research
• Establishes and oversees performance targets and service level standards to ensure alignment with organizational goals and continuous achievement.
• Identifies operational risks, completes program/service reviews, and develops recommendations and action plans
• Assesses risk related to employment practices from a variety of perspectives (i.e., legal, reputational, and business)
• Ensures legislation, governance structures, policies and procedures are adhered to; contributes to development and alignment of internal policies and procedures; and ensures consistency in practices and applications
• Maintains awareness of changing legal/regulatory requirements and best practices within the sector (especially those of the Public Service and other Crown Corporations) by creating links and fostering relationships with external associations and HR working groups and networks
• Ensures optimization of information systems and data management processes and outcomes

Education, Experience & Core Knowledge

• Completion of university degree in human resources, commerce, business administration, industrial relations, or a related discipline
• Minimum of eight (8) years of experience in human resources, with a minimum of five (5) years of people management.
• Bilingual (English/French) C-B-C imperative
• Knowledge, skills, and experience in operational management of HR professionals, operational planning, and project, change, and risk management
• Knowledge of issues, trends, best practices, and challenges related to HR programs and services
• Knowledge of relevant local, provincial, and federal legislation and regulations including collective agreements
• Knowledge of division, broader CCC, departments, and business lines
• Knowledge of CCC Policy Suite and related procedures and instructions
• Knowledge of office productivity software and databases, discipline-specific software, enterprise software, and technology devices
• Payroll knowledge is an asset

WHAT CCC WILL OFFER YOU:

• Competitive total compensation package
• Comprehensive benefit program
• Defined-benefit pension plan
• Employee and Family Assistance Program (EFAP)
• In-house learning and development opportunities
• Health and Wellness Allowance
• Career Growth Opportunities
• Free onsite fitness center

The employee must be able to work in a hybrid environment in Ottawa, Ontario

CCC promotes a workplace that celebrates diversity and inclusion. CCC is also committed to employment equity and encourages applications from women, Indigenous people, persons with disabilities, and members of visible minorities. Please advise us of any accommodations required during the selection process.