Manager, HR and Administration

Credit Valley FHT; Mississauga; On-site; CAD 70,000 - 110,000; Full time

Job summary

Credit Valley FHT in Mississauga is seeking a Manager, HR and Administration to lead the HR function and support the executive office. The role focuses on policy development, performance metrics, total rewards oversight, onboarding, and staff relations, while ensuring adherence to HR policies and regulatory requirements.

You will also provide day-to-day executive office support, manage calendars and meetings, draft communications and reports, and assist with governance materials and board

Qualifications

• CHRP or CHRL certification is mandatory.
• Three to five years of relevant work experience.
• Must have a valid driver’s license and access to a car.
• Healthcare experience and EMR experience (preferably Accuro) preferred.

Responsibilities

• HR (60%): Develop strategic performance metrics and targets for the HR program.
• HR (60%): Develop and maintain HR policies and procedures; manage total rewards portfolio with Financial Controller.
• HR (60%): Approve vacation requests and monitor coverage; identify staffing requirements and post vacancies.
• HR (60%): Prepare interview guides, participate in interviews, oversee onboarding.Executive Associate to Senior Management (30%): Manage day-to-day executive office operations, calendars, meetings, and packages.
• Executive Associate (30%): Attend meetings, assist with minutes and reporting; draft communications and governance materials; coordinate board meetings and governance tasks.

Skills

CHRP/CHRL

Time management

Attention to detail

Communication

Interpersonal skills

Tools

Accuro EMR

Job description

Job Title: Manager, HR and Administration

Reports to: Executive Director

Organizational Profile

CVFHT is an Academic Family Health Team affiliated with Trillium Health Partners and the University of Toronto. It is an engaging inter-professional primary care team dedicated to continuous learning and excellence within primary care with a demonstrated track record of impactful quality improvement activities. It is a not-for profit organization that receives funding from the Ministry of Health and Long-Term Care and provides primary health care services to over 16,000 patients in Mississauga. The CVFHT also has a mandate to provide French language primary care services to the Francophone community.

Roles and Responsibilities

Human Resources (60%)

• Develop strategic performance metrics and targets for the HR program.
• Develop and maintain HR policies and procedures.
• Manage the total rewards portfolio in collaboration with the Financial Controller.
• Approve employee vacation requests and monitor vacation schedules to ensure adequate coverage.
• Identify current and prospective staffing requirements.
• Post vacant positions and advertisements as needed.
• Prepare interview guides with managers and participate in interviews.
• Oversee employee onboarding of new hires.
• Administer parking permits as well as issuing, activating and deactivating staff ID badges / proximity cards with the support of building maintenance.
• Ensure that all employees adhere to company HR policies and procedures.
• Develop employee training as it relates to HR policies and procedures, conflict management, difficult conversations, employee relations or ethical behaviour.
• Provide and monitor mandatory employment training.
• Assist with contract development and negotiations.
• Handle employee complaints including conflict resolution, accidents, accommodation and investigations.
• Administer progressive discipline with appropriate managers.
• Maintain employee files, training records and total reward packages.
• Manage all HR related contracts and relationships.
• Manage and oversee student volunteers assigned to assist this portfolio.

Executive Associate to Senior Management (30%)

• Manage the day-to-day operations of the Executive office including calendars, meetings, agendas and packages.
• Attend relevant meetings to assist with meeting flow, minutes and reporting.
• Provide day-to-day supervision of staff reporting to the Executive Director.
• Prepare external and internal communications such as newsletters, announcements, reports, manuals and presentations.
• Plan leadership events such as retreats or training and orientation.
• Receive and respond to inquiries from internal and external officials, executives, physicians or government representatives.
• Identify and resolve difficult and escalated issues.
• Manage board meetings including booking, preparing agendas and packages.
• Maintain up to date governance materials
• Perform other governance tasks as needed.
• Maintain discretion and confidentiality about all board matters.

Required Qualifications, Skills and Abilities

• CHRP or CHRL certification is mandatory.
• Three to five years of relevant work experience.
• Must have a valid driver's license and access to a car.
• High degree of accuracy and attention to detail.
• Ability to prioritize and manage time effectively.
• Healthcare experience and EMR experience (preferably Accuro) preferred.

In accordance with the Accessibility for Ontarians with Disabilities Act and the Ontario Human Rights Code, Credit Valley Family Health Team will provide accommodation throughout the recruitment and selection process. If you require accommodation, we will work with you to meet your needs to ensure your equal participation.

All personal information is collected under the authority of the Freedom of Information and Protection of Privacy Act.

Please note, only those candidates selected for an interview will be contacted.