Manager, Governance & Control Strategy

TD Bank Group; Toronto; On-site; CAD 110,000 - 150,000; Full time

Job summary

TD Bank Group in Toronto is seeking a Manager to join Governance & Control (G&C) Strategy & Transformation. You will help shape strategic direction, drive execution, and enable modern oversight through data, automation, and AI.

You will collaborate across three lines of defense, develop leadership-ready insights, and advance reporting, dashboards, and risk culture with a focus on disciplined execution and stakeholder engagement.

Qualifications

• 5–7+ years of experience in strategy, transformation, governance, program delivery, or business management.
• Strong ability to manage workstreams and execute in fast-paced environments.
• Excellent written and verbal communication with leadership-ready materials.
• Strong analytical skills turning data into practical recommendations.
• Experience with automation, AI/ML, or digitization is an asset.

Responsibilities

• Strategic Planning & Priority Management: support multi-year strategic plan execution and organize operating rhythm.
• OKRs / Performance Management: help manage the OKR framework and leadership-ready dashboards.
• Automation, AI & Technology Enablement: identify and support AI/automation use cases and safe adoption.
• Reporting, Insights & Executive Communications: modernize reporting with Power BI and executive materials.
• Risk Culture, Brand & Stakeholder Management: strengthen risk culture and partner across groups.

Skills

Strategy execution

Governance & controls

Data visualization

Cross-functional collaboration

Stakeholder management

Tools

Power BI

Job description

Work Location: Toronto, Ontario, Canada Hours: 37.5 Line of Business: Governance & Control Pay Details: - TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description: The Governance & Control (G&C) team serves as TD Wealth’s 1B function, protecting the business, empowering our partners, and transforming how risk and controls are managed across TD Wealth. We are seeking an execution-focused, analytically strong, and collaborative Manager to support Strategy & Transformation (S&T) for G&C. The Strategy & Transformation team is central to shaping our strategic direction, driving disciplined execution, and enabling modern, technology-accelerated oversight through data, automation, and AI. You will work with partners across the three lines of defense and enterprise functions to help build a stronger governance and control ecosystem that reinforces risk culture and delivers legendary colleague and customer experiences.

Job Responsibilities:

• Strategic Planning & Priority Management

  Support the development and execution of G&C’s annual and multi-year strategic plan, ensuring alignment to enterprise priorities and the organization’s transformation agenda. Manage key components of the operating rhythm, including fiscal planning inputs, quarterly business review materials, performance updates, and strategy refresh activities. Translate strategic pillars (Deeper Relationships, Simple & Faster, Disciplined Execution) into practical workplans, milestones, and measurable deliverables. Partner with Finance, Workforce Strategy, and business partners to support FTE planning, cost discipline, and investment prioritization analysis.

• Objectives & Key Results (OKRs) / Performance Management

  Support the management of the G&C OKR framework, helping ensure priorities, measures, and deliverables are clearly defined and aligned to enterprise expectations. Track, analyze, and report performance metrics, including shared-accountability risk indicators and G&C-owned outcomes. Prepare leadership-ready dashboards, insights, and narratives that support informed decision-making by the VP, senior leadership team, and relevant committees. Promote performance discipline by maintaining clear tracking routines, highlighting risks or gaps, and supporting timely follow-up on commitments.

• Automation, AI & Technology Enablement

  Identify, assess, and support delivery of automation and AI use cases that scale oversight, modernize control environments, and reduce manual effort. Maintain a pipeline of AI and automation opportunities across the G&C portfolio, partnering with business, data, and technology teams to assess feasibility, readiness, and impact. Contribute to G&C’s responsible AI strategy by helping ensure proposed solutions align with enterprise frameworks, governance expectations, and regulatory principles. Support control automation, call-monitoring AI, continuous monitoring dashboards, and eGRC platform integration workstreams. Partner with internal technology teams to enable safe, practical, and responsible adoption of new tools and capabilities. Develop supporting analysis for business cases, including ROI, risk reduction, capacity creation, and colleague experience benefits.

• Reporting, Insights & Executive Communications

  Support the modernization of G&C’s reporting ecosystem by helping shift reporting toward an insight-driven model that elevates risk signals and enables proactive decision-making. Use automation, data visualization, and Power BI to improve consistency, speed, accuracy, and usability of recurring reporting. Prepare high-quality materials including operational insights, risk narratives, performance scorecards, audit/regulatory updates, and quarterly results packages. Improve reporting quality by applying clear storytelling, simplified visuals, and actionable insights. Support the VP and senior leadership team with strategic presentations, town halls, leadership team materials, and enterprise submission inputs.

• Risk Culture, Brand, & Stakeholder Management

  Support initiatives that strengthen TD Wealth’s risk culture through insights, education, storytelling, and proactive partnership with 1A. Coordinate and help deliver key colleague experience programs and events including Pulse, Reward and Recognition (R&R), and Town Halls. Support talent learning and development across G&C, including capability-upskilling programs and adoption of new ways of working. Build trusted relationships across G&C, Wealth, and enterprise partner groups to support alignment, issue resolution, and execution momentum.

Job Qualifications:

• 5 –7+ years of experience in strategy, transformation, governance, program delivery, or business management.
• Strong ability to manage workstreams, organize complex information, and execute in fast-paced environments.
• Excellent written and verbal communication skills, with the ability to prepare leadership-ready materials and influence stakeholders.
• Strong analytical and problem-solving skills with the ability to turn data and insights into practical recommendations.
• Experience with automation, AI/ML applications, digitization, data visualization, or process improvement is an asset.
• Strong relationship-building, collaboration, and stakeholder management capabilities.
• Understanding of risk frameworks (e.g., 3LoD, regulatory expectations, audit, controls) is an asset.
• Ability to manage priorities, track shared accountability metrics, and drive alignment across multiple stakeholders.

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package

Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:

We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home. Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact. We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding

We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process

We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation

Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process. We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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Our Values At TD we’re guided by our purpose to enrich the lives of our customers, communities and colleagues, and share a set of values that shape our culture and guide our behavior. In exchange for how our colleagues show up to help TD succeed, we are committed to delivering a colleague experience grounded in Impact, Growth and a Culture of Care. No matter where you work across TD, we empower you to make an impact at work and in your community, explore and grow your career and be part of our caring and inclusive culture.

Our Commitment to Diversity, Equity, and Inclusion

At TD, we’re committed to fostering an environment where all colleagues are encouraged to bring their authentic selves to work, experience equitable opportunities, and feel respected and supported. We’re dedicated to building an inclusive workforce that reflects the diversity of the customers and the communities in which we live and serve.

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