Senior Manager, Governance & Control
TD Bank Group
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Job summary
TD Bank Group is seeking a Senior Manager in Governance & Control to lead Strategy & Transformation. You will partner across three lines of defense and enterprise functions to shape strategic direction, execute with data, automation, and AI, and strengthen risk culture through actionable dashboards and leadership communications.
Lead cross-functional teams, align priorities with enterprise goals, and drive disciplined execution in a fast-paced, financially regulated environment.
Qualifications
- 10+ years of experience in strategy, transformation, governance and delivery.
- Proven ability to build strategic plans, manage complex programs, and execute in fast-paced environments.
- Exceptional written and verbal communication skills, capable of building executive-ready materials and influencing senior leaders.
- Strong analytical and problem-solving skills with the ability to turn insights into decisions and actions.
- Experience with automation, AI/ML applications, or digitization programs (business or technical side).
- Strong people leadership, coaching, and relationship-building capabilities.
- Understanding of risk frameworks (e.g., 3LoD, regulatory expectations, audit, controls) is an asset.
Responsibilities
- Strategic Planning & Priority Management: Lead the development of G&C’s strategic plan and operating rhythm, translate pillars into roadmaps, and support FTE planning and investment prioritization.
- OKRs / Performance Management: Own the OKR framework, define and report performance metrics, deliver executive-ready dashboards and narratives.
- Automation, AI & Technology Enablement: Identify and deliver AI/automation use cases, build ROI and business cases.
- Reporting, Insights & Executive Communications: Modernize reporting with automation and Power BI, deliver executive materials and risk narratives.
- Risk Culture, Brand, & Stakeholder Management: Strengthen risk culture and lead colleague experience programs and development across G&C.
Skills
Tools
Job description
Work Location: Toronto, Ontario, Canada Hours: 37.5 Line of Business: Governance & Control Pay Details: $115,600 - $163,200 CAD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
The Governance & Control (G&C) team serves as TD Wealth’s 1B function, protecting the business, empowering our partners, and transforming how risk and controls are managed across TD Wealth. We are seeking a strategic, execution-focused, and analytically strong Senior Manager to lead Strategy & Transformation (S&T) for G&C. The Strategy & Transformation team is central to shaping our strategic direction, driving disciplined execution, and enabling modern, technology-accelerated oversight through data, automation, and AI. You will partner across the three lines of defense and enterprise functions to build a world-class governance and control ecosystem that strengthens risk culture and delivers legendary colleague and customer experiences.
Strategic Planning & Priority Management Lead the development of G&C’s annual and multi-year strategic plan, grounded in enterprise priorities and the organization’s transformation agenda. Build and manage a clear operating rhythm, including fiscal planning, quarterly business reviews, performance monitoring, and strategy refresh cycles. Translate strategic pillars (Deeper Relationships, Simple & Faster, Disciplined Execution) into actionable roadmaps, boulders, and measurable outcomes. Partner with Finance and Workforce Strategy to support FTE planning, cost discipline, and investment prioritization.
Objectives & Key Results (OKRs) / Performance Management Own the G&C OKR framework, ensuring alignment to enterprise priorities, regulatory expectations, and risk appetite. Define, measure, and report performance metrics, including both shared-accountability risk indicators and G&C-owned outcomes. Deliver executive-ready dashboards, insights, and narratives that support informed decision-making by VP, SVP, and executive committees. Strengthen performance discipline through coaching, clarity of targets, and transparent tracking.
Automation, AI & Technology Enablement Lead the identification, prioritization, and delivery of automation and AI use cases that scale oversight, modernize control environments, and reduce manual effort. Build and maintain a pipeline of high-value AI opportunities across the G&C portfolio, partnering with business, data, and technology leaders to assess feasibility, readiness, and impact. Support the development of G&C’s responsible AI strategy, ensuring solutions align with enterprise frameworks, governance expectations, and regulatory principles. Oversee development of control automation, call-monitoring AI, continuous monitoring dashboards, and eGRC platform integrations. Partner with internal technology teams to drive innovation and ensure safe, responsible AI adoption. Build business cases that articulate ROI, risk reduction, and colleague experience uplift.
Reporting, Insights & Executive Communications Lead G&C’s reporting ecosystem, transforming it into an insight-driven model that elevates risk signals and drives proactive decision-making. Modernize reporting through automation, data visualization, and Power BI, reducing manual effort and increasing consistency, speed, and accuracy. Deliver executive-ready materials including operational insights, risk narratives, performance scorecards, audit/regulatory updates, and quarterly results packages. Improve reporting quality by prioritizing simplicity, clarity, and actionable insights. Support the VP and senior leadership team with strategic presentations, town halls, LT materials, and enterprise steering committee submissions.
Risk Culture, Brand, & Stakeholder Management Play a leadership role in strengthening TD Wealth's risk culture through insights, education, storytelling, and proactive partnership with 1A. Lead the delivery of key colleague experience programs and events including Pulse, Reward and Recognition (R&R) and Town Halls. Support talent learning & development across G&C, including capability-upskilling programs.
- 10+ years of experience in strategy, transformation, governance and delivery.
- Proven ability to build strategic plans, manage complex programs, and execute in fast-paced environments.
- Exceptional written and verbal communication skills, capable of building executive-ready materials and influencing senior leaders.
- Strong analytical and problem-solving skills with the ability to turn insights into decisions and actions.
- Experience with automation, AI/ML applications, or digitization programs (business or technical side).
- Strong people leadership, coaching, and relationship-building capabilities.
- Understanding of risk frameworks (e.g., 3LoD, regulatory expectations, audit, controls) is an asset.
- Ability to manage shared accountability metrics and drive alignment across multiple stakeholders.
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs.
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home. Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.
If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact. We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process. We look forward to hearing from you!
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At TD we’re guided by our purpose to enrich the lives of our customers, communities and colleagues, and share a set of values that shape our culture and guide our behavior. In exchange for how our colleagues show up to help TD succeed, we are committed to delivering a colleague experience grounded in Impact, Growth and a Culture of Care. No matter where you work across TD, we empower you to make an impact at work and in your community, explore and grow your career and be part of our caring and inclusive culture.
At TD, we’re committed to fostering an environment where all colleagues are encouraged to bring their authentic selves to work, experience equitable opportunities, and feel respected and supported. We’re dedicated to building an inclusive workforce that reflects the diversity of the customers and the communities in which we live and serve.
TD has a long-standing commitment to help drive progress towards a more inclusive and sustainable future. That’s why we launched the TD Ready Commitment in 2018, now a multi-year North American initiative. Under the TD Ready Commitment, we are targeting a total of C$1 billion by 2030 in community giving across four key, interconnected drivers of change: Financial Security, Vibrant Planet, Connected Communities, and Better Health. It’s our goal to help support change, nurture progress, and contribute to making the world a better, more inclusive place for our customers, colleagues, and communities.
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