Manager, Global Quality and Operational Excellence

Mark Anthony Group; Vancouver; Hybrid; CAD 95,000 - 115,000; Full time

Job summary

Mark Anthony Group seeks a Manager for Global Quality and Operational Excellence to lead the development of quality standards across its global operations. This role requires strong leadership skills and a background in Quality Management Systems, particularly within the beverage industry. The position offers strategic exposure and the opportunity to influence quality standards in a growing organization.

Benefits

Company-matched RRSP contributions

Extended health and dental benefits

Maternity & Adoption Leave Top Up

Paid time off

World leading learning and development programs

Hybrid work environment (3-days in-office)

Company paid parking

Complimentary building gym

Qualifications

• 7+ years of experience in Quality, including at least 2 years in the beverage industry.
• Strong knowledge of QMS platforms.
• GFSI-certified auditor or equivalent certification preferred.

Responsibilities

• Lead the creation and harmonization of global quality and technical standards.
• Build and implement a global audit program, including internal site audits.
• Collaborate with regional quality leads and support QMS expansion.

Skills

Leadership

Quality Management Systems (QMS)

Food Safety Standards (HACCP, VACCP)

Education

Degree or diploma in Chemistry, Food Science, Microbiology

Job description

Mark Anthony Group is an entrepreneurial drinks company, built from the ground up by thinking differently, innovating and doing the unexpected. Our company is rooted in family values, a bold vision and relentless determination to continuously raise the bar and make a positive difference in consumers' lives.

Founded in 1972, we’ve grown organically from a one-person import wine business into an international drinks company. Our hallmarks include a portfolio of iconic beverage brands—White Claw Hard Seltzer, Mike’s Hard Lemonade, Dillon’s Small Batch Distillers, Olé Cocktail Co. and Más+ by Messi—alongside a collection of luxury wineries in the Okanagan Valley, notably Mission Hill Family Estate, CedarCreek Estate Winery, Martin’s Lane Winery, and CheckMate Artisanal Winery.

The Role

Based at our Vancouver office, the Manager, Global Quality and Operational Excellence will lead the development, harmonization, and execution of quality standards across our global operations. You will be responsible for ensuring these standards are consistently built and upheld across all business units, with a particular emphasis on meeting the Quality Operations requirements of third-party manufacturing. This role plays a critical part in shaping the future of our Quality Management System (QMS), ensuring alignment across Canada, the US, and Rest of World (ROW) regions.

1. Lead the creation and harmonization of global quality and technical standards, including food safety (HACCP, VACCP) and packaging specifications.
2. Build and implement a global audit program, including internal site audits.
3. Review and align existing documentation and standards across regions to eliminate fragmentation and ensure global consistency.
4. Collaborate with regional quality leads, supply chain, product development, and IT to support QMS expansion and documentation in ETQ.
5. Support onboarding and training of regional quality teams and corporate hubs; occasional direct training for co-packers as needed.
6. Help define and document processes for integration into the quality system, supporting future system builds.
7. Travel approximately 25% globally to support audits and site visits.

Who You Are

• Degree or diploma in Chemistry, Food Science, Microbiology, or a related field (advanced degree preferred).
• 7+ years of experience in Quality, including at least 2 years in the beverage industry.
• Experience in the beverage, food, or CPG industry is required.
• Strong knowledge of QMS platforms.
• GFSI-certified auditor or equivalent certification strongly preferred.
• Demonstrated ability to lead cross-functional initiatives across global teams.
• Comfortable working independently and capable of building frameworks from the ground up.

What You'll Gain

• Strategic exposure to global quality operations and leadership.
• Opportunity to shape and influence quality standards across a growing organization.
• A collaborative environment with the autonomy to build and lead impactful initiatives.

Why Join Us?

Mark Anthony is committed to hiring, engaging, and growing qualified, talented, and motivated team members at every level of our organization. We offer competitive compensation that recognizes individual and company performance. The typical hiring range for this position is $95,000 - $115,000 annually, complemented by a bonus plan; the base pay is determined by market location and job-related knowledge, skills, experience, and education.

As part of our Total Rewards program, we are also proud to offer:

• Company-matched RRSP contributions
• Extended health and dental benefits, and mental health plans with 24/7 access to a primary care physician via Lumino Health
• Maternity & Adoption Leave Top Up and Paid Secondary Caregiver Leave
• Paid time off
• An extensive offering of world leading learning and development programs to empower your career development – in-person and digital offerings with internationally renowned resources like Franklin Covey and Lumina.

Other perks include:

• Located in a prime Vancouver neighborhood (near transit)
• Hybrid work environment of 3-days a week in-office
• Company paid parking
• Complimentary building gym

We are growing a lasting legacy in the beverage alcohol industry, with people first. Apply now!

Mark Anthony Group is an equal opportunity employer. We encourage applications from individuals of all backgrounds who are eligible to work in Canada. We thank all candidates for their interest in MAG, and we will reach out to those under consideration. If you are contacted for an interview and require accommodation during the recruitment process, please contact your recruiter.

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At Mark Anthony, we exist to Unearth the Extraordinary:

Our Purpose is not just a statement; it is a call to action that binds us together and ignites our passion for making a difference. It is the driving force behind why we do what we do every single day, connecting our global organization across all business units, roles, and locations. We are:

Best in Our Craft
We set the standard with a pursuit of excellence that can be found in everything from our products and processes to our plants and people.

Ambitiously Curious
We stay curious, dreaming big and navigating the unknown with an enduring belief in better.

Made With Humility
We bring humility, authenticity, fun, and support to every collaboration and celebrate wins as a team.

Daringly Disruptive
We disrupt the status quo, moving fast to seize opportunities and acting scrappy to stay ahead of industry giants.