Manager, Fulfillment (TBS)

The Beer Store; Bolton; Hybrid; CAD 83,000 - 104,000; Full time

Benefits offered by this job

Competitive compensation

Health benefits

Pension plan with company matching

Tuition reimbursement

Generous paid time off

Employee offers

Job summary

The Beer Store in Bolton, Ontario is seeking a Manager, Fulfillment (TBS) to lead network-wide fulfillment and inventory governance. You will partner with brewers, logistics, and planning teams to drive reliable supply and service levels.

This full-time role offers a hybrid work model with visits to the office and some travel. You will shape S&OP processes, optimize product availability, and develop supplier relationships to deliver against commercial commitments.

Qualifications

• 8+ years of progressive supply chain leadership in retail, beverage, CPG, or distribution environments.
• Experience leading brewer-facing S&OPs and governance structures for supply planning across partner ecosystems.

Responsibilities

• Lead supplier-facing S&OP processes with governance and KPI frameworks.
• Set national fulfillment and integrated supply planning strategy.
• Develop strategic relationships with brewers and suppliers as primary contact.
• Define network-wide fulfillment strategy to optimize availability and inbound readiness.
• Lead inventory management strategies balancing service and working capital.
• Coordinate promotional planning and new product introductions.
• Establish supplier performance management routines for risk mitigation.
• Provide cross-functional leadership across supply chain functions.

Skills

End-to-end SCM

Customer collaboration

Stakeholder management

Communication

Data-driven decisions

Education

APICS/CPIM/CSCP/SCMP

Bachelor's degree in Supply Chain/Business/Operations

Lean training

Analytics/related post-grad degree

Tools

JDA

SAP IBP

CPFR platforms

Job description

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Becoming experts on beer doesn't happen overnight - we've been in business since 1927 and today, The Beer Store is the primary distribution and sales channel for beer in Ontario and is owned by 28+ Ontario-based brewers! Through our Retail Stores, Distribution Centres, Draught Services, Customer Experience Centre, and our Corporate Office, we form one large team that is passionate about the beer business. The Beer Store is proud to foster a respectful and inclusive culture that expands and leverages the diverse talents, experiences, and perspectives of our team members to deliver exceptional service for our customers. We continue to be successful by working together, respecting each other, having a positive attitude and by trying new and innovative ideas. Not only are we knowledgeable, passionate, and loyal ambassadors for beer, we’re also health and safety advocates, environmental champions, DEIB enthusiasts and we give proudly back to our communities.

The Role

We are currently searching for a Manager, Fulfillment (TBS), reporting to the Senior Manager, Supply Chain Planning. This vacancy is a full-time, permanent opportunity. The Manager, Fulfillment plays a key strategic leadership role within the supply chain, responsible for shaping and advancing fulfillment planning, strengthening supplier collaboration, enhancing inventory governance, and ensuring inbound readiness across The Beer Store network. This role sets the strategic direction for supplier- and brewer-facing S&OP processes, aligning supply, inventory, service levels, and operational priorities with overall business objectives. In this role, the Manager leads ongoing improvements to fulfillment governance, supplier engagement, and risk management to enhance inventory, service, and network performance. The position partners cross-functionally with brewers, logistics, operations, and planning teams to drive accountability, resilience, and continuous improvement.

Location

Our Corporate Office is located in Bolton, ON. We offer a hybrid work model with visits into the office a minimum of three times per week and on an as-needed basis depending on the role and function. Up to 15% of business travel is required to support organizational needs, therefore a valid driver’s license and access to a vehicle is required.

What You'll Be Doing

Champion and lead supplier-facing S&OP processes, establishing governance, decision-making forums, and KPI frameworks that drive aligned, accountable planning across the network

Set and align the national fulfillment and integrated supply planning strategy, ensuring all supplier and brewer decisions support a unified enterprise-wide plan

Own and develop strategic relationships with brewers and suppliers, acting as the primary point of contact to drive trust, accountability, and service excellence

Define and execute network-wide fulfillment strategy, optimizing product availability, inbound readiness, inventory positioning, and operational performance

Lead enterprise inventory management strategy, balancing service, working capital, and supply continuity while reducing aged, slow-moving, and obsolete inventory

Drive promotional planning and new product introduction execution, ensuring cross-functional alignment and consistent delivery against service and commercial commitments

Establish and lead supplier performance management routines, enabling proactive risk identification, continuous improvement, and consistent service outcomes

Provide cross-functional leadership across supply chain functions, guiding data-driven decision-making on allocation, trade-offs, and network flow optimization

Anticipate, assess, and mitigate supply chain risks, leading contingency planning and ensuring network readiness to respond to disruptions with speed and clarity

Champion continuous improvement and planning capability development, driving lean practices, process standardization, and enhanced visibility through reporting and performance insights

• Perform other related duties and projects as assigned

Who You Are - Your Knowledge, Skills & Experience

Education

• APICS / CPIM / CSCP / SCMP or equivalent supply chain designation preferred
• Bachelor's degree in Supply Chain, Business, Operations, or a related field
• Lean or continuous improvement training is considered an asset
• Post-graduate degree in Analytics, Supply Chain, Business, or related discipline preferred

Experience

• 8+ years of progressive supply chain leadership, with a track record of elevating fulfillment, inventory strategy, S&OP, and supplier collaboration capabilities within retail, beverage, CPG, or distribution environments
• Demonstrated experience leading and orchestrating brewer facing S&OPs, with a track record of designing governance structures that drive aligned, accountable supply planning across complex partner ecosystems

Skills

• Comprehensive understanding of end-to-end supply chain planning including demand, supply, inventory, service, and customer collaboration and how each dimension influences customer outcomes
• Deep expertise in customer supply chain strategy, service performance management, Customer S&OP governance, collaborative planning, and customer performance frameworks
• Demonstrated leadership presence with a strong ownership mindset and the ability to influence and align stakeholders across organizational functions and external customer relationships
• Excellent interpersonal skills with the ability to collaborate effectively across departments within the business
• Exceptional communication and stakeholder management skills, with the confidence to represent supply chain strategy effectively to customers, brewers, and senior internal leaders
• Proficiency in customer-facing planning and collaboration tools such as JDA, SAP IBP, CPFR platforms, or equivalent systems, with the ability to use data and system outputs to strengthen customer alignment and service performance
• Strong analytical acumen and business judgment, with the ability to translate complex supply chain dynamics into clear customer insights and actionable decisions

Compensation

Salary range? Yup, we’ve got one: $83,000–$103,700 CAD per year. But here’s the real deal - if you’re the perfect brew of experience, skills, and personality, we’re open to exploring beyond the range. Tell us what you’re working with, and let’s pour over it together

What We Offer

• We work to recognize you in meaningful ways including a competitive compensation, incentive pay, a flex health benefits program, employee & family assistance program, defined pension plan with company matching, recognition programs, tuition reimbursement program, generous paid time off, employee special offers, and a casual dress and work environment.
• *Benefits and perks are dependent upon role and status and are subject to change at the sole discretion of the company.

Equal Opportunity Employer

Weare committed to providing a respectful and empowering workplace that values our greatest resource, our people. Diversity, Equity, Inclusion & Belonging are essential components of our culture that empower us to meet the needs of our employees, customers and communities. We welcome applicants from all backgrounds including racialized persons / persons of colour, women, Indigenous / Aboriginal People of North America, persons with disabilities, 2SLGBTQIA+ persons, and any other characteristic. We’re an equal opportunity employer and provideemployment accommodation in accordance withprovincial legislation.If contacted for an employment opportunity or testing, please advise Human Resources if you require accommodation at any stage of the recruitment process.

We genuinely thank you for your interest in this opportunity with us. Due to the high volume of applications we receive, only applicants selected for an interview will be contacted.