Manager, Fraud Risk Management (5573)

TD Bank; Toronto; On-site; CAD 97,000 - 137,000; Full time

Job summary

TD Bank in Toronto, ON, is seeking a Manager of Fraud Risk Management to provide independent Second Line oversight of external fraud risk. The role partners with business segments, ORM teams, and other risk functions to assess risk exposures, governance practices, and regulatory expectations.

The position reports to the AVP, Fraud Risk Management and requires leveraging risk management frameworks to monitor, challenge, and mitigate fraud threats across products and customer lifecycles.

Qualifications

• Experience in external fraud risk within banking or financial services.
• Strong risk management capabilities across Second Line of Defense.
• Ability to provide independent oversight and challenge risk decisions.

Responsibilities

• Provide independent Second Line oversight for external fraud risk across the Bank.
• Assess and challenge design and effectiveness of fraud prevention and detection controls.
• Evaluate fraud strategies, monitoring, thresholds, and risk reporting.
• Analyze fraud losses, alerts, and events to identify trends and remediation needs.
• Support risk governance through risk reporting, committee materials, and policy reviews.
• Collaborate with Business Segments, Corporate Functions, and ORM teams to coordinate risk oversight.

Skills

Fraud risk

Risk assessment

Independent oversight

Regulatory compliance

Job description

Work Location: Toronto, Ontario, Canada

Hours: 37.5

Line of Business: Financial Crimes & Fraud Mgmt

Pay Details: $96,900 - $136,800 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview

Enterprise Fraud Risk Management is an independent Second Line of Defence function within Enterprise Conduct, Insider and Fraud Risk, responsible for providing oversight, effective challenge, advisory support, and risk intelligence to help ensure external fraud risks are appropriately identified, assessed, managed, monitored, and reported across the Bank. The function operates within the Enterprise Risk Framework and Operational Risk Management Framework and supports the Bank's risk appetite, governance, and regulatory obligations.

Job Description

Reporting to the AVP, Fraud Risk Management, the Manager provides independent Second Line oversight and subject matter expertise for external fraud risk across the Bank.

The role partners with Business Segments, Corporate Functions, Segment Operational Risk Management (ORM) teams, and other Risk Oversight Functions to assess external fraud risk exposures, challenge First Line risk management activities, and provide enterprise-wide insight on fraud threats, emerging risks, control effectiveness, governance practices, and regulatory expectations.

The incumbent operates within the Operational Risk Management Framework and leverages operational risk management programs, methodologies, and tools to assess risk exposures, identify control weaknesses, monitor trends, and support informed risk-based decision making.

Key Accountabilities

• Apply deep knowledge of external fraud typologies, attack methods, customer journeys, and loss drivers to independently assess fraud risk exposure and challenge the adequacy of First Line risk decisions.
• Provide independent Second Line oversight and effective challenge of the identification, assessment, mitigation, monitoring, and reporting of external fraud risks across the Bank.
• Assess and challenge the design and effectiveness of fraud prevention, detection, authentication, interdiction, investigation, and recovery controls across products, channels, and customer lifecycle activities.
• Assess fraud strategies, thresholds, monitoring, and management information to determine whether coverage, performance, and residual risk are understood and aligned with the Bank's risk appetite.
• Analyze fraud losses, attempted fraud, alerts, cases, operational events, control performance, and root causes to identify material trends, control gaps, and areas requiring escalation or remediation.
• Apply the Operational Risk Management Framework and leverage established operational risk programs and tools, including Risk and Control Self-Assessments (RCSAs), Operational Risk Profiles, Key Risk Indicators (KRIs), Issues Management, Event Management, Scenario Analysis, and Risk Acceptance processes.
• Analyze specialty risk assessments, risk indicators, operational risk events, issues, losses, control performance, and emerging threats to support an independent view of enterprise fraud risk and identify areas requiring management attention.
• Provide fraud risk expertise and effective challenge for strategic initiatives, business changes, new products, digital capabilities, authentication approaches, payment processes, policy exceptions, and material change initiatives before implementation and through ongoing monitoring.
• Support the development, maintenance, implementation, and interpretation of the Enterprise External Fraud Risk Policy and related standards, frameworks, procedures, and guidance.
• Assess whether external fraud risks are appropriately identified, assessed, managed, monitored, and reported in accordance with enterprise requirements, risk appetite, and regulatory expectations.
• Contribute to enterprise fraud risk governance through the preparation of risk reporting, committee materials, policy reviews, risk assessments, and risk appetite monitoring.
• Partner with Business Segments, Corporate Functions, Segment ORM teams, and other Risk Oversight Functions, including Financial Crime, Cybersecurity, Compliance, Legal, and Operational Risk Management, to support a coordinated and integrated approach to risk oversight.
• Monitor industry trends, emerging fraud typologies, external thr