Manager Franchise Performance - Brampton/Etobicoke/Greater Toronto

The Subway HR Team; Ontario; On-site; CAD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a Manager of Franchise Performance to drive profitability and align procedures with brand standards. This role offers an exciting opportunity to influence franchise owners across Ontario, focusing on building sales, relationships, and stores. You'll provide strategic guidance, conduct business reviews, and lead training sessions, all while fostering a collaborative and dynamic environment. If you're ready to embrace a fast-paced role that encourages growth and accountability, this is the perfect opportunity for you.

Qualifications

• Ability to learn and cascade technology initiatives.
• Attention to detail and a hands-on approach.

Responsibilities

• Provide operational and food safety guidance during restaurant visits.
• Coach franchisees and train staff to improve performance.

Skills

Problem-solving

Business analysis

Attention to detail

Teamwork

Leadership

Relationship-building

Job description

Manager Franchise Performance - Brampton/Etobicoke/Greater Toronto

Region: Brampton/Etobicoke/Greater Toronto

Ready for a fresh, new career? Look no further because one of the world’s most iconic brands can help you get there.

Why Join Us?

At Subway, “better” is baked into our DNA. We are a brand that believes in continued improvement in our lives, our businesses, and our planet. From the handshake that started our very first sandwich shop to earning our position as one of the world’s leading restaurant brands, we’ve always embraced change and the path ahead. And today, we're making better living way easier.

Our purpose is about more than the food we serve in our restaurants. It’s centered on fueling healthy businesses and healthier lives. It is one of the most exciting times to join the Subway team and contribute to our transformational journey.

About the Role:

We have an exciting opportunity to support our Canada BU, North America team as a Manager, Franchise Performance based in Ontario (Canada). The Manager, Franchise Performance supports the team with providing strategic business direction and alignment to influence Subway franchise owners in maximizing profitability and aligning store procedures to Subway's brand standards. This role involves communicating performance expectations, implementing business growth strategies, and providing training to strengthen locations.

If you feel this is the role for you, and you are successful with your application, be ready to be Bold, Empowered, Accountable, and ready to have Fun in a fast-paced, agile environment.

Responsibilities include but are not limited to:

• BUILDING SALES & PROFITS: Provide operational and food safety guidance during restaurant visits; evaluate restaurants quarterly using the PBE model; document compliance and improvement areas; analyze sales and costs; conduct business reviews; educate franchisees on marketing, SOPs, and financials.
• BUILDING RELATIONSHIPS: Coach franchisees, train staff, develop local marketing plans, and build strong relationships through regular visits and communications. Lead training sessions and support franchisees in marketing and operational improvements.
• BUILDING STORES: Assist with site reviews, new store openings, and relocations. Support franchisees in growth and retirement processes, ensuring readiness and compliance.
• SELF-DEVELOPMENT: Participate in training programs, travel for training and meetings, and stay informed on new initiatives to effectively influence franchisees.

Qualifications (examples):

• Ability to learn and cascade technology initiatives.
• Problem-solving and business analysis skills.
• Attention to detail, teamwork, and hands-on approach.
• Autonomy, professionalism, adaptability, and integrity.
• Leadership, motivation, multitasking, and relationship-building skills.