Manager Franchise Performance - Brampton/Etobicoke/Greater Toronto

The Subway HR Team; Brampton; On-site; CAD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a dynamic Manager of Franchise Performance to drive business growth and enhance profitability across its locations. This role involves providing strategic direction, coaching franchisees, and ensuring compliance with brand standards. You'll be empowered to build relationships, analyze performance metrics, and facilitate training in a fast-paced environment. Join a team that values accountability, fun, and personal development while contributing to a transformational journey in the restaurant sector.

Benefits

Pension/401K/RSP

Competitive Bonus

Tuition Reimbursement

Company Holidays

Volunteering time

Qualifications

• Ability to learn and cascade technology initiatives.
• Strong interpersonal and networking skills.

Responsibilities

• Guide franchisees on operational and food safety during visits.
• Coach franchisees to achieve store and territory goals.
• Assist with site reviews and support new store openings.

Skills

Problem-solving

Business analysis

Attention to detail

Leadership skills

Relationship-building

Job description

Manager Franchise Performance - Brampton/Etobicoke/Greater Toronto

Region: Brampton/Etobicoke/Greater Toronto

Ready for a fresh, new career? Look no further because one of the world’s most iconic brands can help you get there.

Why Join Us?

At Subway, “better” is baked into our DNA. We are a brand that believes in continued improvement in our lives, our businesses, and our planet. From the handshake that started our very first sandwich shop to earning our position as one of the world’s leading restaurant brands, we’ve always embraced change and the path ahead. Today, we're making better living way easier.

Our purpose is about more than the food we serve in our restaurants. It’s centered on fueling healthy businesses and healthier lives. It is one of the most exciting times to join the Subway team and contribute to our transformational journey.

About the Role:

We have an exciting opportunity to support our Canada BU, North America team as a Manager, Franchise Performance based in Ontario (Canada). The Manager, Franchise Performance supports the team with providing strategic business direction and alignment to influence Subway franchise owners in maximizing profitability and aligning store operations with Subway's brand standards. This role will communicate expected performance levels of locations and franchisees within their assigned area relative to company KPIs and metrics. They will drive business growth by identifying operational improvement opportunities and providing training to strengthen locations.

If you feel this is the role for you and you are successful with your application, be ready to be Bold, Empowered, Accountable, and to have Fun in a fast-paced, agile environment.

Responsibilities include but are not limited to:

• BUILDING SALES & PROFITS: Impart operational and food safety guidance during restaurant visits, evaluate restaurants quarterly using the PBE model, document compliance, improvements, and opportunities, analyze sales and costs, and provide tailored guidance. Review franchise portfolios, conduct business reviews, and support marketing and financial planning.
• BUILDING RELATIONSHIPS: Coach and counsel franchisees to achieve store and territory goals, train staff on company initiatives, develop relationships through regular visits and communications, and lead training sessions. Support local marketing efforts and provide operational coaching during restaurant shifts.
• BUILDING STORES: Assist with site reviews, support new store openings and transfers, evaluate readiness, and help franchisees grow their businesses, including retirement planning from the brand.
• SELF-DEVELOPMENT: Engage in training programs, participate in scheduled training and meetings, and stay informed on new initiatives to effectively influence franchisees.

Qualifications (examples):

• Ability to learn and cascade technology initiatives
• Problem-solving and business analysis skills
• Attention to detail, teamwork, and hands-on approach during visits
• Autonomous, professional, adaptable, and with integrity
• Leadership and motivational skills
• Ability to multi-task, prioritize, and thrive in a fast-paced environment
• Strong interpersonal, relationship-building, and networking skills with a self-motivated attitude

What do we Offer?

• Pension/401K/RSP (country specific)
• Competitive Bonus
• Tuition Reimbursement
• Company Holidays
• Volunteering time
• And Many More…