Manager, Finance and Operations

OBSI - Ombudsman for Banking Services and Investments; Toronto; Hybrid; CAD 120,000 - 140,000; Full time

Benefits offered by this job

Competitive base pay

Variable incentive programs

Group benefits

Company contributed pension

Job summary

OBSI - Ombudsman for Banking Services and Investments in Toronto is seeking a Finance & Operations Manager to lead daily financial operations, oversee budgeting, forecasting and reporting, coordinate external audits and maintain strong internal controls. The role blends finance with office operations and membership administration, offering hybrid work with two days in the office.

A CPA with 7+ years of progressive finance experience and proven leadership is required, with a collaborative,

Qualifications

• CPA designation and at least 7 years of progressive finance experience.
• Demonstrated leadership skills and collaborative approach.
• Strong analytical thinking and problem-solving abilities.

Responsibilities

• Lead day-to-day financial operations and take a hands-on role in financial reporting, budgeting, forecasting and analysis.
• Prepare financial statements and coordinate external audits; maintain strong internal controls.
• Provide leadership across office operations and membership administration to ensure smooth functioning.
• Improve financial workflows and reporting; leverage technology to enhance processes.

Skills

Financial management

Leadership

Financial analysis

Budgeting

Forecasting

Internal controls

Stakeholder communication

Education

CPA designation

Job description

Are you a CPA with strong financial management skills who enjoys leading people, improving processes and taking a hands-on approach? Are you interested in public service and contributing to financial fairness and justice? If so, we are looking for someone to join our Finance and Operations team.

Ombudsman for Banking Services and Investments (OBSI) is an organization of highly skilled professionals inspired by a public service mission. OBSI makes a difference in people’s lives every day and helps to ensure a fair, effective and trusted financial system for everyone.

Vacancy: New Vacancy

Salary Range: $120,000–$140,000

Workplace Type: Hybrid arrangement with 2 days per week in office. The OBSI office is located in downtown Toronto.

Reporting to the Director, Finance and Operations, the Manager will lead day-to-day financial operations and take a hands-on role in financial reporting, budgeting, forecasting and analysis. This individual will prepare financial statements, help department leaders understand their financial results, coordinate external audits and maintain strong internal controls.

Beyond finance, this role provides leadership across office operations and membership administration, supporting the team and ensuring these essential functions run smoothly. It offers the opportunity to improve financial workflows, strengthen reporting and use technology to make processes more efficient.

The successful candidate will bring a CPA designation, at least seven years of progressive finance experience and demonstrated leadership skills. We are looking for a collaborative, service-oriented professional who combines analytical thinking with practical problem-solving and a willingness to step in where needed.

OBSI provides a workplace that values and respects people from diverse backgrounds, talents and experiences which makes OBSI’s success possible. Candidates residing in the GTA will be considered and flexible work arrangements are possible.

OBSI offers a competitive total rewards package including strong base pay, variable incentive programs, a comprehensive group benefits program and a company contributed pension program.

OBSI invests in employees by offering career progression and opportunities for learning and development.

Become a part of a world class ombudsman organization that all Canadians can be proud of.

OBSI strives to provide equal opportunity to qualified individuals with all abilities and, as such, we are committed to offering reasonable accommodation during the hiring process. If you require special assistance or accommodation, please contact Human Resources at [e-mail].

While we may use digital tools to support the efficiency of our recruitment process, we do not use AI to identify or screen candidates.