Manager, Facilities Operations

Co-operators; Mississauga; On-site; CAD 80,000 - 100,000; Full time

Job summary

A leading Canadian financial services co-operative is seeking a Manager for Facilities Operations. This role involves overseeing building operations, managing vendor relationships, and ensuring compliance across corporate locations. The ideal candidate will have extensive facilities management knowledge and experience in leading teams. Join a culture that prioritizes sustainability and innovation, with opportunities for career growth and a competitive compensation package.

Benefits

Career growth opportunities

Flexible work options

Comprehensive well-being programs

Volunteer opportunities

Competitive salary and incentives

Qualifications

• 5-7 years of Facilities Management & Operations experience.
• Facility Management Professional (FMP) or Certified Facilities Management (CFM) certification is an asset.

Responsibilities

• Manage and coordinate Facilities Operations services including building operations and vendor relationships.
• Participate in developing and managing the Facilities Operations budget.
• Ensure compliance and support across all locations.

Skills

Leadership

Critical Thinking

Communication

Education

Post-secondary education in Business Administration

Tools

AutoCAD

Job description

Join to apply for the Manager, Facilities Operations role at Co-operators

Company: CGL

Department: Facilities Operations

Employment Type: Regular Full-Time

Work Model: Office-Based

Language: English is required, French is an asset.

Additional Information: This/these role(s) is/are currently vacant

The Opportunity

We are a leading Canadian financial services co-operative committed to sustainability and resilience. We prioritize our people to foster a strong culture and development opportunities. You will work with passionate colleagues who care about clients and communities.

Our Real Estate and Workplace Services team provides support and expertise to enable success, working collaboratively to deliver innovative, sustainable solutions, adding value beyond expectations.

The Manager, Facilities Operations will lead all Facilities Operations, Print Document Management, Mail and Courier services at corporate locations. This role requires extensive Facilities Management knowledge, managing building and equipment operations, service agreements, and supporting the organization and team. You will establish goals, build partnerships with stakeholders and vendors, and ensure compliance and support across all locations.

How You Will Create Impact

• Manage and coordinate Facilities Operations services including building operations, vendor & landlord relationships, mail, courier, document management, security, cleaning, furniture & equipment, ergonomics, moves, and food services.
• Lead and engage your team through coaching, mentoring, and fostering an innovative, collaborative culture.
• Participate in developing and managing the Facilities Operations budget.
• Develop sustainable procedures to increase efficiency, improve alignment, and reduce waste and expenses.
• Manage vendor relationships, ensuring service quality, pricing, and sustainability standards are met.
• Ensure purchasing complies with procurement policies.
• Coordinate business continuity plans and develop recovery procedures.
• Manage confidentiality, security, and compliance of information.
• Oversee Records Management Program, including storage and retention of records.
• Maintain knowledge of Health and Safety regulations related to office safety and facilities.

How You Will Succeed

• Build trusting relationships and provide feedback for team development.
• Foster innovation and continuous improvement focusing on client experience.
• Facilitate change and create a high-performance culture aligned with organizational goals.
• Communicate effectively and remain open to different viewpoints.
• Use critical thinking and strategic mindset to adapt business plans as needed.

To Join Our Team

• Post-secondary education in Business Administration or related field, with 5-7 years of Facilities Management & Operations experience.
• Facility Management Professional (FMP) or Certified Facilities Management (CFM) certification is an asset.
• Experience building and leading teams, with knowledge of management practices and group dynamics.
• OHSA 1 & 2 designations, WHMIS certification.
• Knowledge of AutoCAD and Voice/Data Networking.
• Proficiency in English; French skills are an asset, especially for non-Francophone teams outside Québec.

What You Need To Know

• Regular travel to locations of responsibility.
• Own vehicle, valid driver’s license, and insurance required.
• Moderate exertion, lifting up to 20 lbs, and potential exposure to chemicals, noise, dust, and debris.
• Direct contact with clients and service providers.
• Maintain strict confidentiality of sensitive information.
• Subject to background check if hired.

What’s in it for you?

• Career growth opportunities.
• Flexible work options.
• Comprehensive well-being programs.
• Volunteer opportunities.
• Competitive salary, incentives, and total rewards including retirement plans, benefits, and employee assistance programs.