Manager, Facilities Operations

Co-operators; Guelph; On-site; CAD 70,000 - 90,000; Full time

Job summary

A leading Canadian financial services co-operative is seeking a Manager, Facilities Operations. This role involves overseeing facilities management, vendor relationships, and compliance while fostering a culture of innovation and collaboration. The ideal candidate will have extensive experience in facilities operations and a strong leadership background, ensuring efficient operations across corporate locations.

Benefits

Career growth through training and development

Flexible work options

Well-being programs

Competitive salary

Comprehensive benefits

Qualifications

• 5-7 years’ experience in Facilities Management & Operations.
• FMP or CFM certification from IFMA is an asset.

Responsibilities

• Manage Facilities Operations services across corporate locations.
• Lead and develop your team through coaching and mentoring.
• Participate in developing and managing the Facilities Operations budget.

Skills

Leadership

Critical Thinking

Communication

Education

Post-secondary education in Business Administration

Tools

AutoCAD

Job description

Join to apply for the Manager, Facilities Operations role at Co-operators

Company: CGL

Department: Facilities Operations

Employment Type: Regular Full-Time

Work Model: Office-Based

Language: English is required, French is an asset.

Additional Information: This/these role(s) is/are currently vacant

The Opportunity

We are a leading Canadian financial services co-operative committed to sustainability and resilience. We prioritize our people, fostering a strong culture and development opportunities. Our team is passionate about serving clients and communities.

Our Real Estate and Workplace Services team supports business success through innovative, collaborative, and sustainable solutions, adding value beyond expectations.

The Manager, Facilities Operations will lead and coordinate all Facilities Operations, Print Document Management, Mail, and Courier services for our locations. The role requires extensive Facilities Management expertise, overseeing building and equipment operations, service agreements, and ensuring compliance and alignment with internal and external stakeholders.

How You Will Create Impact

• Manage Facilities Operations services across corporate locations, including building operations, vendor & landlord relationships, mail, courier, document management, security, cleaning, furniture & equipment, ergonomics, moves, and food services.
• Lead and develop your team through coaching, mentoring, and fostering an innovative, collaborative, and agile culture.
• Participate in developing and managing the Facilities Operations budget.
• Develop procedures to increase efficiency, reduce waste, and optimize expenses.
• Manage vendor and landlord relationships, ensuring service quality, pricing, and sustainability.
• Ensure procurement practices comply with policies.
• Coordinate business continuity plans, testing, and communication for Facilities Operations.
• Manage confidentiality, security, and compliance of information.
• Oversee Records Management Program including storage and retrieval of records.
• Maintain health and safety regulations related to office safety and facility usage.

How You Will Succeed

• Build trusting relationships and provide feedback to develop your team.
• Foster innovation and continuous improvement focused on client experience.
• Facilitate change and promote a high-performance culture aligned with organizational goals.
• Communicate effectively and be open to diverse perspectives.
• Use critical thinking and strategic mindset to adapt business plans as needed.

To Join Our Team

• Post-secondary education in Business Administration or related field, with 5-7 years’ experience in Facilities Management & Operations.
• FMP or CFM certification from IFMA is an asset.
• Experience building and leading teams, with knowledge of management practices.
• OHSA 1 & 2, WHMIS certifications required.
• Knowledge of AutoCAD, Voice and Data Networking is preferred.
• Proficiency in English; non-French duties are primarily in English, with minimal French requirements.

What You Need To Know

• Regular travel to locations; own vehicle, valid driver’s license, and insurance required.
• Moderate physical activity, lifting up to 20 lbs.
• Potential exposure to chemicals, noise, dust, debris.
• Client and service provider contact in various environments.
• Strict confidentiality required.
• Background check required for successful candidates.

What’s in it for you?

• Career growth through training and development.
• Flexible work options.
• Well-being programs and supportive culture.
• Volunteer opportunities.
• Competitive salary, incentives, and comprehensive benefits including retirement plans, health, dental, disability, life coverage, mental health support, and employee assistance programs.